Can't touch a restricted handgun without RPAL?

Again I will share my experience and why I think it's stupid to have a blanket policy...

I had a poor experience with a shop in Edmonton with this BS policy. I had asked to look at a GSG 1911 and was a very interested at the time, I did not happen to have my Rpal with me at the time. The only words out of the store clerks mouth were "do you have an Rpal" I said "not with me, but I do" his next words well then you can't handle a firearm and proceeded to walk away without a further glance. Yes because of this experience I will not go back there even if they were selling guns at the blow out prices of .01

I would also like to ask why you assume everyone that has a god damn piece of plastic is so safety conscious and why everyone without one wants to get into shooting because of Modern Warfare and is some sort of lower human in your eyes that they wouldn't have any common sense?

Customer experience in Retail is #1 while you can't make everyone happy alot of company's on CGN are very receptive to customer feedback and while I like to make my own opinions on where I shop,prices etc, I have no problem paying a little more to be a loyal customer when I am treated well.

Also on the idea of Demo guns, I have actually found it surprising stores don't have common variants of pistols for customer handling since a full size glock, sig 226 barretta 92, 1911 and a simple revolver would cover a wide range of basic grip size, feel and etc.
 
Again I will share my experience and why I think it's stupid to have a blanket policy...

I had a poor experience with a shop in Edmonton with this BS policy. I had asked to look at a GSG 1911 and was a very interested at the time, I did not happen to have my Rpal with me at the time. The only words out of the store clerks mouth were "do you have an Rpal" I said "not with me, but I do" his next words well then you can't handle a firearm and proceeded to walk away without a further glance. Yes because of this experience I will not go back there even if they were selling guns at the blow out prices of .01

I would also like to ask why you assume everyone that has a god damn piece of plastic is so safety conscious and why everyone without one wants to get into shooting because of Modern Warfare and is some sort of lower human in your eyes that they wouldn't have any common sense?

Customer experience in Retail is #1 while you can't make everyone happy alot of company's on CGN are very receptive to customer feedback and while I like to make my own opinions on where I shop,prices etc, I have no problem paying a little more to be a loyal customer when I am treated well.

Also on the idea of Demo guns, I have actually found it surprising stores don't have common variants of pistols for customer handling since a full size glock, sig 226 barretta 92, 1911 and a simple revolver would cover a wide range of basic grip size, feel and etc.

Nobody said they were "lesser humans" but at least we will know they have had some safety training..... and I agree, the clerk could have been more polite in your case... doesn't mean there is something wrong with the policy... just the clerk....

You do realise that, like banks, gunshops have security cameras.... ever notice how bank tellers in most banks count your money to themselves then count it out as they hand it to you?.... that i sbank policy and sometimes they do "spot checks"... you don't want to be the teller that gets caught not counting out the cash and I would wager it's the same for the clerk.... store policy....

Do you really want to buy a gsg 1911 that has had the slide racked about 250 times by people that aren't even qualified to buy it?..... Do you think that dealer really wants to sell it to you?
 
I don't want the GSG with the slide racked 250 times by the qualified buyer either! LOL

My point is I find policys make people complacent and allow for assumptions and take away from the customer experience especially in a smaller shops. I find the power of perception and talk work a lot better in gauging a tire kicker from a uneducated interested party who is looking for a new hobby and in doing that a clerk can make his decision on who handles firearms.

Just a difference of opinion is all.
 
I don't want the GSG with the slide racked 250 times by the qualified buyer either! LOL

My point is I find policys make people complacent and allow for assumptions and take away from the customer experience especially in a smaller shops. I find the power of perception and talk work a lot better in gauging a tire kicker from a uneducated interested party who is looking for a new hobby and in doing that a clerk can make his decision on who handles firearms.

Just a difference of opinion is all.

LOL... if every Tom ####, Harry gets to fondle the 1911 it will get a lot more "rack time" and fingerprints ... :)

I think you have a case about that clerk... but if he had said "I'm sorry sir, we are not allowed to let people handle firearms until we see thier rpal" and answered any other questions you had would you feel differently?.... I don't think it's a case of policy causing the clerk in your case to give you bad service.... The clerk is likely just and a-hole.....
 
No It wouldn't because in past I hadn't ever had a problem with handling a firearm without one at other stores and when I had some time to kill that day at work I specifically asked my partner to drive me their so I could check out their selection, prices etc. I didn't even think about having my card on me tell he asked.
 
A policy the almost the eliminates the chance of a grab and run = ignorant

As I stated earlier I don't see what's wrong with using your communication and foresight to tell you who's going to run. This has nothing to do with being carded I don't understand why looking at a card for a brief second gives you the security to think they still wont run with the gun

A policy the reduces and nearly eliminates the number of people handling guns who are not even legally allowed or even intend to purchase them = ignorant
"]"Legally allowed" how so I held my brother in laws pistol and even shot it at the range without any legal documents but was under his supervision. There aren't any laws about this so quit making them up, I hope at all times you supervise all you customers when they handle firearms. How do you know I am not interested in receiving my my Rpal and aren't looking for more information etc. Oh yeah that's right those communication skills again.
If you think the 5 -10 seconds it takes to show a card is ignorant how were you able to to make it through the PAL application form with multiple pages of the most intrusive questions second only to police interrogation.
For the 5-10 seconds to ask me if I have my rpal and what level of shooting experience I have or if I'm looking to get into the sport, but you being ignorant would just rather blow me off with your blanket assumptions.
If been asked to see a card that proves you can legally own what you want to handle is so offensive you will not buy from a store (that does this just to protect themselves), then I'm surprised that you made it through your PAL form without getting mad and refusing to send it in out of protest.
You cant just define anything you don't like or understand as ignorant. A fudd attitude would be one that would be against all guns that are not over 30" and have a wood stock.
I consider a fudd anyone,especially a store that has a blanket policy about handling their firearms instead of using their personal experience and communication skills to see how interested I am in firearms and what brought me in today.

If it is just a problem, just tell the clerk what your situation is that you are waiting on your PAL. I'm not sure about all stores, but we would fine with that. It is funny that someone mentioned the type that would come in and link every gun to what they use in call of duty, this happens almost daily.

I would suggest if you read further back where you would have noticed that everyone in this thread gave personal experiences when they were practically cast aside like they had a disease because they didn't hold an PAL/rpal on their possession at that time. Me having me Rpal but not on me at the time was completely blown off. But yet in every industry but the gun one some retailers have a holyier than now attitude because the lack of competition and supply. I suggest you work better on those communication skills and maybe you would increase your client base as well as bring new shooters into the sport

People like you are the reason I am glad I gave up on management in retail. You are a minority of the people that come through the door and and with your "me first" additude by the time your type actually buys something the clerks are thinking "was it really worth the effort for this sale?" Let me expand abit on what I think the the dealer was trying to get at.

You go through a complete back ground check, providing very personal details about your private life.

You give the contact info of 2 or 3 people you have known for 3 years so the CFO can phone them and ask if you are a dangerous person.

You are required to have your spouce, ex spouse, girlfriend or ex girlfriend go through the same process.

You wait 2-3 months to have the goverment go over your records to decide if you can be trusted to own guns.

When you purchase a restricted, you wait between 1-3 days for the goverment to again decide if you should own a restricted firearm.

You must provide proof that you are actually a member (in most provinces), because the CFO does not trust your word that you are a member.

You ask the goverment for permission to move your firearm from point A to point B and this can take a few mins to a few days to get.

You take the firearm home (with the goverments permission) and double lock it because the goverment says so.

Yet what pisses you off the most is when a store asks you to take a few seconds to simpally show the card so that they know you actually have some intent to buy and can buy. If you are ignored or brushed off that is a completly different issue, no one would defend a store that would do that.

When a store has a policy, lets remember that they come up with a policy to cover themselves and limit risk. When people such as yourself ##### and complain about this it realy does not matter because as much as you think you know about how a gun store operates by the 20 mins you spend in one a month, I think that the guys who spend 4 weeks a month running the show would know a bit more then you or I how things need to be run. Having worked behind a busy gun counter before, I belive I can speak for most gun stores out there. If you bring your aditude of self entitlement into a store you can take it out through the same door fast.

You seem to be so angry over a policy that most on here can understand and support, I think that if you are so easily upset, I think private buisness of all types are better off without you.

Folks, This Thread Today Has Been Brought To You By The Letters "D" and "Q". Short For Drama Queen. Because When The World Runs Short On Real Issues To Make You Angry, You Just Have Create One.
 
I would suggest if you read further back where you would have noticed that everyone in this thread gave personal experiences when they were practically cast aside like they had a disease because they didn't hold an PAL/rpal on their possession at that time. Me having me Rpal but not on me at the time was completely blown off. But yet in every industry but the gun one some retailers have a holyier than now attitude because the lack of competition and supply. I suggest you work better on those communication skills and maybe you would increase your client base as well as bring new shooters into the sport

So, how about you go to a car dealership and say "I don't have my drivers license, but I'd like to take this Mercedes for a test drive", and see how the salesperson reacts.
 
A policy the reduces and nearly eliminates the number of people handling guns who are not even legally allowed or even intend to purchase them = ignorant
"]"Legally allowed" how so I held my brother in laws pistol and even shot it at the range without any legal documents but was under his supervision. There aren't any laws about this so quit making them up...

You seem pretty angry and I think it may be affecting your reading comprehension skills. You might want to re-read the above and see if what you said makes sense.

Pretty much everyone here has been on the receiving end of a retail douche who judges and discounts you because you look young, poor, whatever. I've had it happen to me at restaurants, car dealerships, you name it and it always pissed me off. As many have said, there is no excuse for poor customer service but IMO the policy of showing your card is understandable.
 
I'm sorry you had to give up your management job at Walmart because you have difficulty working with the public but I will sum up my point for you it's a stupid policy for these points:

1: Not all stores use this policy leading to the surprise of a customer when they come to their store.
2: Neither Frontier or the company I had dealings with even post it on their site giving joe public any clue that it would be an issue when they arrive at their store.

3: Dealerships will allow you to sit in any car of the showroom without a driver License the only exclusion would being a low production high value car and that has nothing to do with you owning a license and is all about money. Also any dealership would be happy to take you on a test drive with them driving if you didn't have a license if they knew you were interested in purchasing.

Also I don't understand how people come to the assumption that holding a gun equates to me taking a car out on the road for a test those references are truly apples and oranges

And Finally having a stupid card doesn't give me any more intent to buy then the next guy without one all it says is: I can buy now vs I am interested in buying but am looking for some guidance etc on firearms.

The policy basically states; I am to lazy of a sales person/company to take the time to show this interested party in X Y Z because they don't have a Rpal to show me and that must mean they aren't truly interested. And or the company thinks its employees are to stupid to use clear and sound judgement or ability to separate who should and shouldn't be holding firearms. Which is what I would expect from a larger chain and not from a local shop.

Furthermore it's my opinion
 
Also any dealership would be happy to take you on a test drive with them driving if you didn't have a license if they knew you were interested in purchasing.

My ears are still hurting from Bull s**t alarm that started going off after I read this. I would pay good money to see you go into a dealership and tell them you have no DL and ask for them to take you for a test drive with the sales person driving. Bring a camera with you and post it on here after you are laughed out of the dealership. Make sure to tell the sales person how easily your feelings are hurt before hand, and if they are unable to do everything on your list of expectations that you will accuse them of been lazy and ignorant. Anyone else want to throw in a few bucks to see this happen?
 
I left my RPAL in my wallet upstairs, went downsairs to my gun safe, unlocked it and touched my restricted........

I feel so dirty!!!!!!!!!!!! :stirthepot2:

Imagine how it would feel with a prohib!:eek: The problem is, once you go prohib black, you never go back. On a related note: AK47s aren't any bigger than your average AR15, they just look that way in pictures.;)
 
Recently went into a local gun store and asked to hold one of the handguns in there so I could get a feeling of the gun but they said that I can't touch one until I have my restricted license.

Is this the same everywhere or is this just a store policy?

I once saw a guy handle a restricted firearm without his RPAL, and he spontaneously combusted right at the gun counter! All that was left was a smoldering heap of crap with a pistol right on top of it...and then the Twilight Zone soundtrack started!!! Maybe that's why you're not allowed at some stores...

:sucks:

TWK
 
store policy. very stupid. i was at a store a few months ago and they let me look, but not touch a prohib pocket browning. stupid #### like that would make me spend my money elsewhere.
 
Store Policy?

I'm in Texas as I follow this thread but I spend six months of the year in Ontario and of course buy my firearms there.

By no means do I claim that the gun business is run to my taste here but there is a glaring difference between the retail attitudes. Here, I can go to any one of two dozen well-stocked gun stores and possibly five of them in a half hour. They know full well that they have competition just a few blocks away.

The same is true of liquor stores in that they compete. The shopping experience is very different there too. My worst ever customer experience was with an Ontario gun store. As we have relatively few of them, some act as if they are doing you a favour by selling to you at all. Technically, some are in the dark ages too. I had one store owner that I had $2000.00 in deposits with tell me not to email him as he was too busy for emails. He did supply one gun but I cancelled the second order and he will never see another one.

Part of the problem comes from the level of retail sales compensation paid to employees. They have the same problem here in the US. Some of the nonsense I have heard delivered from behind the sales counter made me want to scream in protest.

Another major factor is the whole climate of gun ownership in Canada. One fact that can't be missed is that gun owners are considers suspect and are not to be trusted. Just as one example, it infuriates me to think I would have to get permission to take one of my firearms to a gunsmith for service. But that's a whole different thread right?
 
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