Lebarons was the worst for abrasive sales people.
As much as I loved Le Baron, I would have to heartily concur with you. I remember the day after I got my PAL many moons ago I walked into LeBaron after perusing their colour catalogue at home and deciding on some PAL rated air rifle that I wanted to buy. I walked into the LeBaron, went to the gun shop and there was this really...um...aged gentleman who was clearly the gun shop manager who kept staring at me. They had a laminated catalogue there which I flipped through and then I turned to him and said "Hi, I just got my PAL...interested in having a look at this particular air rifle", pointing at the PAL-rated air rifle that I was pretty sure I was going to get as my first PAL purchase. He looked over at me, and said, "you want to look at it? Catalogue is right in front of you - look at it" and then he went back to opening a box. My elation at getting my PAL was pretty deflated by this guy. I found out later this guy was a pretty serious hunter and I guess unless you ask hunting questions or look at hunting guns, he didn't really have the time for you. And that goes doubly true for air rifles, which I later found out he didn't know why they even stocked.
I decided to leave.
A few days later, I came back and there was another older gentleman, though not as old as the first guy - maybe in his 50s, and he greeted me and I sheepishly flipped through the catalog again and told him I just got my PAL and was excited to get a PAL rated air rifle. He said cool and then came over and asked me which one I wanted to see. I pointed at one in particular and he went out in the back, got it and said it is on special and the last one there. He opened the box, I handled it and looked it over and told him I would take it. To this day it is the only air rifle I still own in my safe. I still remember the guy's name - Dave. Great guy, good customer service and very kind to a then new shooter. It was that experience that kept me going back.
I then later had several purchases made between Dave and another guy, Ben, who helped out and who was soft spoken and I bought my first shotgun based on his advice. The old crotchety guy was still there, but I just made a beeline towards Dave or Ben instead and they always provided me good service and redeemed my initial impression of the LeBaron gun shop. If you guys are on CGN, thanks for a great customer experience - it left a great impression of the store to me...and if the old crotchety guy is on here...well, I'll just hold my tongue on this one...
But in all seriousness, Tenda's staff tend to be on the young side and most of them are very helpful. One guy definitely is not and quite curt, actually. I try to not deal with him even if it means I have to wait for someone else. I don't necessarily think it's an age thing, since just like anything else, you have good and bad young people and good and bad old people. I went to one of our site sponsors' retail shop a few months back and it was staffed by young guys and both were pretty stoic towards me. Some people like to chat, others don't. It's not just gun shop staff, but in society in general.