Broken Burris Signature rings

Diver

Diver

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Super GunNutz
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Location
New-Brunswick
I had been having issues with flyers and what I felt was a shifting zero since this spring with my Barnard F/TR rifle. I could not figure out what was going on. I first I tought is was a load issue as I was doing a lot of testing. I would have a great load for 2-3 practices then everything would seem to fall appart. I decided to try another scope in case the one I had was causing me the greef.

Much to my horor, I found 2 broken Burris Signature rings when I took the scope & rings off the rifle. The rings were attached to a Barnard 17 MOA Rail. I did not drop or hit my rifle to cause this. It is always transported in a pellican case. I have sent 2 E-Mails to Burris in the last 3 weeks inquiring on what could have caused this failure. I have yet to receive a reply. I waited 3 weeks to post as I wanted to give Burris an opportunity to explain what could have caused this in the hopes of avoiding the same problem with my other 7 sets of Burris rings.

I am supprised on how little metal there is where the rings broke. I have wasted at least 500 rounds this spring doing load testing and practicing for which the results cannot be relied uppon. I have since replaced the Burris rings with EGW rings from Hirsch Precicion. Peter had them shipped to my door in 3 days which allowed me to shoot the NB provincials with a solid zero and confidence in my equipment again.


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I've never been a huge fan of those rings because of that design...I am always expecting them to do exactly what yours did. Howeve, I do have several sets, all of them years old and with lots of miles on them, and have never actually had any problems with them. I'm interested to see how this is resolved. Good luck!
 
This is the first time I've ever seen a problem like this reported online with the Burris Sig rings, so I highly doubt it's a very common problem for people to have.
 
Did you send the pictures with your email? If you did, and they have not responded at all in three, that would be enough for me.

You are not the first guy in Canada I have heard from who has had a problem with them, and got no help whatsoever. Terrible service.

Ted
 
Last edited:
I sent the picture with the first E-Mail July 27. The second E-mail was sent over a week ago without the picture as I tought the first E-mail may have been caught by an E-Mail filter. I Did not receive a reply to either E-mail.


Why not? said:
Did you send the pictures with your email? If you did, and they have not responded at all in three, that would be enough for me.
Ted
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Diver I would suggest a good set of rings of your choice and stay away from these rings ,I never found them to be anything special there is a lack of metal where the plastic is lol.

BTW I have a 30mm lapping bar and lots of compound and you are welcome to use it I think you would be better off with a good set of lapped rings.

You know how to get a hold of me so let me know if I can be of help.

Edited I see you have new rings on there .
 
Strange as that is the first ones I have seen actually break.

We use lots on big guns with big scopes. They work great for us.

Burris has a lifetime warranty. Give them a phone call. They will ask you to send them back.

They will send you out another set.

Simple warranty and they support their products very well.

Email is NOT the best way to contact any service dept.

Jerry
 
I would like to echo Jerry's comments. I use a LOT of Burris products, and they have been excellent to me. In fact, an aluminum case that held a spotting scope I bought from Ted (Why not) had a broken latch when Ted brought it to me - they sent me a brand new case. I broke an adjustment knob on that same spotting scope, and they sent me an entire new mount for the tripod. And when I had a "scratch" on a twenty year old Burris Signature scope, they refurbished it and sent it back to me with a new fleece scope cover.

All for free. I LIKE Burris!!!

Doug
 
We had an incident at SGC a week ago. A guest knocked a members rifle off the bench & onto the cement pad. This was a Martini International MKll, weighing approx 15lbs.

The rifle landed upside down with the scope & the rings taking the brunt of the impact. The scope is toast but the Burris Signature rings are fine.

IMHO this proves the strength of the Burris rings.

BTW. The guest agreed to pay for the damage he caused.
 
great concept in need of a serious upgrade. the slotted, light-duty, cross bolt is a joke. after evaluating the attachment point on these rings, it's quite obvious they can't be trusted.
 
masonicshooter said:
great concept in need of a serious upgrade. the slotted, light-duty, cross bolt is a joke. after evaluating the attachment point on these rings, it's quite obvious they can't be trusted.
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You can make anything break.

As I said before, they have served me and other shooters well.

Yes, the cross bolt can be strengthened and that is a simple process to drill and tap in a #8 allen high grade strength bolt if you wish.

Can there be problems with any product, of course.

But given the number of rds and rifles these rings have worked on for me, I would say my evaluation is positive.

Jerry
 
Mystic Precision said:
You can make anything break.

As I said before, they have served me and other shooters well.

Yes, the cross bolt can be strengthened and that is a simple process to drill and tap in a #8 allen high grade strength bolt if you wish.

Can there be problems with any product, of course.

But given the number of rds and rifles these rings have worked on for me, I would say my evaluation is positive.

Jerry
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why? when after all this added cost i could purchase a far superior set of rings from nightforce, seekins, talley. . . etc.
 
I use the zee rings on a couple of rifles. The offset inserts are great especially if you need MOA or windage adjustment. I've never had a scope slip in these rings using cartridges upto 300 WM. So I kinda like them.

What I don't like is the lack of real substance where the ring mounts to the bases. I always have a concern when tightening the cross bolt and wish Burris would beef up this area.
 
masonicshooter said:
why? when after all this added cost i could purchase a far superior set of rings from nightforce, seekins, talley. . . etc.
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By all means, use anything that makes you happy.

But better (minus the rare QC issue)? Just depends on what you want.

In general, the strength of the steel and hardware used is excellent and allows for a super tight hold. The amount of material used is "enough"

What the inserts give you is unique (except for SAKO) in the ring world.

I can only assume that you have spent little to no time actually using these rings given your thoughts.

In general, rings today are massively over built. Some of them offer more material around the scope then rifle actions have around the BARREL.

Far greater then 99% of applications.

BUT they look beefy, and robust and consumers are buying them up.

There are millions of rifles with Weaver rings and those were not strong and in my opinion, a poor design. Yet, these rifles seem to soldier on.

Only thing to consider is needing to lap rings. If there are enough alignment issues warranting scope lapping, the limitations of any solid ring are shown.

I do not do nor recommend scope lapping.

Rather let the inserts resolve that in a far superior manner.

YMMV.

Jerry
 
Try contacting Stoeger Canada. They are the Canadian distributor of Burris. Or take them back to were you bought them.
 
Every product will fail at some point. with millions made, this seems rather rare.

Some shooters just cant handle a simple problem. The rings failed, it sucks, yes. Buy another set and soldier on! This will likely never happen to you again.

If the rings failed during a fire fight,I would be more concerened. But it didnt.
 
I contacted Burris by telephone this evening. The person I spoke to asked that I send the rings and they will replace the broken rings with a new set. No questions asked which is great as they stand behind their product.

I know any product can have issues as has been mentioned by some other posters. The only issue I still have with Burris is that during the 10 minute wait on the phone I heard at least 4 times that their service department can be reached by E-mail. If they would have replied to one of my two E-Mails in the last 3 weeks, I would have considered the issue dealt with and would not have posted my problem. I have had issues with other products in the past that have always been successfully dealt with by E-mail. I considered the issues resolved and moved on without having to resort to an internet forum. I always prefer dealing by E-mail. This allows me to keep track of the person I dealt with, dates and the proposed solutions to the issues. If a service department wishes to be contacted by telephone, they should state it on their website and not provide an E-mail to their service department. Burris could have made my experience with the service department a posive one by doing so.
 
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