They picked up the phone AFTER hours

SilentSmith

CGN Regular
Rating - 100%
146   0   0
Location
GTA, ON
I'm not going to suggest they will pick up outside of normal business hours or that anyone should expect it but this was my first experience contacting SFRC and I'm blown away. Not only was it almost 1 hour after their advertised close time but I was'nt rushed off the phone, in fact he spent almost 15 minutes giving me advice and product knowledge to help in my decision. That level of service is hard to come by, I'm far more confident in dealing with a vendor that wants to communicate and wants business.


Kudo's to SFRC, your approach to customer service and bettering the sport is appreciated.
 
Last edited:
great shop to deal with, I've purchased 5 guns and about 2k worth of ammo from them in the past year without one hiccup.
 
Was by SFRC last week, knocked on the door. Ryan was on his way out for a holiday(bags packed loading the truck on his way), opened up and looked after me before they left, even after I told him it could wait...
It is very lucky for me that they are local, and for a change a store that wants your business. They are also very good to sponsor local events etc. Great place to do business.

Andy
 
Last edited:
My in laws are in Kingston so I dropped by last weekend when I was down. Ended up talking to them for over an hour (and I knew what I wanted before I went in) and checking out some guns. I will be back in the future for sure.
 
Was by SFRC last week, knocked on the door. Ryan was on his way out for a holiday(bags packed loading the truck on his way), opened up and looked after me before they left, even after I told him it could wait...

Andy

Holiday?, bags packed? I find that hard to believe. They were doing inventory all week.
 
I'm a recent customer of SFRC and so far have nothing but good things to say about their service and their products.

I might be a new customer but I plan on being a customer for a long time to come. Ryan's service has been great and the lady that answers the phone (sorry i'm not sure what her name is) has always been great as well.

Keep up the great work!
 
Holiday?, bags packed? I find that hard to believe. They were doing inventory all week.

tumblr_ldso1pvHDd1qcq1dko1_500.gif


Ryan IS classy. BTW Ryan are you ever planning on stocking CZ 858s at all? I know I can get them elsewhere, but if I buy from you I know there will be no problems.
 
Back
Top Bottom