New Leupold Canada Warranty

[bearkilr]

The below thread sort of got hijacked by this topic, so I thought I'd start a new one where this can be discussed, as this is an important topic, IMO.

A big thanks to BigUglyMan for getting clarification !!!

http://www.canadiangunnutz.com/forum/showthread.php?t=528050

This policy was put in force to ensure that effective immediately (actual date of November 1st, 2010) all Leupold products being offered for sale in Canada are of a legally imported/exported nature. This is to protect the end user and also the dealer from illegal copies and optics which have not followed the proper import/export procedures. Note: This does not include optics purchased before Nov 1st, 2010.

If you or any individual purchase a USED Optic from outside of Canada you MUST according to US State Department and Canadian Import Law(s) apply for Export Approval documentation through the US Commerce/State Department. Once this is approved this documentation must accompany the Optic when Crossing the Border (whether by mail or vehicle).

Our company in conjunction with Leupold USA is governed by US and Canadian Law and are responsible for obtaining permits from the US Commerce/State Department on ALL OPTICS imported into Canada. If an individual has not submitted an application and been approved then the imported Optic would be deemed illegal.

All Leupold products have Serial numbers and can be traced by both date of manufacture and origin. Therefore this statement is effective November 1st /2010 and only for Leupold optics whose serial number when tracked proves to be from a source other than from Leupold US to Korth Group Ltd. in Canada and will have its warranty voided.

All authorized dealers located on our website at www.korthgroup.com under the Dealer Locator can be used to determine if you are purchasing from an authorized Leupold Dealer in Canada and thus allowing peace of mind that all optics will be covered in Canada for warranty service.

Hopefully this will allow you a better understanding of the new policy and put you at ease regarding the product(s) you own.

Regards,

Donna Chevrier
Korth Group Ltd
www.korthgroup.com

Just to re-affirm this only pertains to scopes manufactured from Nov 1st 2010 – so anything pre-this date is not an issue. The only option at this moment to check Serial #’s on Optics you wish to purchase is to call Leupold USA and they can advise you quite efficiently the details associated to the scope. With regards to purchasing new vs used the only thing is to buy from a reputable person/dealer and similar to purchasing a vehicle if you do the homework first by confirming the Serial # and then the Import/Export if its in question.

Hope this answers all of your questions, feel free to contact us for more information.

Regards,

Donna Chevrier
Korth Group Ltd
www.korthgroup.com

 

[416ON]

My last Leupold was bought at Bass Pro just north of Calgary on my last trip out to AB. Out of curiosity, I notice that they are not listed on the Korth site as 'authorized dealer'. Does this mean that, if I bought another there after the the first of Novomber, I'm out of luck? Or did I miss something?

 

[JohnRigby]

I just checked the Bass Pro in Vaughn, new T.O. and they were not listed on the Korth site either. Planning a big trip there before Christmas-guess no Leupolds?

 

[bearkilr]

My last Leupold was bought at Bass Pro just north of Calgary on my last trip out to AB. Out of curiosity, I notice that they are not listed on the Korth site as 'authorized dealer'. Does this mean that, if I bought another there after the the first of Novomber, I'm out of luck? Or did I miss something?

Just to re-affirm this only pertains to scopes manufactured from Nov 1st 2010

I guess to be safe a person would have to phone Leupold with the serial number to find out date of manufacture.

Looks like Korth forgot to add some authorized dealers in Canada to their website.

 

[haha49]

I guess to be safe a person would have to phone Leupold with the serial number to find out date of manufacture.

Looks like Korth forgot to add some authorized dealers in Canada to their website.

Or.. buy from another company... I hate when companys make a defecetive product then make you run around and in the end tell you haha bugger off.. I wont be buying a leupold I rather buy another brand that will warenty it..

 

[JohnRigby]

so does anybody know if this is an oversight or is the US based BPS importing scopes themselves? Also, does that automatically mean they will not be warrantied here in Canada?

 

[dizzy]

looks like Donna from Korth just cured me from Buying anohter New Leupold. worldwide warranty is worldwide warranty if you back it up because it was bought by someone else then so long. We don't buy acura in the u.s for the same reason you cannot import and acura and have them warranty it in canada. I was on my way back from the U.S. in a one year old Acura it crapped out in Las Vegas, i wanted to buy a new one and carry on with my trip but they said the warranty wouldn't be honored in canada so I had to leave it there for 6 days for reapairs Now Toyota get my money, Not a big deal as the company has gone through a lot of cars, ALL Toyotas.

From now on I will only ever buy a used leupold in Canada and recommend all else do likewise.

 

[blacktailslayer]

Leupold

I totally agree with Leupold on this one.They are simply following the laws that the U.S and Canadian government have in place, however stupid they are. What Leupold needs to do, if they are going to implement this is have a serial # check on their website. No different than the serial # checkers they have for firearm to find date of manufacter etc. It does not say you can't import scopes yourself, it just says you must complete the necessary paperwork.

 

[phinton81]

I totally agree with Leupold on this one. They are simply following the laws that the U.S and Canadian government have in place, however stupid they are. What Leupold needs to do, if they are going to implement this is have a serial # check on their website. No different than the serial # checkers they have for firearm to find date of manufacter etc. It does not say you can't import scopes yourself, it just says you must complete the necessary paperwork.

B*ll####!

They are protecting a single source dealer monopoly in Canada. I bet Korth has been tripping over themselves #####ing about all these scopes being purchased off of Ebay and from US dealers wishing to mail them into Canada.

The export laws are from the US state dept and US dealers breaking these export laws are the only ones that may face a penalty for not obtaining export permits.

Patrick

 

[bearkilr]

I totally agree with Leupold on this one. They are simply following the laws that the U.S and Canadian government have in place, however stupid they are. What Leupold needs to do, if they are going to implement this is have a serial # check on their website. No different than the serial # checkers they have for firearm to find date of manufacter etc. It does not say you can't import scopes yourself, it just says you must complete the necessary paperwork.

Read it again. If the scope was not imported by Korth, the warranty is void and they will not fix it under warranty.

This is the same BS that happened when Canadians were bringing cars and ATV's from the US. You had to take them to the US for warranty, aside from a couple of manufacturers that honoured the warranty, like Toyota. Difference here is that it requires a pile of paperwork to send a scope to the US.

This is not a legal issue. Leupold really needs to rethink what they're doing here.

 

[Riflesmith]

B*lls**t!

They are protecting a single source dealer monopoly in Canada. I bet Korth has been tripping over themselves #####ing about all these scopes being purchased off of Ebay and from US dealers wishing to mail them into Canada.

The export laws are from the US state dept and US dealers breaking these export laws are the only ones that may face a penalty for not obtaining export permits.

Patrick

Amen! I am not a huge Leupold supporter but I do own a few. Who decides who is an authorized dealer and what are the criteria? I am sure there are a few guys here in Canada buying and importing leupold goods legally and doing it in volume. If they aren't authorized O.K. but how then do they become authorized? And who decides the U.S. group or Korth. Sounds to me like a good ol boys club creating a monopoly and I don't care for that kind of horse####! Good business needs competition. Maybe there needs to be a second authorized warranty depot?????

 

[bearkilr]

Amen! I am not a huge Leupold supporter but I do own a few. Who decides who is an authorized dealer and what are the criteria? I am sure there are a few guys here in Canada buying and importing leupold goods legally and doing it in volume. If they aren't authorized O.K. but how then do they become authorized? And who decides the U.S. group or Korth. Sounds to me like a good ol boys club creating a monopoly and I don't care for that kind of horses**t! Good business needs competition. Maybe there needs to be a second authorized warranty depot?????

A monopoly in Canada? Surely you jest...........

 

[GeoTrekr]

All my scopes (except for my cheap .22 scope) are Leupolds because I like them.

I will learn to start liking something else.

Just like the auto companies that started to pull this sh*t when the border hopping started to heat up, Leupold can now go f*ck themselves because I'm not supporting it.

 

[blacktailslayer]

Leupold

Sorry, I reread the post and it does say USED scopes can be imported by individuals. I guess that means they must go through Korth for new one's. So Korth and Leupold can go f**k themselves, and I will be phoning them both and telling them that.!!!!

 

[bearkilr]

Sorry, I reread the post and it does say USED scopes can be imported by individuals. I guess that means they must go through Korth for new one's. So Korth and Leupold can go f**k themselves, and I will be phoning them both and telling them that.!!!!

New or used, doesn't matter.

Basically, this is the way I read it:

If it's a Leupold scope manufactured on or after Nov.1,2010 which was not imported by Korth, you will not get warranty in Canada.

Also, it doesn't specify whether the option exists to send this scope to Leupold in the US, however much of a pain that would be.

 

[blacktailslayer]

If you or any individual purchase a USED Optic from outside of Canada you MUST according to US State Department and Canadian Import Law(s) apply for Export Approval documentation through the US Commerce/State Department. Once this is approved this documentation must accompany the Optic when Crossing the Border (whether by mail or vehicle).



That's not how I read it.If you buy used outside Canada you need the proper import/export permits.Either way you look at it though, it's a black eye for Leupold/ Korth.

 

[bearkilr]

If you or any individual purchase a USED Optic from outside of Canada you MUST according to US State Department and Canadian Import Law(s) apply for Export Approval documentation through the US Commerce/State Department. Once this is approved this documentation must accompany the Optic when Crossing the Border (whether by mail or vehicle).



That's not how I read it.If you buy used outside Canada you need the proper permits.

You're 100% correct on the export laws. However, Korth will not fix it under warranty unless they were the ones that imported it.

Therefore this statement is effective November 1st /2010 and only for Leupold optics whose serial number when tracked proves to be from a source other than from Leupold US to Korth Group Ltd. in Canada and will have its warranty voided.

 

[blacktailslayer]

Korth does not have a choice!! If you have legally purchased a Leupold scope and done the necessary paperwork they have no say on the warranty. The warranty is given by Leupold, not Korth. If Korth refuses the warranty work, Leupold can't. Have a look at your Leupold warranty card. It doesn't say Korth!!!
I also think we should all hammer them both with emails and phone calls, tell them what we think of this b.s. I will no longer buy Leupold if they don't stand behind there products. And Korth can go #### themselves either way, they are a monopoly, and that is what should be illegal!!!

 

[bearkilr]

Korth does not have a choice!! If you have legally purchased a Leupold scope and done the necessary paperwork they have no say on the warranty. The warranty is given by Leupold, not Korth. If Korth refuses the warranty work, Leupold can't. Have a look at your Leupold warranty card. It doesn't say Korth!!!

Korth is the authorized Leupold repair center in Canada. You would have to send the scope back to Leupold in Oregon, should they accept it. Plus, you would need the proper paperwork........again.

Warranty in Canada is handled by Korth, not Leupold. Leupold in Oregon will not handle Canadian warranty claims. Been there, done that.

 

[blacktailslayer]

Korth is the authorized Leupold repair center in Canada. You would have to send the scope back to Leupold in Oregon, should they accept it. Plus, you would need the proper paperwork........again.

Warranty in Canada is handled by Korth, not Leupold. Leupold in Oregon will not handle Canadian warranty claims. Been there, done that.

That is only partly true, Leupold wants all scopes sent to Korth. I had my binoculars fixed 2 years ago. Leupold had me send them to them, had em back in under 2 weeks.