Banned in store after complaining about the Gun

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celtic1123 said:
Sorry OP, after 5 months of you not noticing the barrel being shorter than what you wanted I see no reason for the store to take it back. If it had only been a few days then yes you could argue it, but not 5 months. Stevebot brings up an excellent suggestion though, just look for a new upper and swap it out. Do your homework for any future purchases and you'll be less disappointed.

Seems a bit harsh to ban you from the store, but then I'm wondering if you perhaps left out some of the info regarding how you handled it. If you lost your #### and flipped out in the store then I'd have banned you as well. However if you were calm and polite to the employees then I'd say a ban is harsh.
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From the very beginning of my raised concern, i was polite and civil talking to store reps. It went to the point where they told me that they are closing the door for any discussion and back-off. I asked them for the replacement of the upper but was declined. To be honest, i was surpised with the attitude and the way they treated me, they leave me no choice and chose to elevate the issue legally thru Sales of Goods Act. I refunded everything including tax but wasn't happy at all because i lost some good friends in there. I would like to just keep the rifle but they keep on ignoring all my calls so bE it.
 
If your bill of sale or some other documentation clearly shows that you were not sold what you asked for or were attempting to buy, then obviously you have recourse, and it seems you did?

Probably they were just PO'd at their mistake and your refusal to take 'no' for an answer.

Which store was it?
 
RRCo. said:
If your bill of sale or some other documentation clearly shows that you were not sold what you asked for or were attempting to buy, then obviously you have recourse, and it seems you did?

Probably they were just PO'd at their mistake and your refusal to take 'no' for an answer.

Which store was it?
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I am sorry i might get sued just in case but its in north east of Ontario. I was a regular customer there since 2006. This last year alone i bought 8 firearms from them for almost $15k and thats it. They dont even handle my issue professionally.
 
You have admitted excited to get a new rifle, lack of knowledge on what you received, put 200 rounds down the pipe - they won't take it back. I would call it up to a learning curve and enjoy the rifle or sell the upper and buy what you want.
You Know the store that sold the rifle has probiably read this thread as well and sometimes that can give them a change of heart. Hope it all works out for you - wait until you have an impulse buy without thinking about it lol
 
Griffin6869 said:
You have admitted excited to get a new rifle, lack of knowledge on what you received, put 200 rounds down the pipe - they won't take it back. I would call it up to a learning curve and enjoy the rifle or sell the upper and buy what you want.
You Know the store that sold the rifle has probiably read this thread as well and sometimes that can give them a change of heart. Hope it all works out for you - wait until you have an impulse buy without thinking about it lol
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I am not looking for their change of heart. I am just hoping that in the future they should know on how to handle the same issue and be able to de-escalate the situation instead of handling the situation poorly. If they just talked or discussex the matter without using offensive words and playing that they are not at fault, it could have been different. The other rep says back off, nothing will happen to your claim and just buy a new rifle with attitude... That pissed me off. By the way, just to add up, this is the nth time that they gave a wrong item.
 
I'm sorry, but if you know that they have given the wrong item 8 other times, this again falls on your shoulders, to make sure that you got the right item. Discovering that you got the wrong item a day after leaving the store is one thing, but after more than a month, and after firing it, I would have to say that most of the responsibility lies on you, not the store. This isn't the auto industry, where you get to take a test drive. It seems to me that you are looking more for people to agree with you so that you feel justified in your position, and actions. In my world this is normally an indication of a guilty conscience. Yes, the store screwed up, but man up and admit to your part in this as well. Take responsibility for your actions, consider it a lesson learned, and move on.
 
I would be pleased with the error in this case.
Expecting an exchange/return after 30 days is unreasonable (even if unfired!)
When your bolt breaks in 20,000rnds/10 years are you going to go back and demand a free replacement too?

While I understand you were sent something different than ordered.
It really was your own fault for not noticing when the rifle arrived.
Now go out and shoot that thing!
 
Jikatoki said:
I am sorry i might get sued just in case but its in north east of Ontario. I was a regular customer there since 2006. This last year alone i bought 8 firearms from them for almost $15k and thats it. They dont even handle my issue professionally.
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After five months I don't think they were being unreasonable not wanting to exchange it . You've been dealing with them since 2006 AND bought at least 8 firearms before the AR , so you're not a total beginner . It's hard to believe that you could shoot the gun for almost half a year , then suddenly realize you had been sold the wrong gun . Sorry , but if it was my store , I probably wouldn't want to deal with you again either .
 
Somethings smells.

This place one time did something bad to me(I think) , they were mean, I don't like them, I have been to this place lots but I don't know what they sell or do, what should I do????Someone help

That is all I get from this.

Maybe you were in Sobey's trying to return the rifle?
 
So… You have purchased eight guns for $15,000 over the last six or seven years?! Sorry I don't believe that… if everything you say is true, they would've helped you out now after being such a faithful customer spending that much money at their store.
There is so much more to the story than what you are letting on… you started out your little story with the fact that you are very new to this and not used to buying firearms, barrel lengths, twist rate, but you bought 8 guns from them already for $15,000? Lots of BS here.
You make no sense at all.
 
I can't think of any store that would take back a gun five months after the fact and 200 rounds later. Even if there was a catastrophic failure at this point you'd probably be sending it in to a warranty centre. Sorry you couldn't find your measuring tape for such a long period of time, but I can't find fault with the store at this point. Most places will refund or exchange a gun, unfired, if you receive it wrong. But it's on you to check the box before you head to the range. Like trying to return a five month old truck with 10,000 km on it because you just noticed it doesn't have the same number of cup holders as the salesman told you. Sorry.

What's the issue anyway? Does it not shoot worth a #### because of the twist? AR barrels seem to be fairly easy to swap out, I'd try the trade or sell your shorty barrel as others have suggested.
 
Kelly Timoffee said:
Somethings smells.

This place one time did something bad to me(I think) , they were mean, I don't like them, I have been to this place lots but I don't know what they sell or do, what should I do????Someone help

That is all I get from this.



Maybe you were in Sobey's trying to return the rifle?
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Guys, i work in mental health. This story is one sided and doesn't make sense to a reasonable person. I hear these stories all day.
The problem isn't with the store.

Others would complain and they would be closed.

Look closely at how the story is explained. It's just all so one sided, obvious bias from the writer.

The requests are obviously unreasonable(2mos?) people are pointing that out ad nausem.

So what can the store do with a situation like that.

Ban him and be done with this person who is not "getting it". Theres no more dealing.

As a mental health professional its interesting to see you guys try to work with this story. Its so typical, its textbook issues from a person that does not have the skills to function smoothly in society.

Life is often very difficult for these indviduals because they lack the insight to understand how they are the different one. Its their ideas that do not compute in the real world.

Its tough when a person believes in their heart they are the one who is right.

To their minds, we are the ones who are wrong. All of us, the store, the world, parents, etc.

I make no comments about any one person, but this story is bat-chit and its as clear as day to me.

Literally i hear this same story, different variables 200 times a year. Example, person is arrested for behaviour in the community, oh its the Police that are against you personally, its not related to your behaviour at all. Its they that have the problem. Right.

Cheers guys, i hope this info is helpful to better understand what is being presented.

Im trying to be helpful here, not critical.
 
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