Black friday?

[boxhitch]

My purchase of a 'one only' item was within the first couple hours of the sale, transaction processed a-okay
so I'm thinking/hoping it must be at the bottom of the pile in the shipping dept
Starting to think that responses from 'support' making promises are simple platitudes

 

[Hitzy]

Normal to wait a fair bit after these BF sales, they are doing their best.
Stock I ordered opening day of sale was shipped out next day.
2nd order I put in a day or 2 later still pending shipping, not worried, they are swamped

 

[old303]

Each line item I ordered got shipped separately, so apparently it's in order of getting back to that row in the warehouse or so.

 

[chavacano]

I made 3 orders and so far got first order filled, partially on 2nd order and 3rd order haven’t seen any progress

 

[Fyn]

Has anyone ever had a factory seconds item not get shipped/backorder? The rest of my order all arrived other than my rings. Just curious how a backorder like that works, wait until they make a bad batch? Lol

 

[chavacano]

Has anyone ever had a factory seconds item not get shipped/backorder? The rest of my order all arrived other than my rings. Just curious how a backorder like that works, wait until they make a bad batch? Lol

The ones that were not shipped on my orders are the factory seconds

 

[boxhitch]

Anyone else really really wish they could review the original BF Sale advertisement and item descriptions?
My mind is playing tricks on me it seems

 

[Fyn]

Anyone else really really wish they could review the original BF Sale advertisement and item descriptions?
My mind is playing tricks on me it seems

Like you received something different than you thought you ordered?

 

[wedge308]

If you have a factory second that hasn't shipped, email their support. I did just that last week and they gave me a more than satisfactory alternative.

 

[plinkerking]

Bump. I'm also interested.

 

[Copenhagencowboy]

If you have a factory second that hasn't shipped, email their support. I did just that last week and they gave me a more than satisfactory alternative.

What was the issue? I’m waiting on a factory second as well

 

[KyleSchenk]

What was the issue? I’m waiting on a factory second as well

I had to call this week to find out where the other half of my order was. The guy on the other end of the line @ MDT informed me they oversold on some blemish items during the sale. One of my items happened to fall into this category. I was told they were shipping me non-blemished parts and that they'd shipped the day before. I didn't receive a tracking number or shipping email last week though. Tonight I got a notification on my ups app that I'm expecting delivery tomorrow.

 

[gorby]

Emailed regarding my outstanding factory second send it level and they said it would probably ship this week, just got a UPS notification that a shipping label had been created.

 

[boxhitch]

Like you received something different than you thought you ordered?

yes. Possible mis-remembering on my part but still wondering
MDT has been supportive though, no complaints there

 

[wedge308]

If you have a factory second that hasn't shipped, email their support. I did just that last week and they gave me a more than satisfactory alternative.

Like the others have said, they oversold some blems and are sending non blem items in its place.

 

[9-ball]

yes. Possible mis-remembering on my part but still wondering
MDT has been supportive though, no complaints there

Log into your account and look at what you ordered.

 

[chavacano]

If you have a factory second that hasn't shipped, email their support. I did just that last week and they gave me a more than satisfactory alternative.

I emailed twice already (about 2 weeks apart) but has not received any responses yet. They might still be on holiday mode….

 

[saskdude99]

Has anyone ever had a factory seconds item not get shipped/backorder? The rest of my order all arrived other than my rings. Just curious how a backorder like that works, wait until they make a bad batch? Lol

I had one not shipped but shown up as backordered. Not sure if it's a backorder or cancelled.

 

[Fyn]

I had one not shipped but shown up as backordered. Not sure if it's a backorder or cancelled.

Spoke with them last week, like other guys have mentioned, sounds like they oversold on FS stuff and are substituting them with new/retail parts, which is nice. Mine haven't shipped yet but they said "shortly"

That being said, I'm waiting on scope rings, not sure if the same would apply on a chassis or a bigger item.