Bartledan
CGN Ultra frequent flyer
- Location
- Died and went to BC
Update Jan 11, 4 pm: Yesterday at 6 pm I got a call from C. at Wanstalls assuring me that enquiries were being made. So far so good.
This morning at 9 am, Gary phoned me, and let me know what happened: Rossi essentially has no warranty depot in Canada, so Wanstalls was covering gunsmithing gratis. That means this entire time, the gunsmith has been waiting for parts. So, all blame to Rossi. Too bad. When I was a kid, I had a pump action Rossi .22 that was a death ray. Amazing.
Given this circumstance with the unavailability of parts, Gary offered to buy the rifle back at full price. I counter-offered with store credit. Nobody as good as Wanstalls should have to take the full length of shaft on this one. So, as I expected, I am entirely happy.
So long as Wanstalls will put up with me, I'll remain a loyal customer.
UPDATE JAN 11, 9 AM: I'm typing this on my damned phone, and will update later, but Wanstalls came through perfectly.
Well, here's the story:
Something more than a year ago, I bought a Rossi 92 in 44 mag with a 16" barrel. It seemed to work fine in the store. When i got home, I discovered that if two loose screws were tightened, the gun couldn't be cycled. Defective out of the box.
So I drove all the way back. Wanstalls took the gun to show it to their gunsmith, and gave me a claim tag (which I still have). I never heard back. Indeed, I've called many times, and some lady has promised, every time, to call me the next day with the status of my rifle. Nobody has EVER called me.
Wanstalls has had the gun since December 2011. (Edit: 2011, not 2010. Blame it on bad new-year math. #####)
I either want the gun back in perfect working condition, or my money back.
You should have my name and number, based on this story. Please contact me.
This morning at 9 am, Gary phoned me, and let me know what happened: Rossi essentially has no warranty depot in Canada, so Wanstalls was covering gunsmithing gratis. That means this entire time, the gunsmith has been waiting for parts. So, all blame to Rossi. Too bad. When I was a kid, I had a pump action Rossi .22 that was a death ray. Amazing.
Given this circumstance with the unavailability of parts, Gary offered to buy the rifle back at full price. I counter-offered with store credit. Nobody as good as Wanstalls should have to take the full length of shaft on this one. So, as I expected, I am entirely happy.
So long as Wanstalls will put up with me, I'll remain a loyal customer.
UPDATE JAN 11, 9 AM: I'm typing this on my damned phone, and will update later, but Wanstalls came through perfectly.
Well, here's the story:
Something more than a year ago, I bought a Rossi 92 in 44 mag with a 16" barrel. It seemed to work fine in the store. When i got home, I discovered that if two loose screws were tightened, the gun couldn't be cycled. Defective out of the box.
So I drove all the way back. Wanstalls took the gun to show it to their gunsmith, and gave me a claim tag (which I still have). I never heard back. Indeed, I've called many times, and some lady has promised, every time, to call me the next day with the status of my rifle. Nobody has EVER called me.
Wanstalls has had the gun since December 2011. (Edit: 2011, not 2010. Blame it on bad new-year math. #####)
I either want the gun back in perfect working condition, or my money back.
You should have my name and number, based on this story. Please contact me.
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...I hope they are at least turning it into a Howitzer. But seriously why wait two years? Why not drive there or bring it up sooner...just curious. Regardless best of luck.
