Can a store keep my fully transferred handgun from me

Ravage

Ravage

CGN frequent flyer
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Location
Grande Prairie Alberta
I am having a major issue with a store on here that is telling me they will transfer my handgun back to them so they can resell even tho the gun is fully paid for and transferred to me and I am holding the registration in my hand. The issue is they have decided on their own to change shipping companies months after sale and want me to pay the difference and I have refused to pay additional costs because they decided to use a different shipping company.

I don't think they can transfer my handgun away from me without my permission because they are having shipping issues on their end can they ? :rolleyes:

Really getting angered at the emails threatening me and my property unless I pay them extra after the sale for something they did without my consent, Its not even the shipping actually since the sale included free shipping the issue is they are saying I have to pay extra insurance because they switched to a different company. I told them I in good faith paid fully for my handgun and the insurance then they switched after so they should cover the cost since they are the ones changing shipping companies and not me and I fully paid for my purchase already and it was fully insured and they are saying they will resell my handgun if I don't pay them

UPDATED for more clarification

I originally posted this in the pistol thread but apparently it has been moved to the Tenda thread now so I feel I need to clarify a few things because of this change. I did not mention Tenda in my first post I just asked a question about ownership but it became very apparent from the posts people just said Tenda on their own which goes to show this is not an isolated incident and their business practices are well know so I did confirm later it was Tenda.

So here it is more of an explanation I was looking for a CZ P-07 and so I made the purchase from Tenda as they had them in stock at the time. I paid fully on my credit card and chose UPS as the shipper as I at the exact same time had also purchased a CZ P-10SC from another store in Ontario using UPS ( YES I really like CZ pistols )
$879.99 - P-07
Free Shipping
$9.09 - Insurance
$44.00 - GST

I fully paid $933.08 for the P-07 and the sale as completed and the transfer initiated, Fast forward ahead to after approval of transfer and we then come to the issue. Tenda sends me a message that they have changed the shipping from UPS to Canada Post and that I must either wave shipping insurance and ship $1000 purchase uninsured or give them an additional $15 or they will cancel the sale. I replied that I had already paid for insurance and they had switched the shipping company not me so in my mind they should make up for the difference on their end especially how they had already increased the price of the P-07 quite a bit from what they were selling them for only 6 months earlier I felt it was on Tenda not me.

They messaged me back saying UPS does not ship to my city of 70,000 people in Alberta and I have to pay the $15 or decline insurance, Now as I previously said I had also purchased a P-10SC from another store and that transfer also went through at the same time and that store was shipping using UPS and that shipment went through and they gave me the tracking number for the shipment so I messaged Tenda saying that UPS does indeed ship to my city as I currently have a P-10SC being shipped to me at this very moment. Today I have my P-10SC in my possession as UPS did in fact deliver it to me with no issues at all

Tenda then again told me to decline shipping insurance or pay an additional $15 or they will cancel the sale revoke my registration and resell the P-07 and I had till monday to decide or they would revoke my ownership. At this point is when I contacted the Ontario CFO and we had multiple discussions but to boil it all down to this from the head boss CFO, There is no legal requirement for the exchange of money in regards to transferring firearm ownership and any money issues is a civil matter that they will not get involved in. The P-07 was legally transferred to me and is registered to me and that is their position on the matter. A store can reverse registration if it is the buyer who is the one who cancels the sale and returns the firearm to the stores ownership but in this case I am not canceling the sale and giving up my ownership and that is were the real difference is in regards to having a store "take back" a firearm.

Now I know its $15 and paying it would have prevented a lot of issues however with that being said my position is that I have done nothing wrong here I already overpaid for a handgun that 6 months ago they were selling at a much lower price and making their profit and I did pay already $9 for full insurance and the fact their position was pay us or else we take your gun and just resell it and there is nothing I can do really really ticked me off so that is why I am not giving in to basically extortion / kidnapping and just paying more to Tenda.

Well that hopefully clarifies some things

EDITED AGAIN FOR CONCLUSION

Well it arrived and now joins the rest of the CZ family that calls my house their home. So even tho it was a hassle and there was some issues in the end I got my gun and feel that I was justified in my position and thanks for all those who thought the same

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That’s brutal - especially if this is over insurance. It must be $10s of dollars only. Makes the store seem cheap and they should know they will lose a customer over it.

However, from the stores standpoint - they offered free shipping months ago before shipping prices went crazy. Canada post raised rates considerably and it’s a ####ty deal for the store with thousands of already sold items and shipping costs double before you can ship. What will shipping costs be in 2024 when Ontario approves the last transfers?

Hard squeeze on small businesses who had their revenue stream cut in half and had to incur a huge extra cost in admin for processing all these transfers and tracking everything for months after until transfer approved.

I agree with the pay it, leave a review and never shop there again
 
Pay the money and get your forearm
Deal with the shopping issue after
Your ATT could get harder to get
 
Did the transfer take a really long time? Unforeseen circumstances can crop up the longer a transfer takes...

I'd pay it, considering the current political climate.
 
I would pay the insurance and take repercussions after I received the firearm. Better business bureau, Firearms centre, google reviews, and so on.

I had an issue with a notary last year, I had to pay double what was agreed and left a bad google review and reported to the Better business bureau. Guess who came back begging?
 
How munch money are we talking about?

Is it more or less than take out for 2 or a full tank of gas?

Personally id just pay the money and never deal with them again but if you have lots of free time and enjoy being angry feel free to fight them.

"Being right" takes lots of mental energy that could be used for many other purposes.
 
Wonder what the CFO/RCMP would say about a retailer refusing to release a restricted firearm to its lawful registered owner.
 
cattabliss said:
Wonder what the CFO/RCMP would say about a retailer refusing to release a restricted firearm to its lawful registered owner.
Click to expand...

Don’t pay. The deal was closed once you paid unless they have a disclaimer stating otherwise at time of purchase.

Wonder what the CFO/RCMP would say about a retailer conducting fraudulent transfers and selling a stolen firearm. Tell them that if they sell it you’ll report it illegally transferred/stolen. They won’t risk their business license.

Keep all correspondence to provide to the RCMP if required.

This also 100% deserves a name & shame.
 
If the store was offering free shipping then they should eat the cost or find a alternative that does not cost them. They made the offer of free shipping, not the customer. That's what SHOULD happen and what any reputable business with any sense would do.
However, in this situation, you should just pay the difference so you can at least get your gun in your hands because chances are you ain't finding it any where else. Then leave them a bad review and out them on the forums.
Beyond that it is just a question of how much your time is worth to fight them. If its $30 in shipping and you make $30/hr then don't spend more than an hour dealing with it cause you will only be loosing more time, which once lost can never be recovered.
 
cattabliss said:
Wonder what the CFO/RCMP would say about a retailer refusing to release a restricted firearm to its lawful registered owner.
Click to expand...

They will ask why. Then reverse the transaction. You don’t pay, you don’t get it.
Free shipping is not forever.
Playing hard ass will not get him his gun. And yes, the store can get the transfer reversed back to them and refund the buyer.

They are not gonna play nice very long. Op don’t pay shipping, transaction reversed. I would not monkey it too long if I was me.
 
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Janeau said:
They will ask why. Then reverse the transaction. You don’t pay, you don’t get it.
Free shipping is not forever.
Playing hard ass will not get him his gun. And yes, the store can get the transfer reversed back to them and refund the buyer.

They are not gonna play nice very long. Op don’t pay shipping, transaction reversed. I would not monkey it too long if I was me.
Click to expand...

He already paid, to include the shipping. That the costs increased afterwards is not legally his problem unless specified in the purchase agreement.

Reverse this. If you paid $900 for Gun X last week and while it’s waiting to ship the retailer has a sale for $850, they are not obligated to give you the lower price and most will not.

Retailer is 100% responsible for this.
 
~~~Message deleted~~~


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Janeau said:
They will ask why. Then reverse the transaction. You don’t pay, you don’t get it.
Free shipping is not forever.
Playing hard ass will not get him his gun. And yes, the store can get the transfer reversed back to them and refund the buyer.

They are not gonna play nice very long. Op don’t pay shipping, transaction reversed. I would not monkey it too long if I was me.
Click to expand...

Unless you have done precisely this, they "will" not do anything you suggest, they "may" do this but it is your speculation.

What I know is that our laws do not permit one to possess a restricted firearm that does not belong to them. If i have a firearm of yours, there is no way for me to force you to accept payment for me to keep your firearm, it is yours, and I have it in possession illegally. You seem to think the business is completely exempt from our laws and I wonder why. That is the situation here.

The shipping cost is a civil issue..the store can try to claim their sum through small claims and likely lose. Instead of pursuing a legal avenue, it appears they've taken the route of doing whatever the flip they want.
 
Difficult to answer without knowing how much is involved . If it was under 50 bucks difference , I would pay , get the gun , and then spread the word far and wide of how the store changed their policies after the deal had already been concluded . Handguns will become unobtainable in the very near future , so grab it while you can .
 
Unfortunately you have a third party to blame for the issue. Neither of you should have to pay and it isn't fair for either of you. You'd think a business would be inclined to just take it on to avoid Ill will bit some of them out there just suck, sponsorship makes no difference.

My advice is pay the shipping and out them. It's not against the rules to tell others what they are doing. People can decide if that sort of thing will affect their choices.

A pat on the back to Bullseye here but they actually shipped my order minus the pistol after about 2 months without me asking. I was fine with being patient but they sent it, very nice surprise.
 
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