Bad Boxing Day shopping experience at Marstar

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No ####, I just went back to see the "I am tired, I must retire to bed now... I will continue typing 50 more words at a later time" Don't press enter 1000 times in a little post and it wont be so tiring. In all honesty, just spit out what you want to say, this is utterly ridiculous. When a company sent me a rifle with the muzzle through the box, I accepted it, took pics, sent them pics, they replaced it. Why didnt you just do that? Or take a pic, DENY the package, then see if it can get fixed for you? Instead of coming here and bashing some company in a lame dramatic way that is really easy to deal with?

If you can answer me that in one post , feel free to.
 
Holy one finger typist Batman! Actually maybe that finger got amputated somehow and now he is stuck at home with no way to signal for help and rueing the day he did not order life call! The Never Ending Story!
 
LANUS (Big Mouth)
Here we go again, no name, no order number, no invoice number, absolutely NO usable information.... Yes I consulted our data base for the name you use, no results.... My crystal ball showed similar results.

First of all we do not send out parcels with the contents sticking out, obviously that shipment went through the Canada Post parcel compactor, same design as the Air Canada luggage destroyer.

Did you sign a damaged shipment notice with Canada Post ?

Did you take Pictures ?

Did you notify us (shipper) by e mail, fax or by phone ?

Of course if you are not satisfied, contact us and we will agree to a FULL refund, that is how we conduct business.... However we can only meet your wishes WHEN we know who you are....

I know we will get 1000000000000 postings saying how we should have , could have, might have served you better.... I agree you are frustrated, we ruined your dinner party, forced you to write a short novel regarding the matter.... HELP US TO HELP YOU.... Talk to us

John
 
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rocor98 said:
snip...OP passed on Marstars cheap cases to aid in shipping non boxed rifles .. so he spun the wheel and took a chance on Canada Post insurance ...

...think OP should have spent a few bucks on a cheap case for non boxed rifles than cigars if he wanted a reveal party with out surprises .. JMHO...
Click to expand...

lanis said:
snip...Two weeks went by, without any updates or order acknowledgment, and I decided to call it quits and cancel this order.

I called in, spoke to an employee, who informed me that order was not completed yet, and he is cancelling it as we speak...

...Day or two later, I received email from their administrator that order has been shipped, and my CC charged...

...About a week later, I received postal notice that parcel has arrived for me, and is being held at local postal outlet.
/to be continued
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Your assumption that the OP refused to buy a case for shipping is just that, an assumption... and an erroneous one at that!

Lanis thought the order was cancelled and then the package was shipped anyway!!. He had no control over how it was handled.

Tom
 
09OUTLANDER;
Since the post is in our forum I would assume the rant is aimed at us ??

Please take a moment to see my reply further down....
John
 
KNO3;
I would really appreciate it if you would not assume a variety of scenarios without having all the facts.... Hell he has not even provided us with all the details, assuming the products came from us in the first place ....
John
 
Well the OP has certainly got me pissed off, at him for doing this to us. I might just call John and order something I don't need to spite him.
 
Really tired of this stuff getting posted on a public forum. If you have a problem, contact the dealer or Canada Post first. Get it sorted out with them before you come here and start something. What a GONG SHOW! This entire thread should be removed!
 
wingshots said:
Really tired of this stuff getting posted on a public forum. If you have a problem, contact the dealer or Canada Post first. Get it sorted out with them before you come here and start something. What a GONG SHOW! This entire thread should be removed!
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Im glad he posted this on a public forum. It helps me make decisions on who i buy from. If you or anyone else doesnt like it then stfu and get out of the thread. No one forces you to read.If a company shipped anything to me, especially a firearm and after i cancelled and shipped it like garbage i would be irate.
Now its been 1 day since he posted he obviously has a life outside of this forum and im sure he'll post when hes not so po'd.
Keep your panties on ladies.
 
Lucky he didn't order some ### toys for his "Reveal". Imagine the horror dragging your bud to the post while the ladies are home roasting din din, then having your plain brown packaged items Sticking out of the box! How scandalous!....Hopefully batteries were NOT included. Party On!:rockOn:
 
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