CSA Vz 58 Warranty Service Question

[DaveMachine]

For you guys that have had to send your CSAs back for warranty service, I'd like to know what the turnaround time was. I've had a rifle away for a while and I'm starting to get a bit impatient, just curious if it's out of the ordinary or not.

 

[upinsmokeweldinginc]

Depending whats wrong with it and how many guns are there before you. Mine was roughly 3 1/2 weeks including shipping which was probably a week of that time span. They were really good for me and I thought it was a reasonable turn around. Plus I'm pretty sure if I remember correctly that they only go to the range on Fridays, so if its fixed monday its waiting until the end of the week to get test fired and if everything is good shipped Monday or Tuesday. Now if its not fixed you roll into the same cycle.

 

[Redblack]

Mine was about 4 weeks from Calgary

 

[DaveMachine]

Okay, that gives me a bit of an idea as to what should be normal - this Friday will be ten weeks that my rifle has been away. I've been on the phone several times with the retailer since about the 5-6 week and I can't seem to get any information out of them.

 

[upinsmokeweldinginc]

call north sylva direct, don't deal with the store its useless

 

[Redblack]

call north sylva direct, don't deal with the store its useless

Yes, OP needs to call and talk to George.

 

[DaveMachine]

Dealing with George was simple and easy - waiting on a part from the manufacturer is what's causing the delay. Still disappointed it's taking so long but #### happens.

 

[CanadianBaconPancakes]

I got my warrenty issues started quick and in 2 days its ready to head out to them. Not sure why so many people say its hard to get hold of them....