After my recent experience I’ll never order from them again. I’ve been dealing with them for a few years but this weeks experience was very negative. I made a $3600 order for a Mark 7 and some accessories and got a $300 accessory that was for the wrong dillon model. Its still new in the box. They won’t let me exchange it stating all sales are final after 14 days. I was shocked any modern business wouldn’t take it back (minus shipping or something) and just send me what I wanted.
I wouldn’t have expected such a tight timeline and didn’t get around to watching the how to install videos and ultimately discovering my problem for 6 weeks.
I spend a significant amount of money online for my hobby. I put through an order today from another company for my quarterly projectiles order. My friends are doing the same. It was a crappy experience I wouldn’t expect to have from any online company.
I’m going to write or email Mark 7 to ensure they know how their distributors conduct themselves.
Consider yourself warned about their business practices- once they get your money they don’t care.
I wouldn’t have expected such a tight timeline and didn’t get around to watching the how to install videos and ultimately discovering my problem for 6 weeks.
I spend a significant amount of money online for my hobby. I put through an order today from another company for my quarterly projectiles order. My friends are doing the same. It was a crappy experience I wouldn’t expect to have from any online company.
I’m going to write or email Mark 7 to ensure they know how their distributors conduct themselves.
Consider yourself warned about their business practices- once they get your money they don’t care.