I see a lot of positive and negative reviews of Tenda here. I always buy from Tenda and never had an issue with any of the purchases.
I bought a Ruger Precision Rimfire Bolt action rifle from Tenda on Aug 1st. The rifle is still in shipping. On August 5th, I saw that same rifle on sale @ Rangeview Sports. It was $50 cheaper than what I paid for. On Aug 6th at about 8 AM, I emailed Tenda customer service. I sent them a link of the on-sale item and asked them if they can match the price. Within an hour I got an email back from Tenda customer service that the price difference will be reimbursed in the form of store credit for future purchase.
At 1 PM, I received an email saying that my order has been partially refunded, followed by a gift card.
I have never contacted Tenda customer service in past but the service I received today was quite impressive knowing that on Aug 1st when I originally purchased the rifle, it was not on sale.
Thank you, Tenda!