Advice needed on EE transaction.

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sailor723

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I recently sold a occupation Polish Radom on the EE. The seller receive the gun today and is unhappy that it is not all matching. The ad I posted made no claim about all matching parts and the buyer did not inquire. He is taking the position that it is natural and normal to expect milsurp guns to be all matching numbers unless stated otherwise. My approach has always been to assume that they might well not be unless it specifically says they are in the ad.

When asking advice here about what price to put on the gun I included the information about the numbers not matching and thought I priced the gun accordingly

https://www.canadiangunnutz.com/forum/showthread.php/1739279-Value-advice-(Occupation-Radom-and-WW-II-1911a1)?highlight=Radom

I want to be a fair seller but honestly don't think i did anything wrong. Would love to get some advice from some more experienced sellers.
 
Mismatching numbers reduce the desirability of a piece. You should have mentioned it.

Furthermore, EE issues should be dealt with through feedback and private messaging. I note there isn't any relating to this transaction.
If I were the buyer, I would leave a negative.
 
Did you mentionned in your ad it was non matching if not, you have to give your buyer the benefit of the doubt, this is the way i see it. JP.
 
Just offer a refund. You made a post asking about the value that it's not matching, but did you post in your in your ad?

Sounds like you made no claims it was matching or not matching.

So most would assume it was, if it wasn't stated.
 
I agree that you should have mentioned it in your ad.
However, I also feel that if it bothers the buyer then he probably should
have asked rather than make an assumption.
 
It's also up to the buyer to do their own homework when buying. They did not ask about matching numbers and your post asking for value clearly states that it is not matching numbers. Not sure if your ad linked to your value post but it's not like you were trying to hide the fact it was not numbers matching.

While it would have been a good idea that your ad had mentioned it was not numbers matching, it is never to be assumed when buying milsurp that everything is numbers matching.

You should not worry since the buyer made assumptions and is now unhappy. When spending that kind of cash on something you can not physically inspect prior it is up to the buyer to be extra diligent.
 
Honestly if its something of importance to the buyer and there was no mention in the ad, the onus would be on them to inquire. You did not mis-lead or mis-represent the item. The buyer needs to use this as lesson for future purchases. I have made the same mistake as the buyer previously and just moved on and haven't made that mistake again. Haha

Edit: I am suprised about the amount of folks that think they dont need to do their homework when buying firearms. If a specific isn't listed, ask a question, dont assume!!!

Op, if you are going to offer a refund, make sure the buyer knows your not refunding until you have it back in the condition it left in and will also not be refunding the shipping either way. Personally if someone changed there mind because of their own stupidity I would consider a small restocking fee as well since you now have to go through the whole lengthy process again.
 
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I don't suppose that there would be any reason to mention a rusted out barrel either. If bore condition were important to a buyer, he would ask, wouldn't he?
Failing to mention a defect is deliberate omission.
 
When I sell on the EE, I educate myself on what features and aspects of a firearm are important since those are what affect the price that I ask and buyers are willing to offer.

From your original "what is this worth" post, you understood that non-matching had an impact on price and was a relevant fact (and quite frankly one of the most significant for milsurp buyers). Were I to have placed the ad, I would have definitely included this bit of information, specifically to avoid the situation that you now find yourself in. Assuming that "priced accordingly" is an indicator to prospective buyers that the Radom was not all-matching doesn't wash with me, nor does omission of relevant information.

There is definitely a responsibility on the buyer to ask questions as well, but I don't think this situation falls squarely on the buyer's shoulders. I'd accept the gun back, with the buyer paying return shipping, and you deciding on your own judgement whether to refund fully or to withhold your shipping costs (I'd be inclined to refund fully and consider it a mea culpa).
 
tiriaq said:
I don't suppose that there would be any reason to mention a rusted out barrel either. If bore condition were important to a buyer, he would ask, wouldn't he?
Failing to mention a defect is deliberate omission.
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Im not saying to omit damage and or info on repairs made. Most milsurps are non-matching. It would be rediculous to not consider it when buying a milsurp.

#matching ads value. If it was he would have listed it as a one in the ad to get more interest and possibly a better price.

Rust removes value, and is not original condition. He would list that in the ad so the buyer is aware prior to purchase.

Mismatched #s is the norm, not the exception with milsurps. Shouldn't need to list it when its such a nuetral point. Simply put if its not stated as #s matching its safe to assume it isn't. If you want to test your luck, ask and maybe you find a deal with someone who doesn't know the significance of their #s matching peice and priced it as a non-matching piece.
 
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tiriaq said:
I don't suppose that there would be any reason to mention a rusted out barrel either. If bore condition were important to a buyer, he would ask, wouldn't he?
Failing to mention a defect is deliberate omission.
Click to expand...

I think it’s on the buyer to do his homework, no offence but there is a big difference between a rusted out barrel and a mismatched gun. I think the op didnt do anything wrong, if the buyer isn’t happy then offer a refund minus the shipping costs. Lesson learned and both parties are made whole again and next time the buyer will ask more questions instead of assuming.
 
tiriaq said:
Mismatching numbers reduce the desirability of a piece. You should have mentioned it.

Furthermore, EE issues should be dealt with through feedback and private messaging. I note there isn't any relating to this transaction.
If I were the buyer, I would leave a negative.
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We Have exchanged PM's. I'm just trying to get an idea of what is normal and fair practise (opinions seem to be divided) and to come to a conclusion about how I should proceed.
 
84fuegoturbo said:
I think it’s on the buyer to do his homework, no offence but there is a big difference between a rusted out barrel and a mismatched gun. I think the op didnt do anything wrong, if the buyer isn’t happy then offer a refund minus the shipping costs. Lesson learned and both parties are made whole again and next time the buyer will ask more questions instead of assuming.
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Please review rule 11 in the guidelines for use of the EE.
 
tiriaq said:
Please review rule 11 in the guidelines for use of the EE.
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This seems to clear things up...

Descriptions of all items must be factual. Items that have been altered from original factory condition or/and modified by any party other than the original factory must be disclosed. All pictures posted must be the original pictures of the items owned by the sellers.
Click to expand...
 
BlackPowderBurner said:
Caveat emptor. It is not your job as a seller to force due diligence. If matching numbers were such a big deal to your buyer, he should have inquired to be sure.
Click to expand...

That is sort of where I'm coming from. It honestly never crossed my mind that a buyer wouldn't ask questions about things that were important to him and not addressed in the ad. I would have answered any questions honestly but I don't think it's a seller's responsibility to accentuate all the negatives about an item he is selling. If a gun is all matching I would certainly expect that to be mentioned as a selling feature....especially in an 80 year old Milsurp.
 
"Descriptions of all items must be factual. Items that have been altered from original factory condition or/and modified by any party other than the original factory must be disclosed. All pictures posted must be the original pictures of the items owned by the sellers."

Well, no mods on this gun....all parts are factory correct/OEM. My ad stated "occupation 3 lever Radom, slot for shoulder stock, E block serial number" all factually correct statements.

It's interesting to see the range of opinions....obviously not a clear cut situation.

In the interests of fairplay I have offered the buyer a refund.

Thanks for all your responses
 
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