Badger Arms Service

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Crack

Crack

CGN Regular
Just wondering if anyone has any feedback for me on this particular re-seller?

I purchased an Norc M-4 back in January from them and at the time they were including a case. I received the gun sans case and when I contacted the proprietor, I was informed that they were training someone in shipping/receiving and that someone had made a mistake and NOT shipped the case. No big deal. I was told that I could have the case shipped to me or a rebate. I requested the case and was told one would be shipped ASAP. That was January. I have since sent a number of e-mails requesting the status of my case and have received no response. Having looked at their site recently, apparently they are no longer offering the M4 with a case. I'm thinking this doesn't bode well for me receiving my case. I am developing the same kind of "warm fuzzies" that I got when dealing with Marstar.

Any input or thoughts are appreciated.

Thanks
 
By other members posts, emails don't work well when trying to resolve a problem....doesn't seem to matter who the vendor is.

Might be best to call them.
 
rivetc78 said:
Post your complaint openly on a gun forum without actually trying to resolve the issue with the store. E-mails do not work.
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punkrockboy said:
PM me. I will be happy to share my experience with badger. (P.S. we are only allowed to post positive stories regarding supporting dealers, any and all negative must be shared by pm only)
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Sorry. Didn't know that was a NO NO............but I don't care.
 
i have called them several times about trading in some guns and stated what I had. I was then told several more times that the manager or whom ever would contact me to see what he could do. That was at the begining of January. I dunno, love their prices and such but not to happy on their customer service.
 
I just bought a new handgun from them, and although the gun is still waiting to have the trasfer complete, its been smooth so far and I have no complaints.
 
Crack said:
Really??? That's awesome! That way, because they're moderators, they can make this topic disappear. Good on you. Liberal by chance?
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a comment like this to me on any of the forums i moderate would get you a little reading time, just chill man...no sence taking you're frustrations out on the wrong people.
 
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