digital scale
- Thread starter bags111
- Start date
Yesterday was the 45 th day from ordering and the last day you can file a dispute with (FRAUD ALERT). I filed the dispute, did it by phone, lady was excellent, took like 2 minutes. Expect to get a refund in 11 days. Despite many emails to Deal extreme, also used their complaint system etc, absolutley zero replies. Will never use those guys again for anything. Glad it worked out better for most of you.
Sorry to hear that, man... I have been ordering from DX for about 5 years, and made well over 30 purchases in that time period. They do have problems from time to time, although they've much improved lately. I had a few things delivered to me broken/ not functioning, but they've ALWAYS sent a replacement free of charge, no questions asked. I used the DX complaint system only once, it was frustrating, but I did get my refund at the end.
I think ordering stuff from any retailer before Christmas can be problematic, especially when that retailer is in HK. But DX prices and selection cannot be beat, IMO.
Well I guess I better get on the phone ASAP as mine is long overdue with no reply from them at all. If you won't respond to issues with your customer service department why bother having one. Or maybe that is exactly it. 45 days, why is there a limit to this at all?
Well I was 46 days out it seems. But they are still going to help resolve it. 10 days for Dealextreme to respond/resolve it and then a refund on the 11th day. Too bad. Maybe the slow boat it was coming over on sank. Perhaps they will just ship another. I guess actually having a "customer service department" comes with too big a cost. Is that a symptom of these internet based companies? Well I guess we all knew there was a bit of a gamble here and you can lose $21 pretty quick on the flip of a card too.
Kudo's to (FRAUD ALERT) anyway, they kept this customer for sure.
(Also, my next stop would have been my credit card company for resolution but I have no idea what their timelines for resolution are just now either.)
Kudo's to (FRAUD ALERT) anyway, they kept this customer for sure.
(Also, my next stop would have been my credit card company for resolution but I have no idea what their timelines for resolution are just now either.)
Stuff happens fast. Got an email notice from (FRAUD ALERT) that my dispute has been escalated and within the same minute I get an email refund receipt from Dealextreme. Think that is a coincidence? No response until their payment lifeline is threatened and then it happens in the same minute.
444shooter
CGN Ultra frequent flyer
- Location
- Calgary, AB
The RCBS Chargemaster combo is good enough for me. More than accurate and sure speeds up reloading. Will never use another balance beam again.
I'm pretty sure there were at least a few that ordered from this thread and I think only two of us had problems. Likely the same sipment went astray. The others arrived in timely fashion so I can't see Canada Custos being the problem.
If you look around, and don't mind waiting a bit for it, you can get a digital scale pretty cheap. It taked me hours to load a few dozen rounds using my lee safety scale, which is probably the most inaccurate beam scale available. Don't get me wrong, I don't own any guns that would be bothered by .1gr variance in powder charges, but it's SLOW! I found a digital scale that looks very similar to the jennings on ebay for about 30 bucks. 20gram capacity, accurate to .001gram (or .02 grains, it says). We'll see how it works speed wise. Most guys don't shoot well enough to notice .1 of a grain 
Snomad
The email from Dealextreme is autotriggered by the (FRAUD ALERT) notice of dispute. I got exactly the saeme thing. No way they want to piss with (FRAUD ALERT).
To bad they NEVER repsonded to a single enquiry I sent them whether on their complaint service, email, hell I even tried phoning and leaving a voice mail. Customer service that bad WILL kill your business.
The email from Dealextreme is autotriggered by the (FRAUD ALERT) notice of dispute. I got exactly the saeme thing. No way they want to piss with (FRAUD ALERT).
To bad they NEVER repsonded to a single enquiry I sent them whether on their complaint service, email, hell I even tried phoning and leaving a voice mail. Customer service that bad WILL kill your business.
Not if your prices are so low and u sell disposable stuff. We have couple of computer stores in Van with low prices, customer service is non existent there as well, but the stores are usually jam packed. On the side note, i got my scales from ebay, 2 actually. Still waiting. I had my stuff sitting on the border for several weeks even when i ordered from the states. So no surprise here.
Still haven't heard anything from ebay.. so will be calling (FRAUD ALERT) tomorrow. Meanwhile ordered Jennings js-50xv(same as brian enos has on his website).. guess what... lemon... 125gn bullets are 120gn... 800mg meds are 600... at least consistency is there... zeroes all the time as well. Bummer... Glad we have jennings warranty center here in Vancouver. Stay tuned.
P.S. sorry just had to vent
P.S. sorry just had to vent
- Location
- Niagara Region, Ontario. For now
I just picked up a Hornady scale, on sale for $29 at Buffalo Gun Centre in the US.
Only goes to 0.01 but seems to be really accurate, and comes with a 100g weight to calibrate.
Can't go wrong for that kinda money.
Only goes to 0.01 but seems to be really accurate, and comes with a 100g weight to calibrate.
Can't go wrong for that kinda money.
Digital? Model 350? Then the price is amazing - I paid $60 for it at Grafs last year, and the MSRP is about $150. The calibration weight is 10g on mine.
I bought the $20 scale from DX mainly because sometimes the Hornady scale would give me a measurement that's .2gr off, I thought that's too much. I have since discovered that there are mysterious forces at play here.
Weighing the same charge on both scales repeatedly, all of a sudden the weight would start creeping up or down. The cheap scale from DX has a 0.01gr scale so you can see this effect better, but I have no idea what causes it. One thing for sure: keep your electronics away from scales, especially the cell phone. As with any scale, the solid surface is a plus, but most reloading benches have that. I have a small slab of granite (leftovers from when the sink was fitted into the counter-top) that I use.
If you have a 0.1gr scale, I found that weighing 5-10 samples at once in a small measuring cup, then dividing this by the number of samples helps. This will give you an idea if your 3.5gr is more like 3.4gr or 3.6gr. This only works if you trust your powder measure is throwing consistent charges.
Sorry to bringing up the zombie thread... just had to share. I went from situation with no scales to when i have to many scales now. Exactly 2 month later my ebay scales have arrived + i got my Jennings js-50xv back from the warranty. I was surprised by quick turnaround of Jennigs (well canadapost is still ridiculously slow anyway, but i got my scales back in 5 business days after i send them). The note that came with my scales indicated that they got them working perfectly and only had to calibrate to check if everything was in order. Thanks Canadapost for fixing my scales :-D Anyway, i did some quick testing today to compare 0.001g scales to my 0.01 Jennings. Build quality of Jennings is much better, by much i mean like alot. Rubber buttons with nice feel, large weighting tray, large lcd, assembly is good. Now back to ebay 0.001 scales. Comes with a nice box, little tweezers, tray for powder. Build quality is somewhat flimsy, lcd is installed deeper on one side then another. weighting area is tiny, close to size of a nickel. One rubber foot was little shorter so i had to use piece of paper to stop the wobble. As far as accuracy, both scales performed within specs... Both agreed on 10g , 0.6gn, 3.0gn and 3.6gn. Jennigs stabilized faster, but are somewhat finicky with conversion to grains. 10g would be 154.4 most of the time, but on rare occasions 154.3. while always being 10.00 in grams. I will experiment with lower weight when my calibration kit arrives. Oh and the last thing, jennings stay on much longer then ebay scales and don't turn on lcd backlit every time you weight something. They also take 3AAA as oppose to 2.
I am still waiting opn (FRAUD ALERT) to settle. Still have zero from Dealextreme to any of the emails, phone calls etc that I filed with them and have never seen hide nor hair of the goods. (FRAUD ALERT) said up to 30 days from time I claimed so they still have quite a bit of time left. Will be interesting to see how they make out with Dela Extreme.
Man, that sucks... I have since ordered twice from DX, received one and am waiting on the 2nd. The only explanation I have: too many orders close to Christmas, something went wrong, either on DX side or HK Post.
