Canada Post late delivery refund

wildphil24 said:
CP stopped offering the delay refund in march. They sent notice that the covid was causing delays and they can't respect delays anymore.
So no more refund afaik.
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covid is the latest excuse to offer rubbish service

Bank telephone line takes 1 hour to get through... "COVID"
Lowes has no employees to be seen... "COVID"
 
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My only real concern is where is that rifle now? Is there a trailer filled with IRG packages just sitting in a Canada Post facility?
 
I used canpar they transport firearms and even munitions,almost the same price as Canada post and right now the only courier that fast,i know by experience in my last 2 shipping
 
No, it sounds like it’s not for wanting to murder heroes but rather that they don’t offer another option besides Canada post. Packages moved by people other than Canada post seem fine.
 
switch to Canpar everyone, the price increase is minimal, they pick it up off your porch, and they actually deliver when they say.. Just sent a rifle, On-QC and it took two days. Canadapost would have been a month minimum, over paid, underworking unionized lazy gun haters that they are.
 
phoenix said:
switch to Canpar everyone, the price increase is minimal, they pick it up off your porch, and they actually deliver when they say.. Just sent a rifle, On-QC and it took two days. Canadapost would have been a month minimum, over paid, underworking unionized lazy gun haters that they are.
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3 times they have took signature required packages of mine and left on my door step. One was an Ar 15 the other 2 were ammo orders worth well over $1000 each. I will avoid canpr at all costs. When they delivered my DB 15 they guy just came to my door and was sticking a notice on. I was home and opened the door. He never even wrang the bell the box was still in the truck. Just tried to put the notice on the door and leave
 
phoenix said:
switch to Canpar everyone, the price increase is minimal, they pick it up off your porch, and they actually deliver when they say.. Just sent a rifle, On-QC and it took two days. Canadapost would have been a month minimum, over paid, underworking unionized lazy gun haters that they are.
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Canpar is the WORST courier company in Southern Alberta. I refuse to buy ANYTHING from the store that only offers shipping thru Canpar.
 
Davidkjs1 said:
3 times they have took signature required packages of mine and left on my door step. One was an Ar 15 the other 2 were ammo orders worth well over $1000 each. I will avoid canpr at all costs. When they delivered my DB 15 they guy just came to my door and was sticking a notice on. I was home and opened the door. He never even wrang the bell the box was still in the truck. Just tried to put the notice on the door and leave
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Canada post does this but way worse and they take 30+ days to deliver a package that should of taken 4. I used to hate canpar but I am now paying more to use them. Canada post has lost all my respect (except some of the people out delivering, my local guy is awesome)
 
Air2Air said:
Hello IRG,

As many here, I'm extremely annoyed with Canada Post that continues charging insane prices without delivering the "service" we're paying for. Ideally, I think you should be reconsidering using them altogether, or at least adding options for competing services so that buyers have the opportunity to vote with their wallets. However, my main question is whether you would be willing to submit requests for refund for late delivery on our behalf. Unfortunately, CP will only accept such requests from the sender who has the receipt, so we can't do it ourselves. I hope you understand the frustration and accept some responsibility for locking your buyers to the service that looks more like a scam, and we can work something out.
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All couriers have suspended their money back guarantee. You think Canada post is bad try receiving UPS in Ottawa. Still waiting on my iphone from 7 weeks ago. Purolator seems to be the best.
 
Courrier service is highly dependant on the location/people working there. Some praise X courrier while other despise them. Im pretty lucky with CP, canpar/fed ex/purolator are ok. Those small guys from amazon are the very best, feels like they are paids per deliveries...
 
kilo3niner said:
I'd be curious about this as well. Paid $58 to ship to Halifax. The package has been sitting in Edmonton since the 10th.
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Same here.

CP CSR told me Edmonton people are still holding the package in their warehouse.

Just be fair, all my other CPs packages are delayed but with reasonable progress and updates.

This Edmonton warehouse package issue has already made me go banana.

The other thing is Edmonton AB has almost been reopened comparing with Ontario. No idea why Edmonton has been bottleneck so badly.
 
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kouma said:
Good luck getting anything from them. They will come up with 100 and 1 excuses to not pay, just like their useless insurance scam.
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I always get a cheque in the mail when my guaranteed service delivery falls outside their defined window.
 
I got denied for a refund because it was "circumstances beyond their control"

Driving from Vancouver to Edmonton in fine weather is "beyond their control"...
 
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