Great Service, Vortex Canada

HeavyT

Regular
EE Expired
Rating - 100%
25   0   0
Location
Burlington
Hey all, just a quick pat on the back to Vortex Canada. I purchased a Strike Fire from One Shot, a few months back, after about a month it started acting up, (red dot was disappearing sporadically and a tap on the side or another shot would jar it back.) In any case, I just lived with it until recently. I went back to One Shot, Darren, informed me that if they had stock, he would have swapped it immediately, but since they didn't, to go straight to Vortex Canada.
I'm very happy to say that Ken at Vortex Canada replacement my Strikefire, no questions asked, in only about 4 days, and that included shipping time.
I would recommend Vortex to anyone who is looking for a cost effective solution for optics whose quality exceeds the price you pay, and the customer service was exceptional.
 
Hey all, just a quick pat on the back to Vortex Canada. I purchased a Strike Fire from One Shot, a few months back, after about a month it started acting up, (red dot was disappearing sporadically and a tap on the side or another shot would jar it back.) In any case, I just lived with it until recently. I went back to One Shot, Darren, informed me that if they had stock, he would have swapped it immediately, but since they didn't, to go straight to Vortex Canada.
I'm very happy to say that Ken at Vortex Canada replacement my Strikefire, no questions asked, in only about 4 days, and that included shipping time.
I would recommend Vortex to anyone who is looking for a cost effective solution for optics whose quality exceeds the price you pay, and the customer service was exceptional.

Good for you and thanks for sharing. It is always good to hear about great customer service.
 
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