Can't log in

[BC Guy]

After your site maintenance last night night I can not log in this am

when you enter user name and password and press the log in button the page just flashes once like on/off/on and thats it

Dave

 

[Smmra]

Same here

 

[adamg]

Probably related to the shiny new website.

 

[devolut]

I was able to login as of 11:03AM Eastern.

 

[BC Guy]

8:30 am pacific site works but sitll cant log in to my account, page just refreshes

Dave

 

[Tenda]

After your site maintenance last night night I can not log in this am

when you enter user name and password and press the log in button the page just flashes once like on/off/on and thats it

Dave

Hello Dave,

We upgraded our system yesterday night.
All the data remains the same, please try to clear/clean your browser's cookies and login again.
If the problem still, please PM me your account name and the browser name that you are using.
We are sorry for any inconvenience.

Team Tenda

 

[BC Guy]

PM sent

Dave

 

[BC Guy]

I just logged in on Google chrome so the issue is something not compatible with Firefox ???

Dave

 

[Paul_T]

I just logged in on Google chrome so the issue is something not compatible with Firefox ???

Dave

Dave, I'm using FF 75.0 with no issues.

 

[BC Guy]

Paul just checked and i am version 75 also , tried disabling ad blockers etc but no go , like I said I tried Chrome and got in fine

Dave

 

[Paul_T]

Try

Tools/Options/Privacy & Security - scroll down to Cookies and Site Data.

Hit the Clear Data button. I also check the "Delete cookies and site data when Firefox is closed" box

Restart FF and see if that works

 

[BC Guy]

Mines already set to clear , but i did manually now but no difference

Dave

 

[BC Guy]

Ok guys it was my problem , I had a tracking blocker that the TENDA site didn't like , all fixed now

Dave