Can a store keep my fully transferred handgun from me

RyoTHC said:
Would suck to lose a handgun you want and never be able to buy it ever again because you’re cheap and stubborn.
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That is a silly statement, the deal was made, he paid up front, it is now on the dealer to send the gun, it is on the dealer if they can't figure shipping costs.
I have one waiting , at the time, the shipping was 30+ , so I added 30.oo shipping to the invoice.
Cost is going up , going to Ont, so I will have to pay some more maybe , but that is my problem, not the buyer.
BTW over the last 30 yrs or so I have reversed a couple transfers, because one was bad paper that he would not come good on, the other was a fellow that wanted a different one after transfer.
Both cases I just phoned in an both went back into my stock.
 
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medvedqc said:
so out of curiosity did you get your firearm, did the rcmp ship it to you? or just a discussion started with no will to fix the issue ...
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According to the CFO I retain ownership of the firearm as it was legally transferred to me. The exchange of money is not a requirement of transfer only consent and Tenda transferred it to me. The CFO says any issue regarding money is a civil matter that does not concern them. If Tenda wants to cancel the sale they are not the legally registered owner of the gun anymore so they cannot iniate a transfer back to them. So I think once they figure that out they will want to have a discussion so I am waiting. But I have spoken to the Ontario CFO multiple times including the boss CFO who says the handgun is registered to me anything outside of that is a civil matter that they won't get involved in
 
I don't get it why Tenda let this escalate. I mean, they are making so much money. How much are we talking, like $10 or $20?
 
Ravage said:
According to the CFO I retain ownership of the firearm as it was legally transferred to me. The exchange of money is not a requirement of transfer only consent and Tenda transferred it to me. The CFO says any issue regarding money is a civil matter that does not concern them. If Tenda wants to cancel the sale they are not the legally registered owner of the gun anymore so they cannot iniate a transfer back to them. So I think once they figure that out they will want to have a discussion so I am waiting. But I have spoken to the Ontario CFO multiple times including the boss CFO who says the handgun is registered to me anything outside of that is a civil matter that they won't get involved in
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cfo is not rcmp on that matter so did you fiil an official complaint to rcmp or you re playing a game forever ...
 
Post the emails from Tenda, also, contact the CFO via email and get email copies of what they tell you. Then, go to the RCMP, you could also contact the police in whatever jurisdiction Tenda is in.
A deal is a deal, they changed things after the fact, that's on them, not on you.
 
fritzhanzel said:
I don't get it why Tenda let this escalate. I mean, they are making so much money. How much are we talking, like $10 or $20?
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Because there's always some idiot that gets sucked in with their cheap prices, orders one case of ammo and has it delivered with no issues, and posts a review saying "Tenda's customer service is amazing!" (Despite not really receiving any) which cancels out any negative press they get.
 
Haven't read the whole thread, but how about notifying the CFO people that the store is illegally holding a firearm registered to the complainant? There are laws and regulations for the stores too you know.
 
Police and CFO aren't going to do anything. The store isn't holding the gun, they just aren't shipping it. The buyer can pick it up in person, or use his own courier (if he can find one willing to ship a firearm).

I don't agree with Tenda doing this, but if they are sticking to their choice, there is little recourse at this point. The OP still hasn't posted how much extra Tenda is asking, but assuming it's less than ~$50 it's not worth this headache IMO. I'd have paid it and begrudgingly moved on. Even more so in that the OP had a similar situation with Tenda previously, which they refuse to ship and cancelled his order. They may not be able to cancel this order, but if they refuse to ship the OP is in far worse position.

Take the lumps and hopefully learn the lesson this time. Standing on principles and having to drive 6,000km return to pick it up will be far more money and time than the worth of any point you are going to make with Tenda.
 
Good to know people are okay being screwed over. This is why your cell/ car insurance/ tv/ internet bill is higher than original contract.
 
Vendors should not be allowed to change the sales terms agreement after receiving payment in full.
This sale included shipping.

No one should be OK with this.
 
Tenda is in the wrong.
Deal is done so give the guy his gun.
Although amount may not be a lot, its matter of principle--store should take the loss and mark up something else that others are willing to pay for it.
How would you feel if you paid for your lunch and they ask to pay extra once you ate your food lol.
 
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There is a difference between being okay with it, and accepting the reality that right does not always win.

Anyone have any good ideas to force Tenda to do what's right? I can't think of any. If they chose to only ship if OP pays the extra, what recourse does he have? Court? The OP is in Alberta, Tenda and court would be in Ontario. I believe CP is the only shipper that does private firearms, and if going that route the OP would need Tenda to assist with packaging and security, which they may not be willing to do at this point. The OP driving 3,000km to Ontario to pick it up is at minimum 150L of gas each way (@5L/100km). If a over-night stay is needed the trip cost will be approaching the cost of the gun.

I'm all for Tenda doing the right thing, but the OP has no leverage. Tenda's name has been dragged through the mud many times, and they still do a booming business. One more bad review isn't going to hurt Tenda. Other than that, what else does the OP have to pressure Tenda?
 
The Accountant said:
Tenda is in the wrong.
Deal is done so give the guy his gun.
Although amount may not be a lot, its matter of principle--store should take the loss and mark up something else that others are willing to pay for it.
How would you feel if you paid for your lunch and they ask to pay extra once you ate your food lol.
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If you are indeed an accountant, you give good advice… :cheers:
 
The Accountant said:
Tenda is in the wrong.
Deal is done so give the guy his gun.
Although amount may not be a lot, its matter of principle--store should take the loss and mark up something else that others are willing to pay for it.
How would you feel if you paid for your lunch and they ask to pay extra once you ate your food lol.
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But OP hasn’t even gotten his food yet…bad analogy.

If they asked for more money after I ate, I have the leverage…If they ask for more money before they hand it to me, they have the leverage.
 
Pay for extra shipping cost with credit card, call credit company and do chargeback after you receive. Show them documentation about price increase… just a thought
 
FatCatsDad said:
Vendors should not be allowed to change the sales terms agreement after receiving payment in full.
This sale included shipping.

No one should be OK with this.
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They pulled the same thing on me when I ordered a bunch of Campro bullets back in July, I told them to shove it and got my money back. I won’t buy anything there again.

Offer free shipping or don’t, this coming back after the transaction is done is slimy.
 
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