Can a store keep my fully transferred handgun from me

VanCityTom said:
This is why I don’t deal with Tenda.
Over priced on a lot of items, and a PITA when it comes to shipping/customer service.
Save the headache in the future and shop elsewhere.
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Tenda is actually not cheap on many items. That's why I only order ammo above $300. I even passed on the 2 for 1 deals they had because I don't need more headaches in my life.

I have dealt with many other sponsors on here and they all communicate, Tenda does not. Am I always happy with the outcome when there is a hick up ordering from other vendors? - no. But I can move on and when I strongly believe I am in the right and the problem hasn't been solved, I talk to my partner and follow her advice.

I am surprised how many people here have the opinion that time is money. So when you have a hobby, that's wasted time? A guy I know always tells me that I am wasting my time, well dude, I am glad I am not like you because I DO WHAT I WANT and don't measure everything in money, in fact you are wasting your time for money.
 
Why did you choose UPS??

Unless the law changed, firearms may only be shipped by registered Canada Post...they cannot be shipped by UPS. I have purchased many firearms from Tenda and other stores and when I (in error) selected UPS it always flagged it as undeliverable until I switched it to Canada Post. The cost to ship a handgun by this method is less than $20 (as just about everyone knows on 'Nutz), sometimes a bit more if they add a service fee or there is an oversized case, but Tenda has never done that to me.

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Ravage said:
I am having a major issue with a store on here that is telling me they will transfer my handgun back to them so they can resell even tho the gun is fully paid for and transferred to me and I am holding the registration in my hand. The issue is they have decided on their own to change shipping companies months after sale and want me to pay the difference and I have refused to pay additional costs because they decided to use a different shipping company.

I don't think they can transfer my handgun away from me without my permission because they are having shipping issues on their end can they ? :rolleyes:

Really getting angered at the emails threatening me and my property unless I pay them extra after the sale for something they did without my consent, Its not even the shipping actually since the sale included free shipping the issue is they are saying I have to pay extra insurance because they switched to a different company. I told them I in good faith paid fully for my handgun and the insurance then they switched after so they should cover the cost since they are the ones changing shipping companies and not me and I fully paid for my purchase already and it was fully insured and they are saying they will resell my handgun if I don't pay them

UPDATED for more clarification

I originally posted this in the pistol thread but apparently it has been moved to the Tenda thread now so I feel I need to clarify a few things because of this change. I did not mention Tenda in my first post I just asked a question about ownership but it became very apparent from the posts people just said Tenda on their own which goes to show this is not an isolated incident and their business practices are well know so I did confirm later it was Tenda.

So here it is more of an explanation I was looking for a CZ P-07 and so I made the purchase from Tenda as they had them in stock at the time. I paid fully on my credit card and chose UPS as the shipper as I at the exact same time had also purchased a CZ P-10SC from another store in Ontario using UPS ( YES I really like CZ pistols )
$879.99 - P-07
Free Shipping
$9.09 - Insurance
$44.00 - GST

I fully paid $933.08 for the P-07 and the sale as completed and the transfer initiated, Fast forward ahead to after approval of transfer and we then come to the issue. Tenda sends me a message that they have changed the shipping from UPS to Canada Post and that I must either wave shipping insurance and ship $1000 purchase uninsured or give them an additional $15 or they will cancel the sale. I replied that I had already paid for insurance and they had switched the shipping company not me so in my mind they should make up for the difference on their end especially how they had already increased the price of the P-07 quite a bit from what they were selling them for only 6 months earlier I felt it was on Tenda not me.

They messaged me back saying UPS does not ship to my city of 70,000 people in Alberta and I have to pay the $15 or decline insurance, Now as I previously said I had also purchased a P-10SC from another store and that transfer also went through at the same time and that store was shipping using UPS and that shipment went through and they gave me the tracking number for the shipment so I messaged Tenda saying that UPS does indeed ship to my city as I currently have a P-10SC being shipped to me at this very moment. Today I have my P-10SC in my possession as UPS did in fact deliver it to me with no issues at all

Tenda then again told me to decline shipping insurance or pay an additional $15 or they will cancel the sale revoke my registration and resell the P-07 and I had till monday to decide or they would revoke my ownership. At this point is when I contacted the Ontario CFO and we had multiple discussions but to boil it all down to this from the head boss CFO, There is no legal requirement for the exchange of money in regards to transferring firearm ownership and any money issues is a civil matter that they will not get involved in. The P-07 was legally transferred to me and is registered to me and that is their position on the matter. A store can reverse registration if it is the buyer who is the one who cancels the sale and returns the firearm to the stores ownership but in this case I am not canceling the sale and giving up my ownership and that is were the real difference is in regards to having a store "take back" a firearm.

Now I know its $15 and paying it would have prevented a lot of issues however with that being said my position is that I have done nothing wrong here I already overpaid for a handgun that 6 months ago they were selling at a much lower price and making their profit and I did pay already $9 for full insurance and the fact their position was pay us or else we take your gun and just resell it and there is nothing I can do really really ticked me off so that is why I am not giving in to basically extortion / kidnapping and just paying more to Tenda.

Well that hopefully clarifies some things
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Hey guys, if you agree to buy something from me for $100, you pay me by EMT. Then before I ship, I demand another $15 or I won't give it to you.

Just pay it bro, don't make such a big deal. Don't be such a cry baby, just give me more money.

I'm sure you guys would totally do that, right?
 
Who know if this was a deal agreed upon ? Shipping is not part of a purchase unless stated on the invoice.
Is the OP showing us his invoice ? There is two sides to any stories..if shipping was included..it will be written somewhere.
 
Janeau said:
Who know if this was a deal agreed upon ? Shipping is not part of a purchase unless stated on the invoice.
Is the OP showing us his invoice ? There is two sides to any stories..if shipping was included..it will be written somewhere.
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You don’t get it, do you…. As was mentioned quite a few times, it’s not about shipping costs, it’s about the vendor demanding more insurance money as the vendor decided to change shipping companies after the deal was made.

You should be a better reader and you’d know about that..
 
Janeau said:
Who know if this was a deal agreed upon ? Shipping is not part of a purchase unless stated on the invoice.
Is the OP showing us his invoice ? There is two sides to any stories..if shipping was included..it will be written somewhere.
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Tenda has free shipping over 300 and you can add on $9 to cover insurance in my experience last time. Its always a extra option at the checkout. 100% believable. I won't shop tenda anymore after my last ammo purchase on the "on sale special" scorpio stuff.

They probably didn't realize when you raise the avg price of guns by 20 to 50% how much the insurance would go up as well apparently along with cp fuel surcharge.
 
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What if every vendor held every order and demanded an extra $5 for one reason or another.
Would everyone be OK with that ?
 
squidxm said:
Serious question for the crowd saying "it's just $15, pay it and move on"... at what threshold would you suggest OP stands his ground and does not just give in? $25? $50? $100? Tenda would never initiate a transfer until a customer pays in full. So at what point is it considered paid in full?
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As others have said it's not how much $, but the principle, and IMO there are 2 principles at play here.

First is the basic principles of having integrity and standing behind your word, which Tenda is clearly lacking in this situation and 100% in the wrong. The problem on that front is, the OP has no leverage to force Tenda to do the right thing, and Tenda is choosing immediate profit over their reputation or integrity.

Second is how badly I want the item in question and whether being right is more important than getting the gun I want. If this was a year ago, I'd absolutely say cancel and buy the gun somewhere else, even at a higher cost. As is, we are in a position where if I don't get this gun now there is a reasonable chance I will never have another opportunity to get it.

In principle spending more money, and telling the story here is worth my integrity and letting people know how shifty Tenda is. In reality that pistol may be invaluable to the OP depending on what others he has.

The biggest problem for the OP is that he is 3,000km away and if he does want that pistol, any option other than paying the extra money will probably cost him far more money and time. Is it worth driving to Ontario to pick it up? Is it worth paying the $15 then driving to Ontario for small claims court? If the OP is set on getting this gun, and Tenda stands their ground, the additional cost to the OP won't get better than $15.

That doesn't make Tenda right. That doesn't mean I am okay with what Tenda is doing. It only means that at the end of the day life isn't fair and sometimes you have to chose between bad options.
 
Janeau said:
Who know if this was a deal agreed upon ? Shipping is not part of a purchase unless stated on the invoice.
Is the OP showing us his invoice ? There is two sides to any stories..if shipping was included..it will be written somewhere.
Click to expand...

When he bought the gun, they were advertising and offering free shipping. A few months pass and they change their policies because it costs them more to ship. So that's they're problem, not the buyer. So yeah, it's only $15, but why can't Tenda pay it? They inflated their prices and made record sales over the past few months. They can afford to eat the cost. It seems like a small price to pay to make a customer happy.
 
Sounds like you should just bite the bullet on this one, and never buy again. That $15 will be the last they’ll ever see from you. And if you like buying #### then take your business else where. I’ve been doing this ever since covid started. I don’t support two tier society so if a store won’t let me spend my money there because I won’t get an experimental medical procedure that’s their loss for being cucks. Get your pistol . Is $15 worth going to court over perhaps the last pistol you’ll ever buy??
 
Call the cops and say Tenda has your firearm, and refuses to release it to you. Who knowsxwhat condition itvwill bevin when it arrives, but ifcthis is tge hill they want to die on, crucify them.
 
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