Bushnell / Tasco Warrantee..what a joke

Chilly Willy

CGN Regular
Rating - 98.6%
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Location
Erin, ON
Well all I can say is that I'm very surprised that Bushnell gets away with such crappy customer service here in Canada. I've had to send a scope into Burris in Colorado before and got it back in 2 weeks and had comunication with them the whole time. Hell, Bushnell service and warantee won't even return a call over a three day span let alone answer a dahm call. I'm personally taking my Tasco Titan which has bit the crapper (won't hold zero) to their office and see what they are willing to do. These scopes have a unconditional lifetime warrantee which they bloddy well better live up to seeing that I purchased this scope after their purchase of Tasco in 2002. I can't see my self ever buying another Bushnell product at this point! Burris and Leupold for Chilly ONLY! They can certainly take a few pointers from Burris thats for sure! :roll:
 
sorry to hear you have had bad service.

Tasco in the past has given me great service. And they stand behind their product. I found a 4x32 scope in a cattle pasture. The cattle had been walking all over this scope for a lond time. It sat out in the rain and snow. All the seals were bad and the crosshairs would spin in circles. So i called tasco, and they fixed it. They did charge me a small amount because it was outside normal use for a scope, but i have never had a problem with the scope. They wanted to keep the scope and offered me a new one, because they wanted to use it to show that their scopes can take a beating and still work, but i kept it. And i still use it to this day. i found that scope about 15 years ago.
 
I'm with you too Chilly, My fixed power Bushnell was alright, the 3-9 I had was garbage. The power ring wouldn't stay engaged.
My very first 3-9 was a tasco, it held zero for a couple months maybe, and that was only target practice.
I was but a wee lad then and never thought of warranty. then :?

I have three Leupolds now and will never need another for the rest of my life! :wink:
 
They will fix it, or replace it. That said, the message is there, once agian, about Tasco products......
 
I once sent back a 12 year old Simmons scope and they replaced it with an even better scope, no questions asked. Although the whole porcess took 6-8 weeks, I was very pleased with the service from Simmons.
 
Bushnell has supplied me with excellent service............

I used to buy cheap bushnells at the local gun shows and then just send them to the warranty center to be checked out...........
They replaced some and fixed others and some were sent back as is with no problems.
 
I sent a scope in for repairs (it was fogging up due to the rear ring being loose).

They replaced the scope and it was a 2 month turn around.

I didn't care, as the scope was given to me.

RePete.
 
Bushnell has always been good about replacing scopes once you paid their fee. The problem is that the pos you get back(whether one fixed or new one) is the same quality of what you returned. I've had 4 with major malfunctions before I gave up on Bushnell. The cow pasture one...that seems like an appropriate place for their products. Tasco?...probably made in the same Chinese factory that turns out Bushnells.

Just FYI, if anyone happens to find a Bushnell in the bush SW of Rocky Mountain House, don't bother getting it repaired...it's not worth it. Was'nt any cow pastures handy at the time/place.
 
Well after three days of tring to speak to someone there I got so pissed off that I called the US parent and stirred up some ####. Got the address for the Canada depo and drove out 1 hour away and met them face to face....long story short...new Tasco Titan, no problem. The problem is that if your not local and need to deal with via phone or mail....your screwed! So although I have a brand new scope....it will be my last Bushnell / Tasco purchase ...PERIOD!
 
Yeah... a very good point is coming clear in this thread... cheap just isn't good value if it breaks.... a lifetime warranty is useless 600 miles away on a one week hunt :!:
There is another thread running in the forum with a poll for who makes the best scope... it lists mostly chinese manufacture and leaves most of the quality scopes off the poll. :roll: It is undoubtedly a Troll Poll and I am avoiding the thread. :idea:
I have always liked the Elites from Bushnell... and I also think that Burris offers quality at a decent price... but I have almost 100% Late model Leupold scopes now and I am not going back 8)
The new model Leupolds are excellent quality at a reasonable price and I have not had a failure yet... and don't expect to either :idea:
 
BIGREDD said:
Yeah... a very good point is coming clear in this thread... cheap just isn't good value if it breaks.... a lifetime warranty is useless 600 miles away on a one week hunt :!:
Damn Straight :!:
Amen :!:
God Bless You :!:
You are sooooo Frickin Right :!:
The Truth Sir....The Truth :!:
Elementary Watson :!:
Doctor Livingston I presume :!:
Hhhhhhhhheeeeeeeelllllllllll Yeeeeeeeessssss :!:



Just reinforcing how right BIGREDD is on this. I hated listening to people whine about crap they bought, took out for a once in a lifetime hunt, only for it to break. Then you see the Tasco scope, on the Rem auto loader, mounted in Weaver's cheapest rings.....
 
I agree with most of the sentiment here but find it odd how the same product seems to review differently depending on the thread. There was a thread not too long ago where a guy was having problems with a Canadian Tire bushnell scope on a m305, and the guys commenting there had a real hardon for bushnell. No one from this thread as I recall, I think it was mainly the praise norinco club. It just seems odd that a cheap, Chinese made scope can be openly discussed to in unflatering terms but saying the same thing about a cheap, Chinese made firearm is treated almost as gunnutz blasphemy. :?
 
Well heres how I ended up with a Tasco Titan

1) Made in Japan
2) One of a very few available in 1.5-6 power by 42 mm objective
3) Lifetime warrantee
4) 30mm monotube

So what inclined me to buy it....a lot of advertising and not a whole lot of understanding of what makes a good scope at the time..
 
anyone had any experience with nikon scopes? just put one on my .270. seems liek a good scope and i have had a set of nikon binos for about 20 years...they state a lifetime warranty ... any experience out there?
 
I had to return a scope for repair in July. I have been waiting for some response from Bushsnell for over a month and a half. Sure hope I get it back before deer season, already had to buy another one for an early moose season. (leupold)
At least I am not alone.
 
Well Bushnell Canada is in Richmond Hill Ontario. I have had a good experience with dealing with them. I needed some turret caps for a bushnell buckhorn and they sent them out to me in a timely fasion. Unfortunately they were the wrong size but, when I called them back they sent me the right ones for no charge. I have had the buckhorn on my .300 Savage for 10 years or so with no problems at all. I just personally bought a new elite 3200 because I felt Bushnell would do me right again if anything were to happen to the elite.

I feel the better scopes for the money are the bushnell elite series and the VX-1 and VX-2....I don't want to ship scopes across the boarder to get service. I feel Bushnell and leupold at least care enough for Canadian customers to set up shop to service what we buy from them. That is a BIG Factor when I bought my scope.
 
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