First On Line Purchase from Tillsonburg Gun Shop

D

David Henry

CGN Regular
Rating - 100%
81   0   0
Location
West of the big road
Hats of to the staff at Tillsonburg Gun Shop. I was in a pinch for a couple of boxes of Hornaday V-Max 58 grain 6mm bullets, my local Alberta sources did not have stock on this item but after a bit of a search from our site sponsors I was able to locate them in Tillsonburg. Shipping was prompt and the mailing, tracking and delivery notices were most professional. Thanks guys, look forward to dealing with you in the future. David.
 
Funny. Placed an order that was for an in stock item. No shipping notice, no communications, and then suddenly it wasn’t in stock, item wasn’t anywhere in Canada. This was very, very recently. Won’t order anything there again. Was given excuses and a runaround. Glad people got good service. Won’t grace the inbox or the doorway
 
TwigPig said:
Funny. Placed an order that was for an in stock item. No shipping notice, no communications, and then suddenly it wasn’t in stock, item wasn’t anywhere in Canada. This was very, very recently. Won’t order anything there again. Was given excuses and a runaround. Glad people got good service. Won’t grace the inbox or the doorway
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Fortunately they are a local store to me. Always great service and friendly staff. Seriously, Any online orders are a crapshoot. 6 other folks could be clicking the mouse for the same item and only one in stock. Great shop but don't expect Amazon quantity.
 
billbikes61 said:
Fortunately they are a local store to me. Always great service and friendly staff. Seriously, Any online orders are a crapshoot. 6 other folks could be clicking the mouse for the same item and only one in stock. Great shop but don't expect Amazon quantity.
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Never expected Amazon in the least, just honesty. Wasn’t impressed. I personally won’t touch that place with a ten foot pole again after the treatment I received. If it’s local to you then that’s perfect. It’s 22.5 hours away from me and they gave me a bull#### excuse, after a bull#### excuse. Poor online service and poor excuses.
 
TwigPig said:
Never expected Amazon in the least, just honesty. Wasn’t impressed. I personally won’t touch that place with a ten foot pole again after the treatment I received. If it’s local to you then that’s perfect. It’s 22.5 hours away from me and they gave me a bull#### excuse, after a bull#### excuse. Poor online service and poor excuses.
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The lady that contacted me letting me know my item came in was super awesome - she said it was being mailed out that day I received it the following day. Not sure about your situation but if your not happy with the service you got not much we can do about it.
 
IvoB said:
The lady that contacted me letting me know my item came in was super awesome - she said it was being mailed out that day I received it the following day. Not sure about your situation but if your not happy with the service you got not much we can do about it.
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Nope, much anyone can do. Wasn’t meant to slag anyone. Just saying my personal experience. If yours was great then perfect! Mine wasn’t and so be it. But a balanced opinion is a good thing too. If had great dealings with Epps and Cabelas. Many, many haven’t. Just a balanced commentary
 
IvoB said:
I've ordered a few times from them and they were top notch one day going to make the 2-3 hour drive to them to do some off line shopping :)
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Same here. It's about the same time in travelling for me. Their online service is such a quick turnaround and their response time is fantastic, but yeah, it'd be nice to put some names to some faces and browse the store.
 
I've had very good online service from them. I've never been there in person, all of the interactions I have had with them have been good.
 
Never had a problem, Excellent service. Always recommend to people around my area to check them out first,great gun prices and service. ��
 
I did my first walk in and first purchase from these guys on Friday. was working in the town so I ran in on lunch. Busy store but was looked after, had what I wanted, good conversation, sales guy grabbed something of the shelf to show me just because... Reminded me of walking into old guns stores and getting service like Global Arms.
 
TGS is a Small Gun Shop doing big Things. Completely different Experience to shopping at Bullseye North or Cabelas. (Although bullseye seems like a big box store it isn’t, Scott the owner is just a regular dude). Tillsonburg GS and Gobles in London used to be one company but they split a few years back. My favourite Gobles employee now works full time @ Tillsonburg due to this separation. Lines were drawn so to speak. Dean. If you walk in there ask for him.

On a Friday many years ago I was driving Home from a business trip in the US. Timing wasn’t great. Had a shotgun waiting for me at the gun shop but the GPS said I wasn’t going to make it to the shop until after the doors had closed by about 20mins. Called them and asked if possibly someone was going to be staying late that could just hand me my shotgun as the transaction was already completed and I was heading north that night for a couple weeks on vacation and wanted the shotgun with me. I was told that would not be possibly due to the staff running outta there like a bat out of hell on fridays. The Gentlemen then says he can do me one better. Asks me what KM I’m on then proceeds to tell me to take a specific exit just outside of town and hangs up the phone. He met me on the side of the highway with my shotgun so I could enjoy it that weekend and into my vacation.

They don’t make them like that anymore.
 
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