black box customs undeclared shady business policy

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combatshotgun

combatshotgun

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Ordered a uncontrolled small part, got some bull#### email about sending my pal and birthdate. policy was not mentioned anywhere on their website.
just thought I'd let people know so they can be informed and decide whether or not to support this company.

They seemed nice enough on the tele, but I shouldn't have ever had to call in the first place had they been honest about their policies.


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Businesses need to figure something out that doesn't involve customers doing something stupid like creating and sending digital copies of ID.
 
Why not just call? I've done lots of business with them and they are, well in my experience, very customer orientated and customer friendly. Maybe they had some online fraud, like Wolverine did with "high' end scopes?
 
I ordered a $50 part and sent the funds via emt immediately, no fraud there. so if that's their policy they should state it openly. PROOF OF PAL NEEDED FOR ALL GUN PARTS should be stated on their website. It would save people alot of headaches and also lose them alot of business thats why they don't post it and that's why I'm #####ing about it.
 
combatshotgun said:
I ordered a $50 part and sent the funds via emt immediately, no fraud there. so if that's their policy they should state it openly. PROOF OF PAL NEEDED FOR ALL GUN PARTS should be stated on their website. It would save people alot of headaches and also lose them alot of business thats why they don't post it and that's why I'm #####ing about it.
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Yup, i agree with you. Im not providing ID to buy a machined part unless its a serialed reciever. No different than a damn hammer IMO. I'd call them and refuse over the phone were I in your shoes.
 
I called and said I want to cancel the order because of the email i received, they said "so you don't want to provide your pal?" I said no cancel it and they said ok.
 
Umm how is this shady? If a store wants a pal for gun parts so be it. The liberals have all ready stated they plan to make parts and magazines require a pal. Some stores just seem ahead of the curb on this. If you don't like it just cancel. Doesn't make them shady.
 
Ribstaylor said:
Umm how is this shady? If a store wants a pal for gun parts so be it. The liberals have all ready stated they plan to make parts and magazines require a pal. Some stores just seem ahead of the curb on this. If you don't like it just cancel. Doesn't make them shady.
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This. Too many clowns think that PAL number is some kind of Top Secret document. It's a way to ensure #1 that your customer is legit and #2 prevent you from being held liable in the case they are building ghost guns, or whatever else. We all know at this point the government bends and changes laws when they feel like to suit their needs.

Black box is one of the very few gun companies in Canada that I can say without a shadow of doubt, I whole heartedly trust, both in service and craftsmanship. Get real OP.
 
Try to look at it from a dealer's point of view maybe...

Fraud is a very real thing. One site sponsor (whom I previously worked for) lost over $25,000 in high end optics to online order fraud in one year. It's hard to blame them for trying to cover their butts.

The PAL is an easy way of securely verifying someone's identity and preventing fraud. I can totally understand how it might be view as an overreach or invasion of privacy, but understand that if there's ANYONE else who has a vested interest in keeping firearms legal and avoiding further government entanglement in our lifestyle, it's the retailers who make a living selling guns and ammo...
 
I can see it being reasonable for a RDS or something over $700ish, but for a $50 part that's a little excessive. That said, I've used BlackBox a lot, I am very happy with their work and service.
 
I think we should wait commenting until BBC tells their side of the story IMHO. Usually for every story, there are two sides.

And I will not provide PAL if the law doesn’t require.
 
SomebodyTookMyName said:
Try to look at it from a dealer's point of view maybe...

Fraud is a very real thing. One site sponsor (whom I previously worked for) lost over $25,000 in high end optics to online order fraud in one year. It's hard to blame them for trying to cover their butts.

The PAL is an easy way of securely verifying someone's identity and preventing fraud. I can totally understand how it might be view as an overreach or invasion of privacy, but understand that if there's ANYONE else who has a vested interest in keeping firearms legal and avoiding further government entanglement in our lifestyle, it's the retailers who make a living selling guns and ammo...
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Listen and read, the OP paid EMT how can that be fraudulent your Canadian bank is KYC and AML and thats a very real thing.

You could straw purchase from Black Box all day and no way to trace it back with out a serial number or registration of that number etc.
 
While you’re giving out copies of you PAL to everyone, for purchases that don’t require it, make sure you also tell them your vaccination status. I assume those who are ok with it, are the same people who give out their health card numbers to restaurants and think its perfectly fine to be required to do so just to eat a meal there. If it isn’t a controlled or regulated part, they can pound sand.
 
combatshotgun said:
Ordered a uncontrolled small part, got some bull#### email about sending my pal and birthdate. policy was not mentioned anywhere on their website.
just thought I'd let people know so they can be informed and decide whether or not to support this company.

They seemed nice enough on the tele, but I shouldn't have ever had to call in the first place had they been honest about their policies.


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I had the same thing happen to me a few years ago at Triggers and Bows .... I was buying a couple of their T-shirts and the guy at the counter asked me for my PAL. When I refused, and asked why he needed my PAL to purchase a t-shirt, he told me it was store policy! I refused and told him where he shove the shirts and asked to see the mangler. Manager arrived and OK'd the purchase without any PAL. By this time I didn't want anything to do with them. I can't help but wonder how many customers provided their PAL!
 
Ribstaylor said:
Umm how is this shady? If a store wants a pal for gun parts so be it. The liberals have all ready stated they plan to make parts and magazines require a pal. Some stores just seem ahead of the curb on this. If you don't like it just cancel. Doesn't make them shady.
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accepting or telling others to accept a business practice that is not required by law and only supports the death by a 1000 cuts strategy that has been vilifying gun owners for decades is wrong.
An unregulated part can be purchased by anyone over the legal age as described in law.
So we should put laws on top of laws on top of laws....... till no one can buy anything gun related without showing a PAL? I don't agree with that at all.
I am glad to learn that this business is putting an unnecessary and privacy infringing hurdle as a gateway to purchasing unregulated firearm parts.... I will avoid.
 
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