Busted my Pro 1000! *** Update post #12

[kbracey]

OK, I guess I'm stronger than I thought! Looks like I broke my Lee Pro 1000

Who do I contact to get this fixed? Do you think Lee will cover this under warranty?
This press was purchased from Higginsons about 6 or 7 years ago.

 

[Spawn-Inc]

send the pictures to lee, they should send out a new linkage part. though i've heard they have some new warranty crap but regardless it never hurts to ask.

 

[JBD]

You will have to pay for the linkage Higginson should have it.

 

[#1bcshooter]

Contact Lee Precision in the US . They will send you what you need

 

[Mark-II]

My linkage like that went too. Lee will give you the unlisted part number to buy this obsolete component or suggest that you upgrade to the new roller handle.

I just upgraded to the new handle and linkage on my 30 year old press. Bought the parts from higginsons. Lee did not offer any freebies

 

[Rod B]

Contact Lee Precision in the US . They will send you what you need

There is an updated steel link to replace that broken aluminum one. Lee are easy to deal with, they have an on line form that you can fill out & they will likely require a pic of the broken part.

 

[Trinimon]

Yup, go to the LeePrecision website and into the Contact Us/Warranty section. Fill out the online claim form and upload the pic. They'll have the upgraded replacement part out in the mail in a couple days.

 

[Chuckbuster]

Lee will replace/fix it for free. A couple of years ago, I brought my 20+ years old turret press into the LGS to inquire about replacement of broken parts. He suggested we send it to Lee to see what they would do. Several weeks later, a new unit arrived for me, free of charge.

 

[kbracey]

Thanks for the replys guys...I'll try the LeePrecision website, Contact Us/Warranty section and see what happens.
If all else fails I suppose I could purchase a replacement part.
I may even consider purchasing a whole new press, even if I get this one fixed....it would be nice to have more than one setup for different calibres rather than having to tear down and swap parts for the one press every time I needed to change calibres..

 

[wbaad]

They have lifetime warranty. Should be no problem. They have helped me before

 

[Chinbullco]

Only seen "Lee" press failures. Only had one Lee press and that one broke!

 

[kbracey]

Lee has responded to my request already!
They are mailing out a replacement part immediately....no charge!
That's good customer service and I'm happy!

 

[Trinimon]

HA! Called it! Good stuff.

 

[Zedbra]

Lee did the same for me recently, I installed the lever arm incorrectly causing it to crack - they admitted it wasn't their product's fault and still sent me the part free of charge.

Glad it was resolved.

 

[Becks357]

...

 

[Spawn-Inc]

Repeat after me! Dillon 650! Dillion 650!

only if you open your wallet and repeat after me...

 

[#1bcshooter]

HA! Called it! Good stuff.

Was already called

 

[Mark-II]

Guess I got a trainee support person on a bad day....

 

[wasrupzuk]

Repeat after me! Dillon 650! Dillion 650!

Just to stir the pot...
Considering the warranty is the main benefit of team blue I'd suggest that Lee just gave you the finger
lol.

 

[Becks357]

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