So, you wouldn't 1st look the guns over in a gunstore when picking one out? My time is certainly worth trying to find a nicer purchase.
Sounds like tupperware stocks are just fine for you. Those guns truly are all the same.
Weird Policy
- Thread starter Quaildog
- Start date
So, you wouldn't 1st look the guns over in a gunstore when picking one out? My time is certainly worth trying to find a nicer purchase.
Sounds like tupperware stocks are just fine for you. Those guns truly are all the same.
I would look it over if in the store when buying a new or used one. I wouldn’t ask the counter guy show me every example of that specific gun so I could pick one out (those big surplus shipments days are over) that’s when hand select and grading apply and is paid for by the customer.
Asking to see all the inventory of a new specific (same specs, caliber…..) generic gun is silly, doesn’t matter if it’s in person or online.
The OP is the same type of customer like that guy complaining about marks on his Turkish shotgun from racking it.
Asking to see all the inventory of a new specific (same specs, caliber…..) generic gun is silly, doesn’t matter if it’s in person or online.
The OP is the same type of customer like that guy complaining about marks on his Turkish shotgun from racking it.
My henry single shot was under $500 and has a pretty damn nice piece of walnut considering the price. I have two stocks for it, and one is definitely nicer than the other (neither are BAD, but one is nicer.)
I wouldn't be willing to bust open 10 boxes on the POSSIBILITY of making a sale, as they say time is money, but I'd certainly try to work something out with the customer. For example, if the customer paid up front I'd gladly open a few boxes and let him pick his favorite.
They advertise a free shipping rate if you spend enough money and then on checkout they reduce the shipping price instead of actually shipping free....?
When I asked them about it they were confused by my confusion and we ended up in a diss-comunication loop that went nowhere fast.
After a few back and forth go nowhere emails over the $13 free shipping charge and I decided to cancel the order.... they didn't seem to understand my disappointment over paying $13 for free shipping but to their credit they seemed happy to let me decide to take my business else where. I bought the same gun for about 10$ more then I would have paid from them even with their not so free shipping. It wasn't about the money for me.
Maybe if I lived at the north pole I could understand their policy but that's not the case.
I'd rather pay more and deal with reasonable people.
When I asked them about it they were confused by my confusion and we ended up in a diss-comunication loop that went nowhere fast.
After a few back and forth go nowhere emails over the $13 free shipping charge and I decided to cancel the order.... they didn't seem to understand my disappointment over paying $13 for free shipping but to their credit they seemed happy to let me decide to take my business else where. I bought the same gun for about 10$ more then I would have paid from them even with their not so free shipping. It wasn't about the money for me.
Maybe if I lived at the north pole I could understand their policy but that's not the case.
I'd rather pay more and deal with reasonable people.
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Pretty severe opinion considering it doesn’t really affect you.
brownbear53
CGN Regular
- Location
- Vancouver, BC
sometimes certain items excluded from the offer, I have had that with gotenda before, Order was well over the minimum amount but they still charges shipping cost for the tannerite, only paid 14$ I think, which was still significantly cheaper than paying shipping on 3000 round bulk pack and a rifle.
brownbear53
CGN Regular
- Location
- Vancouver, BC
99% of the buyers don't, what you get is what you get, all synthetic stocks are the same, all finished actions are the same, only variance you get is the wood grain, which is unique to each and cant be compared outside of personal preference, so doesn't count unless you are paying a hand select fee. Most stores, even in person, wont let you handle more than two to make your mind up assuming they have the time to actually do so. They don't care about losing your business if you don't agree, it is less hassle for them, and the next person to come along will grab it anyways. Someone wanting to handpick and have the store satisfy their needs is just being snobby and privileged.
Stores will accommodate for used or surplus items however, as the condition is not new, as some may find the condition a deal breaker.
Your time may be worth you finding the nicer purchase, but its not worth the stores. It is as simple as that.
A lost snobby customer is more time gained to help the ones stores care about.
The next person that comes along is more than likely not interested in the same gun as the last person... If they were, gun stores would only have to stock a few guns, not dozens...
I'm guessing you don't work in retail? Why would a store be willing to go through these hoops to sell surplus or used guns, but NOT a new gun? In my experience it is the surplus guns they are most hesitant to do this with. YMMV of course.
Free as it applies to costs is not hard to calculate..... the people offering it should figure it out on their end and leave the customer out of it.
Clearly free just means baked in..... so bake it in and be done with it. NO wasted time with emails, no dissapointed customers.... anything else is a "Weird Policy" in my opinion.
AS to the OP's issue and the people arguing about how far a business should go to close a sale and the difference of time spent in the shop and remote..... I think as the economy tightens we will see more and more shops willing to spend a bit more time making a sale.
If a shop is willing to open inventory and do quick visual check of the contents and perhaps take a picture and enter the information into their system it would allow them to increase quality control at the retail level and the pictures would already be in the system for people to view remotely.
Nothing worse then receiving a brand new gun with visible issues or missing items that could have been picked up in advance of being shipped a couple thousand K's only to get return shipped for a refund that may or may not cover shipping back.
I'd say 5 minutes is about what it takes to open a box and inspect a gun, I bet in store sales people are happy to make a sale in less then a half hour and likely spend 15 minutes with tire kickers on the regular.
If a shop is willing to open inventory and do quick visual check of the contents and perhaps take a picture and enter the information into their system it would allow them to increase quality control at the retail level and the pictures would already be in the system for people to view remotely.
Nothing worse then receiving a brand new gun with visible issues or missing items that could have been picked up in advance of being shipped a couple thousand K's only to get return shipped for a refund that may or may not cover shipping back.
I'd say 5 minutes is about what it takes to open a box and inspect a gun, I bet in store sales people are happy to make a sale in less then a half hour and likely spend 15 minutes with tire kickers on the regular.
brownbear53
CGN Regular
- Location
- Vancouver, BC
Next person walking in the store may not want the same item, but the next person wanting that same item probably wont care, skewing my words to fit your narrative doesn't change facts. Inventory on hand doesn't change the effort put into selling stuff, it merely reflects peoples interests in an item, stores can keep a broader catalog with some stock on hand, over just a few items in mass quantities, because this caters to a bigger population, as it adds variety, its that simple. Your local LGS stocking dozens of items is being kind to you by giving you choice, and not forcing you to buy one of 3 options. As in the end it is personal choice and preference. I would know, from the 9 years of retails experience before starting work in my field of study.
Stores are willing to go through the hoops for used or surplus because they are not in new condition, and all have their own marks and scuffs, so the buyer can have a better idea of what they are buying. These rifles also have a commission, that the store takes, for the effort put into selling them. This commission amount is often more in monetary value than what the profitable markup on that same gun new would be (at least to the store)
New guns are new, they haven't left the box since the factory put them in there, the only thing wrong you'll find is a QC or warranty issue, or a personal opinion of it not being good enough. That personal opinion doesn't reflect functionality. There is nothing wrong with a new gun because you don't like it. I have not once seen a wood stock I would have hesitated to purchase on a new rifle. It does depend on what you are buying too, if you're asking pics of a 10/22 or 300$ Turkish shotgun, they store is going to ask you to pound dirt. They may be more likely to do it for a 2k rifle, regardless of the fact that at 2k they are in conditions that don't need inspections.
And yes, I hand picked my Model 70 Super grade maple, so I understand why people do it, I visited when they were not busy, told them I will 100% be buying one and volunteered to pay upfront even before they gave me two boxes to pick from, funny enough I picked the one they had on the shelf for display.
I am not trying to offend anyone here, just trying to give a better perspective why even if an individual thinks that their time is worth something, and they need to be serviced like a princess, sometimes the item in question, the manner of the request, or the mere situation is not worth the stores time to entertain.
Skewing your words? How did I skew your words? Don't blame me for your inability to communicate clearly.
YOU claimed THE NEXT PERSON. Not me. If you meant "The next person who wants that same gun" then you should have specified as much. Despite how some around here act, none of us are mind readers.
Plenty of stores have explicit policies that they WILL NOT hand pick milsurps, and many that will have a surcharge for it...
brownbear53
CGN Regular
- Location
- Vancouver, BC
Anybody reading through this thread would clearly see what my point was, you are nitpicking because you are a faint minority that sympathizes with OPs claim, and that's just observers bias. Times have changed, procedures have changed, Quality control has changed, and life carries on. Almost all new guns in the store are identical, with nothing wrong in them even if you'll pick one that seems to be the nicest to your personal eye. Who knows, the one you pick might be hideous to me, but that's the beauty of personal opinions, you don't have to respect mine.
You think OPs complaints are justified, because you want to do the same thing, even though a lot (majority) of us agree they are not, unless OP is paying for the service.
Its typical boomer mentality, and I know this conversation wont go anywhere.
Have a good day.
How is wanting the nicest one in stock "snobby and privileged"?
If it's not worth the time to help a customer, the store can pound sand and you get to be their best customer. Don't you ask for pics when buying used on the EE or is that snobby? <eye roll>
brownbear53
CGN Regular
- Location
- Vancouver, BC
Wanting a nice stock is not snobby and privileged, but expecting a store to send you multiple pictures of multiples rifles that are supposedly new in box, from the factory, in the hands of a retailer, just so they can decide if its good enough to buy is, especially when they wont want to pay a handpick fee and then use the forums to rant about it. The general condition if each rifle will be identical outside of natural factors such as wood grain.
I do ask for pictures on EE, I believe everyone should, that's because the circumstances are different, the rifle is in private hands, and has almost 100% left the box, potential been used, and not factory sealed, condition, even if claimed to be new. In this case expecting accurate conditions is a reasonable ask.
billbmcleod
CGN frequent flyer
- Location
- Back very close to Bruce County
About 34 years ago I bought a Remington 7600 for my son from a local LGS. They had a sale on just before Christmas and I went in New Years eve in the afternoon and asked if they still had any on sale. They said sure they had 5 left and took me in the back to look in the boxes and pick witch one I wanted. One had nicer grain and that was the one I picked. At the start of the sale when they had 50 or so it may have been different.
Bill
Bill
