Bushnell Customer Service

G

gem

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BC
Just wanted to give thanks to Bushnell for excellent customer service. I needed a turret cover for my Elite 4500. I contacted Bushnell to find out where to buy one. They replied by saying they would send me one no charge. I received it in the mail but it was incorrect. They apologized for the error and sent me the correct one. All absolutely free. Thanks Bushnell.
 
I found that they don't fix much...they usually replace, at no charge !
Had a spotting scope problem, they replaced it with an upscale model, no charge !
 
I bought a pair of Bushnell Binoculars years ago from Costco but they are fogging up in the winter . I guess maybe I should send them in ? Can’t hurt .
 
nowarningshot said:
I bought a scope from a disreputable member. Sent it to warranty, excellent service. Compared to the rude attitude of Korth(Leopold), it was night and day.

I have a bunch of Bushnell scopes, have disposed of most of the leupolds.
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i did the same as few years ago but i reverse it with leupold since the real leupold company was really easy to deal with and fixed or replaced what the canadian farce at the time did not want to touch ... so in the herd now it is mixed ...
 
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mwic98 said:
I bought a pair of Bushnell Binoculars years ago from Costco but they are fogging up in the winter . I guess maybe I should send them in ? Can’t hurt .
Click to expand...

Update- Sent in to Bushnell, they couldn’t fix so they replaced with new Engage 8x42 ED.
Good service in my opinion.
 
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