NR Purchase from FOC Booth at Taccom not fulfilled yet

1ABNDT said:
I would like to see a lot of you here pull off a TACCOM show, and then show up on Monday and pull magic out of your @$$. Ty to all distributors and retailers that took on the logistical time line between show and business.

Patience is the ballast of the soul
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Careful there....still got a little on your chin.

Your argument is totally invalid when the Dealer is outright Lying to Customers. Patience has ZERO to do with that.
 
padawan said:
Careful there....still got a little on your chin.

Your argument is totally invalid when the Dealer is outright Lying to Customers. Patience has ZERO to do with that.
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You know people can disagree with you right? What are you a liberal?
 
hsatimmy said:
You know people can disagree with you right? What are you a liberal?
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you both realize I wasn't stating anything about what was being said about the transaction right? I was talking "logistics' and how that might of played a part in the confusion. that can happen right. Lol.
 
1ABNDT said:
I would like to see a lot of you here pull off a TACCOM show, and then show up on Monday and pull magic out of your @$$. Ty to all distributors and retailers that took on the logistical time line between show and business.

Patience is the ballast of the soul
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shouldn't they have been able to go onto the transfer website at the show. check it, and hand the gun over the counter at the show? should take 2 mins to get a ref number.

walk up to booth, pay, walk away with gun

or was their no product at the show and they were just pre buying....
 
scott said:
shouldn't they have been able to go onto the transfer website at the show. check it, and hand the gun over the counter at the show? should take 2 mins to get a ref number.

walk up to booth, pay, walk away with gun

or was their no product at the show and they were just pre buying....
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They were not allowed to sell guns or ammo at the show, they could only take orders.
 
TheMick said:
They were not allowed to sell guns or ammo at the show, they could only take orders.
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Other dealers there simply walked you out with the gun and let you take it to your car after you were off the property... FOC could have easily done the same and saved this headache.
 
Zortron said:
Other dealers there simply walked you out with the gun and let you take it to your car after you were off the property... FOC could have easily done the same and saved this headache.
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really? which dealers did that?

the rules were clearly stated in advance...per the TACCOM website:


  • [h=3]Can I purchase Firearms and Ammunition at the Show?[/h]





    You may purchase firearms and ammunition at the show from one of our firearm retailers exhibiting at the show if you have a valid firearms licence. Items can be purchased and will be shipped directly to your home address after the event. You can also arrange to pickup items from the retailers store location after the show. If you purchase any other items other than firearms and ammunition, you may take them home right away from the event.











 
RL1 said:
really? which dealers did that?

the rules were clearly stated in advance...per the TACCOM website:


  • [h=3]Can I purchase Firearms and Ammunition at the Show?[/h]





    You may purchase firearms and ammunition at the show from one of our firearm retailers exhibiting at the show if you have a valid firearms licence. Items can be purchased and will be shipped directly to your home address after the event. You can also arrange to pickup items from the retailers store location after the show. If you purchase any other items other than firearms and ammunition, you may take them home right away from the event.











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How do those rules conflict with what I described? Not to mention the rules make no sense as there were guns everywhere that you could freely handle...
 
Zortron said:
How do those rules conflict with what I described? Not to mention the rules make no sense as there were guns everywhere that you could freely handle...
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you said "Other dealers there simply walked you out with the gun and let you take it to your car after you were off the property..."

the rules above say "items can be purchased and will be shipped directly to your home address after the event. You can also arrange to pickup items from the retailers store location after the show."

do you see those as the same thing?

my point is they stated their policy in advance
 
JQIAN said:
Did you even read OP’s post before kissing FOC’s a$$?
He said FOC told him the RCMP portal was down, which was absolutely a lie.
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Norsey said:
Never experienced anything bad from FOC. They are always quick to respond and have one of best customer service. Have you tried sending them an email first before you decided to call them out here on this forum (where some freaks and stalkers will twist your words into something totally different)?

Btw, FOC is under a lot of pressure and working non-stop overtime.
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It doesn't make one an a-s kisser for telling something good about FOC. I have good experience with FOC and I am entitled to say my opinion and experience. The same way you are entitled to have your opinion. Calling others a-s kissers because their opinions don't fit into you narrative, is not a mature thing to do.

FOC has been one of best dealers in Canada and they deserve some patience from customers since they have been working non-stop to fill the orders and answer to customers.
 
RL1 said:
you said "Other dealers there simply walked you out with the gun and let you take it to your car after you were off the property..."

the rules above say "items can be purchased and will be shipped directly to your home address after the event. You can also arrange to pickup items from the retailers store location after the show."

do you see those as the same thing?

my point is they stated their policy in advance
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Walking you out with the gun isn't excluded/mentioned in the rules. Whether dealers want to ship or not is their business.

My point is that some dealers at the show DID just give their customers their guns in person after the customer had left, and didn't encounter this bull#### of being "too busy" processing orders.
 
Zortron said:
Walking you out with the gun isn't excluded/mentioned in the rules. Whether dealers want to ship or not is their business.

My point is that some dealers at the show DID just give their customers their guns in person after the customer had left, and didn't encounter this bull#### of being "too busy" processing orders.
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actually it is "If you purchase any other items other than firearms and ammunition, you may take them home right away from the event."

pretty clear that there was a different protocol for guns and ammo...can't fault FOC for following their own rules.

RL
 
Sounds like the event was sponsored by ups.

“I’ll take that box of ammo right there”

Sure. $30 extra for shipping you’ll have it in 2 weeks.
 
RL1 said:
actually it is "If you purchase any other items other than firearms and ammunition, you may take them home right away from the event."

pretty clear that there was a different protocol for guns and ammo...can't fault FOC for following their own rules.

RL
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Well a prudent business would reckon it makes far more sense to just give the customer their gun... and some did.

I see your point just fine but still figure this problem of being too busy to ship people their NRs is partly of their own doing. If they weren’t going to give people their guns on-location, then they shouldn’t have taken so many orders that it takes weeks to even start shipping them.
 
BeakerP said:
Phoned them Thursday, was told "so busy can't come up for air please wait a day or two".
Visited them Saturday, was told "portal down all week can't get a reference number"
Kind of conflicting information, so I came on here to see what other customers were hearing, not to "call them out".
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Smart LOL
 
freezeee said:
I will share my experience with their customer service: i called on Wednesday. I got transferred to order department. I told I have got a NR firearm. The guy on the phone cut me off and told me:” why dont you sit the #### back and crack 40 cans of beers while let me do the transfer. I told him, I am not rush you, but I would like to choose pick up in store. I was not given an option to do it. He then changed his tones and said we have no timelines, if you would like to pick up send us email and it does not speed up the process . He said verbal agreement is not good. I told him the firearm is now out of stock. He asked my if I paid on the booth. I said yes. He said its gonna be one for you. I doubt it that they will have one..I am now terribly regretted to buy from them. I just wanna money back. I will call them again on coming weeks.

I guess they saw this post, or a coincidence?My NR just got a transfer from them. Amazing..It is my first time buy from them because my friend has got a pistol from them a while back and received a great service. I guess they are just busy?
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What a coincidence! LOL Glad it has been resolved.
 
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