BCL Bronco

Carrie is committed to fostering longterm business relations. Buying my Bison from BCL, Carrie's knowledge, and responsiveness puts my mind at ease more so than the American made rifles I own with Canadian 3rd Party service centres.

And no I am not her relative just an old guy that has been shooting for 50 years.
 
Beyond crude, whoever turned out this half baked handle needs to be shown the door.
BCL, have a long look at the polymer chassis on the Howa Mini Bolt in .223.
 
212driller said:
Same here, had my rifle turned around for some issues that are now resolved in a week.

What I really want is the 9.5" Bronco in 300blk. I can't believe they are not leading with that caliber, as a compact bushgun like this is perfect in 300blk.
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Congratulations for you. You'd be singing a different tune if you had spent thousands supporting BCL back in the day, had problems, then BCL utterly ignored you.

And the authorized distributor just handed you a phone # that went to an answering machine. And that was BCL..... NOT NEA! They blew off their entire customer base.

Glad to hear they are standing behind their broken products now. The same company that turned their back on many of us in the past.

You guys touting how great they are now is comical.
 
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Comical? Just the facts. Why not ask if anyone that had a issue was ignored and still unresolved? Support and products change as companies change direction. But what do we know? We are basing our comments on recent real time experiences and actual product use and ownership.
 
Yikes! I can definitely appreciate how you feel and I am very sorry you were treated that way. There was a very big transition and turn over that happened when BCL assumed NEA. All I can do now, is sincerely apologize for your past treatment and experience and personally assure you that if you decide to support our product again, your experience will be much different. If you would like, we can take this conversation off line, I'd love to hear your first hand experience My email address is carrie@blackcreeklabs.com.
Again, I sincerely apologize and I hope to hear from you soon!
 
MrsHd15 said:
Yikes! I can definitely appreciate how you feel and I am very sorry you were treated that way. There was a very big transition and turn over that happened when BCL assumed NEA. All I can do now, is sincerely apologize for your past treatment and experience and personally assure you that if you decide to support our product again, your experience will be much different. If you would like, we can take this conversation off line, I'd love to hear your first hand experience My email address is carrie@blackcreeklabs.com.
Again, I sincerely apologize and I hope to hear from you soon!
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Thats the 1st time I've ever heard an apology from anyone representing BCL. There was never any accountability with your BCL predecessors, whom I've been assured were all shyt-canned. I respect you for that.
 
josh1976 said:
Thats the 1st time I've ever heard an apology from anyone representing BCL. There was never any accountability with your BCL predecessors, whom I've been assured were all shyt-canned. I respect you for that.
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An apology is the very least we can do for you and I know it doesn't negate the past for you and many others. We appreciate all of our customers, past, present and future. Your feedback is valuable, it is how we can evolve to be better, and do better. Offer still stands, reach out any time :)
 
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