Bushnell (bad) Service dept.

[ltmlt]

If any one has a scope to send to Bushnell,be patient.
I sent a Scopechief VI (bought in 1984) to be check because it did not hold zero.
It took them 5 months to reply.And the awnser was that the scope carry only a 20 years warranty and they did not have parts anymore.
So they offer me to get a 3200-3X9 scope at $189.00.Which is an honest price.
But they said I have to wait 2 or 3 weeks to receive it.
It is not what I call a good service.

 

[geologist]

I got good service from them but I caled them every 2-3 days once I knew that they had received my scope.

 

[RePete]

I found them slow BUT they did come through. 4 months.

 

[Gatehouse]

If any one has a scope to send to Bushnell,be patient.
I sent a Scopechief VI (bought in 1984) to be check because it did not hold zero.
It took them 5 months to reply.And the awnser was that the scope carry only a 20 years warranty and they did not have parts anymore.
So they offer me to get a 3200-3X9 scope at $189.00.Which is an honest price.
But they said I have to wait 2 or 3 weeks to receive it.
It is not what I call a good service.

Bushnell usually has good coverage of thier products, ion that they replace them or repair them or even upgrade them if they can't be repaired or replaced.

The issue is always the time it takes.

 

[t-star]

obviously you've never dealt with bushnell- i have on several occasions, and patience is the name of THAT game- on the other hand, there's been 2 instances now where they have replaced scopes that had a lifetime warranty free of charge ( inspection fee of 10 bucks) with new stock- funny how that was worded back then - the banners (cheaper) sportsman, and i don't remember the third line all had lifetime foc replacement warranties- the sopechief( top of the line) was only 20 years