I might shop there again when they allow in store pickup. Until then, I'm not sending them money unless I see they have the product I want in stock.
I ordered a ton of ammo and some firearms from them about a week ago for our club and received my items in about 5 ish days. I don't know why people are constantly on about this place, but we always have reasonable shipping from them.
I have never had a problem there, we live in a difficult time. My orders always seem to turn up at my house at the same speed as other vendors. Maybe a couple days slower but not many stores deal in their volume with their prices they are hard to beat. When your turnover on product is as much as they have you are bound to have some issues. Things are being pulled off the shelf as fast as they can stock it during slow times and the last few weeks before they closed were even worse, look at the states, their shipping has gone to like 6 weeks
To be fair i have sent 5 emails in regards to a credit that is owed to me and after 5 emails started April 4th I haven't had one reply back. I will continue to email each week until I either hear back from them or once the phones work I will continue to call everyday until I get it back. Its only $20 but in the end its the principle and given I run two businesses and I if I did this to clients I would be flammed online as well.
online orders are hit or miss.
their online inventory doesn't always match actual inventory.
The OP is most likely one of those lucky few who ordered something not in stock.
Just another SNAFU.
They're the best. As long as you stop in and pick up what you want.
There have been major issues. They all get deleted before people fully get to read what happened.
I ordered with them for the first time yesterday, item processed and tracking number sent for UPS. Can't really complain with that!!