Alberta Tactical Rifle Issue

I normally don't say anything in alot of threads as most people have already hit the nail on the head. I spent the last 1.5 hours reading this post and I mut say it was quite a read.

Coming from my point of view I have learned that "it happens" and there is nothing one can do about it. I have had several issues with different business over the years and I have never resorted to using such places to vent. I guess i was raised different. I live by the rule that there are two sides to every story and between them is the truth. Now saying that, I am not saying either side lied but we are not told everything.

Again beating this to death, comparing a damaged gun to a damaged vehicle is comparing apples and oranges. Sure the principal is the same but two different things. My job in life is to get to the bottom of two people's stories and try to make sense of a less than ideal event. In both cases there are valid points that make one mad. Ie "my gun is damaged". I would be mad. Being lied to. I would be mad. I cam say that by some of the posts Rick made he must have the patients of a saint.

I am sure I would be upset over something that I had being damaged and I would blame that person for doing it. I too have had things damaged during shipping with cp, but I know that it is not the fault of the person I am talking to. I have lost lots of money and propety in a separation. I have lost much sleep over it. But I always remember that there are people out there with less than I. Be happy that you live in a part of the world where you can own a rifle and shoot it.

I know this post is long, some may not agree with it. But this is human nature. People are more likely to talk about negative event then a positive one. Chris, if that is your name, sorry you gun was damaged, but be thankful that you own a gun.

Rick, thank you for the hour you spent on the phone with me some time ago when I was asking all kinds of questions that at some point in your life you must get tired of answering.

In closing. Let sleeping dogs lie. And Rick I think it is time that I ordered my rifle from you.
 
If someone hits your 50 thousand dollar car and does limited damage, do you expect it to be replaced? Trust me, Rick will do everything in his power to make it right.
 
Wow, what a read. No shortage of #######s in this world.

Mark...class act and I would deal with ATRS anytime. Sorry you had to deal with this.

Robertf...please refer to the first line above.
 
we are living in a age of minimum wage. Canada Post and if not all shipping company employes working the ground dont give a dam about your package. They just load it. I use to work for shipping company. They use to throw stuff 50 feet in the aircraft. Every time we where loading or unloading something broke. If you put fragile on it, they will make sure to be extra rough with it. Its a society we all created. We want top notch service for cheapest price. I am refering to shipping. If you pay 3 times the price for shipping I am sure they can afford to baby every single package. Package it properly! Its your fault and ATC fault for not packaging it properly. Should of been shipped in a gun case or abs tube. Canada Post has no fault at this. They cant be responssible for bad packaging.
 
Awesome thread. A while ago is when a marketing staffer would have jumped in and just sent RobertF an email about how the damaged action was being modified to exceedingly rare Remington 700 Lightweight Tactical standards to rectify the problem. He seems like the kind of guy that'd buy into that BS and probably post up a "OMG my new rifle has divine balance thanks to its mil-spec abbreviated tang."

Rick, I've never dealt with you, but after seeing this thread I probably will.
 
Jim S said:
When shipping a gun, wouldn't it be prudent to ship in a Hard Gun case??
Click to expand...

Maybe the $20 at canadian tire for the hard case was to much for him.... I know when I sell a long arm I aways ship it in the $20 case and a roll of clear plastic tape over it and have never had a rifle arrive damaged.
 
sharpejimbo said:
If someone hits your 50 thousand dollar car and does limited damage, do you expect it to be replaced? Trust me, Rick will do everything in his power to make it right.
Click to expand...

What if you bought a brand new $50000 car and drove it from the dealership to a shop to have some custom work done. Then their lot boy wrecks the car. The shop says, no problem, we'll make it right, then they disappear for months not returning your phone calls or emails. No work gets done on your car until you post the experience online. On top of that they tell everyone you lied and you actually had 100,000 miles on the car and are scamming for a new one. They claim they've had mechanics look at your car and say the frame is not bent, but refuse to name these mysterious mechanics. But when you finally get your devalued car back, at least you have to proof that it was a brand new car as there is absolutely no evidence high mileage.

Thanks to all of you that sent me messages of support, it was greatly appreciated. To all of Rick's sycophants reading this, yes, he is very personable on the phone, and does good work according to many. I've even recommended him to others before all this, but when things don't go right customer service turns into customer slander. If you don't believe me, just ask him for the names of the 2 gunsmiths he hired to check out my gun. As they say 'Let the buyer beware'.

And to whoever the stalker was that commented on me not being online in over a month, (a little creepy) get out of your moms basement and get some fresh air. Who wastes time on the internet in the summer?
 
robertf said:
What if you bought a brand new $50000 car and drove it from the dealership to a shop to have some custom work done. Then their lot boy wrecks the car. The shop says, no problem, we'll make it right, then they disappear for months not returning your phone calls or emails. No work gets done on your car until you post the experience online. On top of that they tell everyone you lied and you actually had 100,000 miles on the car and are scamming for a new one. They claim they've had mechanics look at your car and say the frame is not bent, but refuse to name these mysterious mechaInics. But when you finally get your devalued car back, at least you have to proof that it was a brand new car as there is absolutely no evidence high mileage.

Thanks to all of you that sent me messages of support, it was greatly appreciated. To all of Rick's sycophants reading this, yes, he is very personable on the phone, and does good work according to many. I've even recommended him to others before all this, but when things don't go right customer service turns into customer slander. If you don't believe me, just ask him for the names of the 2 gunsmiths he hired to check out my gun. As they say 'Let the buyer beware'.

And to whoever the stalker was that commented on me not being online in over a month, (a little creepy) get out of your moms basement and get some fresh air. Who wastes time on the internet in the summer?
Click to expand...

A) It's a Remington 700, not a BMW 5 series.

B) It wasn't wrecked, it was scratched.

C) If they said the barrel is eroded, I'd be inclined to believe them as they don't have much to gain by saying the gun isn't new, but they have a hell of a lot to lose by lying.

Here's a better analogy. You have a BMW 550i. You paid 50K for it. You then modified it, airbrushing a unicorn fornicating with a leprechaun on the hood. You lowered it and mounted spinners. You took it to the resident BMW mechanic and asked them to install Lambo doors. In transport, it was scratched. You then ask the shop to buy you a new 550i, because in scratching your like-new car, they've reduced it's market value, which is apparently $50K. They tell you that they cannot fix the scratch the car until you provide the paint code, which you do not for two months, and then get your cop Uncle to deliver it. You proceed to lambaste the shop in public, and threaten them with all sorts of malarky. The shop fixes your car exceedingly well and sends it to you, ####ing leprechaun, unicorn and all. You still proceed to claim that they should buy you a new Bimmer.

That sounds about right me, yeah.
 
dfritter1 said:
A) It's a Remington 700, not a BMW 5 series.

B) It wasn't wrecked, it was scratched.

C) If they said the barrel is eroded, I'd be inclined to believe them as they don't have much to gain by saying the gun isn't new, but they have a hell of a lot to lose by lying.

Here's a better analogy. You have a BMW 550i. You paid 50K for it. You then modified it, airbrushing a unicorn fornicating with a leprechaun on the hood. You lowered it and mounted spinners. You took it to the resident BMW mechanic and asked them to install Lambo doors. In transport, it was scratched. You then ask the shop to buy you a new 550i, because in scratching your like-new car, they've reduced it's market value, which is apparently $50K. They tell you that they cannot fix the scratch the car until you provide the paint code, which you do not for two months, and then get your cop Uncle to deliver it. You proceed to lambaste the shop in public, and threaten them with all sorts of malarky. The shop fixes your car exceedingly well and sends it to you, f**king leprechaun, unicorn and all. You still proceed to claim that they should buy you a new Bimmer.

That sounds about right me, yeah.
Click to expand...

Sounds like a much better analogy.. Oh don't forget that this is the second time that it's been scratched and the first time he got a complete new paintjob..
 
tiriaq said:
You are expecting ATR to send you a new rifle because Canada Post damaged it?

ATR is offering to repair the damage. They should do more?

What is the status of the Canada Post claim?

What do you think ATR should do?

If you were the business, what would you do?
Click to expand...

x2, at least its being repaired.
 
dfritter1 said:
A) It's a Remington 700, not a BMW 5 series.

B) It wasn't wrecked, it was scratched.

C) If they said the barrel is eroded, I'd be inclined to believe them as they don't have much to gain by saying the gun isn't new, but they have a hell of a lot to lose by lying.

Here's a better analogy. You have a BMW 550i. You paid 50K for it. You then modified it, airbrushing a unicorn fornicating with a leprechaun on the hood. You lowered it and mounted spinners. You took it to the resident BMW mechanic and asked them to install Lambo doors. In transport, it was scratched. You then ask the shop to buy you a new 550i, because in scratching your like-new car, they've reduced it's market value, which is apparently $50K. They tell you that they cannot fix the scratch the car until you provide the paint code, which you do not for two months, and then get your cop Uncle to deliver it. You proceed to lambaste the shop in public, and threaten them with all sorts of malarky. The shop fixes your car exceedingly well and sends it to you, f**king leprechaun, unicorn and all. You still proceed to claim that they should buy you a new Bimmer.

That sounds about right me, yeah.
Click to expand...

LOL! Classic!

Regards,
 
I'm not taking sides but some people just can't be pleased and I think I remember Rick saying somewhere along in the tread about his willingness to taking the gun on trade for a new one and eating the difference had the barrel not shown so much wear. I was in his store only once looking at a nightforce scope, the staff seemed great...when I'm ready to buy that scope I'll buy it from him.
 
Being a mechanic myself, I'm sure glad I'm not robertf's mechanic. The sight of the unicorn foricating with the leprechaun alone would pretty much do it for me!
 
You must log in or register to reply here.
Back
Top Bottom