i had to wait two weeks to get a rifle brought from edmonton to calgary just to find the rifle was dinged up, they said they would giveme $30 off the price but for a $1500 rifle i think id pass. but my friend got a remington with a screwed up chamber they took the rifle for 2 weeks and they still didnt look at it, we went back and talked to one guy who had another guy check it out that afternoon and got back to my friend a couple of hours later to tell him they would give him a new rifle. My problem is getting service when i go to the counter, all the older fellows just pass right by me and the younger guys stop to help me the problem is there isnt enough younger people there i think its to do with my age but whatev i uslay end up telling the guys working there more about the rifles then they know.