what is it with people and HK

HK has tried to sell and make sporting variants of their guns availble to the public. Remember they are sometimes handcuffed when trying to meet Federal German law and BATF regs. Therefore not everyone is happy with the end product.

You had me up to here.
The truth is they could do more in ensuring their product, and more importantly, their parts availability is better. Sure, it is the distributor's job to get their products to the buying public, but if there was (and there is) a problem, they have enough clout to fix it. I'm convinced they know of the issues, and equally convinced of the priority it is to them.
 
Sure, it is the distributor's job to get their products to the buying public,

The problem in Canada has been the same for a LOT of years. R. Nichols. Absolutely the worst customer service in the history of the gun business. They sell so many shirts, boots, and hats, that guns are a spit in the ocean for them, and unfortunately the gun manufacturers in the US and elsewhere don't find the Canadian market worth really noting. Subsequently, R.N. has gotten away with the worst service ever seen by the human eye, because of pre done agreements.
 
You had me up to here.
The truth is they could do more in ensuring their product, and more importantly, their parts availability is better. Sure, it is the distributor's job to get their products to the buying public, but if there was (and there is) a problem, they have enough clout to fix it. I'm convinced they know of the issues, and equally convinced of the priority it is to them.

HK will not resolve any of the issues it has regarding the pathetic customer service no matter how much people ##### ,they simply dont care .
 
The problem in Canada has been the same for a LOT of years. R. Nichols. Absolutely the worst customer service in the history of the gun business. They sell so many shirts, boots, and hats, that guns are a spit in the ocean for them, and unfortunately the gun manufacturers in the US and elsewhere don't find the Canadian market worth really noting. Subsequently, R.N. has gotten away with the worst service ever seen by the human eye, because of pre done agreements.

arguably, Nichols seems to do what it can to keep it that way too.
 
Guys,

Just talking about the guns, not the parts and service.

I agree that their customer service is sometimes poor. Kolt said it best. I must admit that we have had good luck getting MP5 spare parts in the past.

Rich
 
Guys,

Just talking about the guns, not the parts and service.

I agree that their customer service is sometimes poor.

Rich

Rich They are one in the same it doesn't matter how good the product is , it is the Service that you are buying in the package. Close your eyes for a moment and Just imagine if you will that SIG had no customer support and basically told to F*** OFF when you had a problem with your gun ,Nice Feeling isn't it well that's the what has happened with HK . Back in the late 70's HK was starting to enter the civilian sales market if you had an issue with the Rifle /Pistol or any other product you called the HK rep and it was fixed PDQ.Now you call you are basically told to F**k Off hows that for a change. It is now Thanks for your money now heres the door and dont come back unless you want to buy another rifle.
 
One my SL8's developed a crack in the stock a few years ago. I had it replaced within just a few weeks. However, I was dealing with Wolverine Supplies rather than with RN directly.
 
Our service and parts have been good for MP5's. Civilian service is not great. I think Kolt may have said it best. Might not be so much HK but rather the company that represents them here.

Rich
 
Rich it may not be HK directly but R Nichols is Defacto HK Canada and there for all problems related to customer service , availabilty of product or dealer support are HK's problems.
 
Tango

Not sure I could call that a fair test unless the other rifle was also of a piston design. Direct Impingment has that disadvantage when soaked, it's advantages are it's simple with no moving parts and low weight as a result. I understand there's less motion too, so the theory (anyway) is greater accuracy.
 
HK's designs of late have been a little more traditional(G36, USP,etc) with a few new touches as compared to the old days of delayed blowback smgs and assault rifles.....pistols too I guess. It seems like they are more interested in perfecting a known platform(416) than biulding a better mousetrap. I guess this is less expensive in the R&D department and translates to relatively cheaper end product. I find it interesting that they were the ones to make the Brit SA-80 a viable platform. I have a USP and would like to have a P7 and especially a P9S. All in all they make a great firearm that for numerous reasons are pricey and have an LCF factor to them as well. BTW I have a SIG (great as well) and like the fact that you can purchase a non-restricted version of their 551 rifle civvy side at a reasonable price.
 
My two cents on HK weapons... I have a Glock 22 and an HK USP, both in .40 and the HK (to me) fires a damn sight better, has better control and less recoil, and I like it a lot better. When I first bought them around the same time, I was more hyped up about the Glock, but this all changed the first day on the range.

To each their own, but I personally think the HKs have a good rep for good reasons.
 
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