CVA wolf in used condition bought new

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Blairito

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I just got home from shopping, i went to a hunting store first thing , looked at a cva wolf ml,decided to get it, then specifically asked for new in box, non display firearm.
he came out with another one, I wasn't paying attention, as I was sure there was nothing to see , its new. well I thought so
I got it home hours later, with the store closed and on holidays tomorrow.
the barrel has rust on it at the bore and theres a lot of scratches in the blueing, the breech plug is dirty with some sort of while carbon.
the hammer extension is bent,
bla bla I'm ranting, I'm just a tad upset and feel dooped.
It says no refund or exchange on firearms, Im afraid they are going to say that i must have used it.
do you guys feel they should replace it no matter what the policy is? i guess if theres no returns or exchanges how did they get a used gun.
 
I hope you already made the phone call so you have a time line started...
You take it back and just say "hey, your salesman must have had a brain fart. I bought a new rifle, specified that I didn't want the demo we were handling and when I opened the box at home, this is what I got. He put the wrong one in the box. I'd like the BRAND NEW ONE THAT I PAID FOR!"

Don't sweat it. Be polite and you'll get your iron. Feel free to whine about the inconvenience and time/fuel you burned so they could keep you as a customer. Mention a discount on supplies for your new iron would go a long way to securing your repeat business. Do this after you have your iron in hand of course.

Be positive.
 
went to sail this morning, called to confirm they received my message, they exchanged it no questions asked, very pleased with their service
 
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