I was in the shop on Thursday this week around 4:30 - IYKYK - and would like to commend the staff for their professionalism, responsiveness, and effectiveness. I love coming in to talk to the folks behind the counter on the regular, never had a bad experience (except that one time I accidentally bought .45 GAP instead of .45 ACP - mea culpa), and have bought more than a few fancy-pants pew pews at CSC over the years. Thursday was a bit above and beyond, a not-so-great situation (not involving me) and I was impressed with the whole staff. Cheers to you!
Best Shop In Town?
- Thread starter Neutrino
- Start date
Thanks for the kind words.
For those are not aware, we had an attempted shop lifting and when our manager intervened he was assaulted. We are very proud of how our staff handled things throughout, they really stepped up, followed protocols, and demonstrated personal commitment to the business. CPS responded quickly and took the s@#$rat into custody. The staff actions also helped resolve some thefts at another Calgary shop too.
For those are not aware, we had an attempted shop lifting and when our manager intervened he was assaulted. We are very proud of how our staff handled things throughout, they really stepped up, followed protocols, and demonstrated personal commitment to the business. CPS responded quickly and took the s@#$rat into custody. The staff actions also helped resolve some thefts at another Calgary shop too.
Yikes, glad the staff nabbed the guy and hope your manager is OK after that. I hope this isn't becoming a trend. A couple sporting stores local to me in southern Ontario were targets of B&E a couple weeks ago. Crazy out there right now.
Wasn't sure how much detail you wanted out there - so now I can say this too: all the staff were professional to the utmost and not one person involved in the kerfuffle (besides the s@#$rat - hope he likes jail!) went overboard or did anything even close to inappropriate in any way shape or form - in what was definitely a really stressful situation for them. That's not as easy as many people would have you believe. I was impressed! So, I'll say good job to the team again! Good products, good prices, great staff - what's not to like?
Yup, been going to CSC for many years, and they just keep taking my money!
But in all seriousness, they set the bar for a quality gun shop, not to mention all of the services they provide. I've done special orders, used the gunsmiths a couple times, and its all been fantastic. I will remain a loyal customer.
But in all seriousness, they set the bar for a quality gun shop, not to mention all of the services they provide. I've done special orders, used the gunsmiths a couple times, and its all been fantastic. I will remain a loyal customer.
p.Rundle
CGN frequent flyer
CSC is extremely well-regarded amongst shooters in Southern Alberta. I have had extremely good interactions there, and cannot sing the praises of the gunsmiths high enough. They are a fantastic store. I'm glad no one was hurt in the recent incident, and hopefully dummy goes to jail for a long time.
The only complaint I've had about the store is some of the old employees who are no longer there were hesitant to help at times (resolved, the post-2017 hires have been great) and the prices for rifle ammo tend to err a bit high. Good prices on bulk, and rimfire. It's sad to see the NR tactical section so empty these days though. Obviously the blame for that lays elsewhere....
Overall, it's the best gun store in Canada that I've personally been to.
The only complaint I've had about the store is some of the old employees who are no longer there were hesitant to help at times (resolved, the post-2017 hires have been great) and the prices for rifle ammo tend to err a bit high. Good prices on bulk, and rimfire. It's sad to see the NR tactical section so empty these days though. Obviously the blame for that lays elsewhere....
Overall, it's the best gun store in Canada that I've personally been to.
