Questar's iTrader rating has 100% positive feedback...how is the CGN community supposed to know that a sponsor doesn't always provide the product they say they do unless we luckily trip over posts like these? That's a real sh!tty barrel that I wouldn't want to buy and if it was described to be in "as new" or better condition, I'd be irate!
Check out my "NEW" LMT!
- Thread starter blaxsun
- Start date
- Status
VanIsler
Regular
Well if a complaint isn't received there will be no investigation. I will be e-mailing the state department, the consulate general and the POTUS today asking for a closer look at their sales. This is unacceptable.
Mr. Spectacular
CGN Ultra frequent flyer
- Location
- Calgary
Mr. Spectacular
CGN Ultra frequent flyer
- Location
- Calgary
Good grief, you have to be retarded.
VanIsler
Regular
Yeah, that's a f**king GENIUS idea.
I'd be sad to see the Questar import loophole closed but if they are ripping off customers they deserve to burn.
VanIsler
Regular
It's more retarded to support fraud artists...
Mr. Spectacular
CGN Ultra frequent flyer
- Location
- Calgary
You have ZERO idea of what you're talking about, so shut your stupid trap. For real.
You should be banned and tried for treason for even alleging that you're going to attempt to make it harder for us to buy things here.
Rat bastard.
VanIsler
Regular
You have ZERO idea of what you're talking about, so shut your stupid trap. For real.
You should be banned and tried for treason for even alleging that you're going to attempt to make it harder for us to buy things here.
Rat bastard.
And you should be #####slapped for defending thieves. Get a life.
Mr. Spectacular
CGN Ultra frequent flyer
- Location
- Calgary
The guy was sold a crap barrel and Questar gave him his options.
What the #### is wrong with you?
You and your stupid ####ing ideas are the enemy I fight on a daily basis. "I'm going to call the state department!" No, you're going to shut your ####ing whore mouth before you start ruining things for OTHER PEOPLE.
Unintended consequences, dumbass. You fail.
I'll tell you what, it's Blaxsun's problem and we'll let him address it the best we he knows how to WITHOUT you making your stupid, childish threats of running off to tell Barack Obama about a CIVIL matter in A DIFFERENT COUNTRY.
Good grief some of you people are retarded.
VanIsler
Regular
Questar told him to pound sand. They had a chance to make things right.
- Location
- Vancouver
keep this sh!t up and you will probably get banned, your point is valid but you should ease up on the language man....are you recently off caffeine or something???
- Location
- Niagara Region, Ontario. For now
Thanks for getting this thread locked!
Now nobody will know about this thread, and the issues with Questar.
Way to go!
blaxsun
CGN Ultra frequent flyer
So after contemplating this all afternoon, these are my options...
1. Return the barrel to Questar for warranty with LMT. There are a few problems with this. For starters, I don't think they like me anymore - and since they genuinely don't feel bad about any of this - I can't really imagine they'd want to resolve this expeditiously for me at this point. Their 4-12 week estimate is also probably "best" case scenario (I'm thinking snow). There's also the issue of the barrel itself: this was apparently part of a limited run of 50 barrels, so the chances of finding a replacement are slim. So if they end up refurbishing it, and this was the condition it arrived in... what will it look like when I get it back?
2. Dispute the credit card charges. I've only had to do this maybe once, twice in my life - but this is certainly an instance where it warrants a third occasion. And I'm fairly certain I'm patient and persistent enough to prevail...
3. Wait for this thread to take on epic proportions and see if Questar responds publicly or offers an alternative (hint: while I don't expect Questar to lose money to keep me happy, providing me with a discount or the barrel at cost isn't an unreasonable option, either).
4. Shoot the crap out of it. Accuracy be damned! And every time I'm out shooting and people ask to check out my "cool LMT", I can point out the truly awesome barrel that Questar provided me! They say there's no such thing as bad press, and word-of-mouth is always the best advertising!
I'm leaning towards a combination of #3 and #4 at the moment, mainly because I had to initiate the call to Questar (even though in reality, they should've gotten in-touch with me after I indicated there was indeed a problem). And if they were genuinely interested in resolving this, they'd have figured out that it wouldn't have taken very much to make me happy... little things like "we're sorry about this", "don't worry - we'll take care of everything" and "we do appreciate your valued business".
1. Return the barrel to Questar for warranty with LMT. There are a few problems with this. For starters, I don't think they like me anymore - and since they genuinely don't feel bad about any of this - I can't really imagine they'd want to resolve this expeditiously for me at this point. Their 4-12 week estimate is also probably "best" case scenario (I'm thinking snow). There's also the issue of the barrel itself: this was apparently part of a limited run of 50 barrels, so the chances of finding a replacement are slim. So if they end up refurbishing it, and this was the condition it arrived in... what will it look like when I get it back?
2. Dispute the credit card charges. I've only had to do this maybe once, twice in my life - but this is certainly an instance where it warrants a third occasion. And I'm fairly certain I'm patient and persistent enough to prevail...
3. Wait for this thread to take on epic proportions and see if Questar responds publicly or offers an alternative (hint: while I don't expect Questar to lose money to keep me happy, providing me with a discount or the barrel at cost isn't an unreasonable option, either).
4. Shoot the crap out of it. Accuracy be damned! And every time I'm out shooting and people ask to check out my "cool LMT", I can point out the truly awesome barrel that Questar provided me! They say there's no such thing as bad press, and word-of-mouth is always the best advertising!
I'm leaning towards a combination of #3 and #4 at the moment, mainly because I had to initiate the call to Questar (even though in reality, they should've gotten in-touch with me after I indicated there was indeed a problem). And if they were genuinely interested in resolving this, they'd have figured out that it wouldn't have taken very much to make me happy... little things like "we're sorry about this", "don't worry - we'll take care of everything" and "we do appreciate your valued business".
- Location
- Niagara Region, Ontario. For now
I already asked where the Trader Rating feedback was.
Looks like Blaxsun doesn't want the retaliatory feedback Questar will likely give him.
Once again the Trader Rating system is an epic failure.
And...............
ThrowBack
CGN frequent flyer
- Location
- Turner Valley, Alberta
Van Islander, I agree with Mr Spectacular. Running to the DOS is a bad idea. Potentially throwing all of the other U.S export/importing dealers under the bus and causing a big issue is not the way to deal with this bad sale. I sympathize for Blaxsun, he got ripped off hard, and should be refunded or sent a better quality product by Questar. Turning this into an international incident over a domestic sales dispute will not help our cause. This needs to be dealt with between Blaxsun and Questar. This does not need to involve the U.S authorities. Besides, how do you know that Questar is abusing any "loophole"? The good folks at the U.S State Department are not stupid. They know exactly what they're doing and what they're issuing export permits for. What if Questar is indeed on the up and up with them? What if Questar follows all U.S export practices exactly according to the letter of the law? You running to them is potentially making yourself look like an idiot and still ruining it for other U.S importers. From what I gather, dealers have to walk on glass as it with with the US DOS. Some tattler accusing a Canadian dealer of wrongdoings could cause a lot of problems for everyone.
All that being said, I refuse to give Questar another dime until they make good with Blaxsun. This needs to be resolved.
All that being said, I refuse to give Questar another dime until they make good with Blaxsun. This needs to be resolved.
- Location
- Debt free Alberta
Blaxsun was not told to pound sand. He was directed to deal with it under warranty directly through LMT. Reread the OP and you'll maybe have a better understanding of what is and is not going on.
Bad product gets out, its a fact of life. Blaxsun has an option via warranty and he and others also have the option of not shopping with Questar if he/you feel such service is unacceptable. Why people feel the need to involve big government over a simple goods transaction is beyond me. Solve your problems like an adult, and learn from your mistakes. On another note, the incessant belief that every vendor for every product MUST make it right at their expense regardless of policy and/or value of said item is ridiculous. I'm not saying such offers/policies are bad, just that they aren't a legal requirement and they shouldn't be demanded by ignorant customers who fail to read the fine print.
TDC
Mr. Spectacular
CGN Ultra frequent flyer
- Location
- Calgary
And what? They're just supposed to pull a new barrel out of their ass and hand it over?
Do you know that it's a Presidential election in the US this year? Do you know how short in supply most AR manufacturers down there are right now?
They told him that he could exchange it. It sucks, but it is what it is. I'm not defending Questar here, but it's hard enough to get things out of the US as it is, and we don't need a stupid blabber-mouth saying stupid things to any 3 letter US agency.
- Status
