Here is my story.
If I mention the retailer's name or the distributor's name that are sponsor on this forum, this post or the entire thread would likely to be removed by the moderator. So I will refer to them as Retailer X and Distributor Y/V.
I bought my RDB from Cabela's not long ago. It developed an intermittent failure and I contacted Cabela's. Cabela's informed me that all sales are final and warranty is covered by Distributor Y (sponsor in this forum). There is nothing else they can do. I contacted Distributor Y twice. They are not willing to help.
I came onto the forum looking for direction. I stumbled upon a thread in Retailer X section who deals with Distributor Y and he was talking about their product is backed by Distributor Y. As first, Retailer X seems to be helpful and said he will look into getting spare parts even though I didn't purchase from him. This seemed promising at first. Then, a week later, the entire thread was removed. Something is very fishy!! Someone mentioned contacting KelTec directly. I emailed twice and absolutely no response.
As suggested by a fellow member here, I reached out to Distributor V (not a sponsor on this forum). Distributor V was very helpful, told me to check back with him in a few weeks and he can point me to the retailer that carries it. Meanwhile, I found another member here who has spare parts and I paid him. I didn't want to wait. I forgot about Distributor V. Today I received an email from Distributor V and he informed me which retailer has it. I told him I no longer need the part because I bought it from a member here. Distributor V could have ended his conversation there and I would totally understand because his time is valuable. Instead, he went above and beyond, describing the part to ensure I have the right part.
So for your future firearm purchases, please make sure you buy them from retailers and distributors that actually warrant their products. Some of them seem like they are until there is a problem. Then they ignore your emails, delete the thread/post, and you will be on your own trying to find the replacement part. If I am purchasing a $300 sks, then I am not expecting much. But when I am purchasing a +$1500 rifle made in US and sold by a reputable retailer/distributor, I would expect a decent warranty. From now on, I will only purchase firearms distributed by Distributor V.