best customer service in canada for firearms ???

I had great service from ruger but I was living in New York at the time. Not sure about snapshots but i know of 2 people who said thier results were positive
 
I had great service from Bushnell and Vortex.

Mediocre service from Gretch.

John at Marstar saw a problem on a CGN picture I posted with a rifle I bought from Marstar and mailed me, unsolicited, a new stock for the rifle.
 
Stoeger was a pain in the arse for me. Over a year of unanswered emails and phone calls, then no warranty work, had to pay. Sold that piece of ####e, won't be buying any more stoegers.
 
Had great service from Snapshot for a ruger part, but no experience with service.

Gretch did amazing for Mossberg, terrible for S&W/TC.

North Sylva did great for pistol service but wouldn't sell me parts whatsoever for my T97 even tho we can't get any, anywhere...

I'm having great communication with Wolverine right now, and I know from experience they are great, but they plain told me they can't do anything till their next shipment comes in from the manufacturer; which will be in 5-6 months...

I think being in Canada, it can sometime be the store/staff being bad or lazy, but it often have to do with "is the part in stock"... If the part is not and the next order is already inbound without said part, good luck and I hope you have a lot of patience as they often order only a couple of times a year if not only once. And it all comes down to, we are in Canada and ITAR really is screwing us.
 
i was informed by Savage to take my 93r17 to Gretch since they do warranty work - I said no thanks after i read the reviews that people posted about Gretch.
 
i was informed by Savage to take my 93r17 to Gretch since they do warranty work - I said no thanks after i read the reviews that people posted about Gretch.

You could give it a try, John did great and with an amazing turnaround time on my Mossberg. But everything was settled over the phone prior to it... And as I mentioned, still waiting to hear back from him for my TC (from this spring/summer).
 
My experience with Snapshots (Ruger) twice were fine. It took a long time to receive things from Ruger USA, but Snapshots took care of me.
 
Well I just got finished with Blue Line Solution.. I sent my rifle to them Oct 1st, they got it on the 7th. Yesterday ( Nov 3rd ) they called me saying it was finished ( reciever swap ) So only issue I have with them, was the 2-3 months no communication, about submitting my service ticket.
 
gravel emailed me to say no remington service being done at the time being, crazy i sent email yesterday to find out who did remingtons repair work in canada. Good job 870s are easy to work on.
 
I needed a pin for my Charter Arms Bulldog Pug. On a whim, I emailed the company in the states to see about availability in Canada. They stuck one in the mail to me, no charge.
 
I needed a pin for my Charter Arms Bulldog Pug. On a whim, I emailed the company in the states to see about availability in Canada. They stuck one in the mail to me, no charge.

mossberg in the states did that for me as well, easier then waiting 2 months for someone in canada to answer my email.
 
Had to buy a pawl for my vaquero through snapshots - was 9.99 from the states but they wouldn't ship it because its a "controlled part" (seriously!?) and it shipped timely. Think it was 25 bucks or something through them. Not terrible I guess....
 
Christensen Arms through Corlanes was excellent for me.

Snap shot was slow but did get the job done on a Ruger.

Italian sporting goods was excellent on a savage....:)
 
Back
Top Bottom