Black Friday?

Hitzy said:
Yeah same, 12 week wait for the XRS stock I ordered. Meh...I don't do much shooting this time of year anyway I guess, may as well wait it out. Be a nice surprise in March after I totally forget I even ordered it lol.
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Well that explains why mine still says awaiting fulfillment. I didn't want to bug them too much I figured they were stupid busy after the sale.
 
Jon. said:
Well that explains why mine still says awaiting fulfillment. I didn't want to bug them too much I figured they were stupid busy after the sale.
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We are always happy to help if you have any specific questions regarding your order. Feel free to reach out at any time!

caperaway said:
My wife says I can order more stuff if it means she can get more coffee....stuff is awesome.
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Nice, hopefully that is something we can offer soon!
 
Jon. said:
Well that explains why mine still says awaiting fulfillment. I didn't want to bug them too much I figured they were stupid busy after the sale.
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I have that with my MDT order as well. But here's the joy I have with my ORYX chassis order: It was sent out on November 26th. I'm only about an hour or so away. It goes into limbo with unable to deliver, returning to sender, unable to return etc etc. Current status:

Item on hold at a secure facility; contact Customer Service
Scarborough, ON

It's not a firearm. Just a chassis. Thanks Canada Post!!!
 
Hitzy said:
Yeah same, 12 week wait for the XRS stock I ordered. Meh...I don't do much shooting this time of year anyway I guess, may as well wait it out. Be a nice surprise in March after I totally forget I even ordered it lol.
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I don't really care about the wait. This was an order and forget deal. Great prices. I'm in no hurry.
 
TAC21 said:
We are always happy to help if you have any specific questions regarding your order. Feel free to reach out at any time!
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It's ok I was getting concerned but seems I'm not the only one, and there is an explanation so I'm satisfied. It's -30 I doubt I'd be going out shooting anytime soon anyway! Hopefully you guys had some decent holidays.
 
MDT CKYE-POD s arrived. Awesome. Also Canada Post lost my ORYX order but MDt/ORYX resent the order and it arrived in a few days. Just waiting for the mags. So far have always had great experiences with the customer service and the products are excellent. Really like these bipods. The ORYX chassis made my Savage 10T a rifle I actually want to go and shoot. Couldn't say that with the plastic fantastic stock.

Thank you MDT.
 
TAC21 said:
If you have any questions regarding an order you have placed, please reach out to us through our support portal and we will be happy to look into it.

https://support.mdttac.com/hc/en-us
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I did, Feb 14th, this was the reply, so following up....

Thank you for contacting us. The current lead time for your order is 2-3 weeks. Once packaged and labeled for shipping, tracking information will be emailed. If we can help with any other questions, please let us know.

12 weeks was fine, but has turned into 17.
2-3 weeks was fine, but is now 5 with no product.
Order number is 7001040.
 
Hitzy said:
I did, Feb 14th; this was the reply, so following up....

Thank you for contacting us. The current lead time for your order is 2-3 weeks. Once packaged and labeled for shipping, tracking information will be emailed. If we can help with any other questions, please let us know.

12 weeks was fine, but has turned into 17.
2-3 weeks was fine, but is now 5 with no product.
Order number is 7001040.
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Thank you, please reach out to us directly as we won't discuss orders on an open forum, and our apologies for the revolving dates, it's been a tough time on manufacturing, but rest assured you will get your product as soon as possible.
 
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