Damn FA decoys

A

a j cave

CGN Ultra frequent flyer
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cold white north (AB)
I have 18 of the final approach decoys, they have the T style head attachment system. Each year I have to contact Bushnell, the now owners, for replacement connectors. The customer service is crap! I just epoxied the head on one of the sentry birds. This makes handling harder but at least it will work. There would be a reto fit a guy could use. Of the many dozen decoys we have, these are the only ones that cause a problem. Thanks for letting me rant! Even with these problems, ( quite small in the over all view ) we all should be greatful we can still hunt. Thanks Aj
 
I sent a holosight in for repair (after warranty) and after waiting a year and sending email after email and phone call after phone call. I received it back saying I never a approved the estimate. I would have been happy to approve it if I got it.....

No more bushnell for me, period!
 
I'll trade you your decoy issues with Bushnell for My shotgun issues with Browning. Grrrrrr
Not sure why companies drop the ball so bad in the customer service department
 
swinginberrys said:
I'll trade you your decoy issues with Bushnell for My shotgun issues with Browning. Grrrrrr
Not sure why companies drop the ball so bad in the customer service department
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Browning Canada is in QC, enough said?! Browning USA is a whole different story. If you have a buddy in the US use his address if you need parts or service.
 
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the spank said:
Browning Canada is in QC, enough said?! Browning USA is a whole different story. If you have a buddy in the US use his address if you need parts or service.
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Don't use Quebec as a scapegoat for bad service.I have had plenty of bad service in a few different provinces.Have to say though,so far the best service I have gotten is definitely from the Korth Group in Alberta.
Bushnell C.S. is garbage,I have has issues with them,friend of mine had his scope there for almost a year.I steer as far as I can from anything bushnell related now.
 
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I live about 5 mins away from Bushnells Canadian office. Their customer service has always been nothing short of fantastic for me and other people I know. i guess if you're local and you walk into their warranty repair department, they roll out the red carpet. A buddy of mine walked in there with a discontinued Simmons game cam he bought a couple years earlier. The cam was giving him issues. Because the cam discountinued, he ended up walking out with a newer Bushnell cam that was worth twice as much! I guess the key is to be local
 
It's too bad Bushnell feels that face to face is worth more then the other forms of contact. For me it has come down to a fix it yourself and buy Hard Core decoys from now on. Big foot and Flambeau have been good too.
 
The contents of this thread confirms what I have said on this site many times in the past and have been criticized for, and that is Bushnell products and especially there guarantee are not worth the box in which they came. I had one run in with Browning in Quebec and also found there customer service a complete joke.
 
mrgoat said:
The contents of this thread confirms what I have said on this site many times in the past and have been criticized for, and that is Bushnell products and especially there guarantee are not worth the box in which they came. I had one run in with Browning in Quebec and also found there customer service a complete joke.
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The folks at Browning Canada are just downright rude!! No ifs ands or buts about it!! I swear it's the same group of family that also runs Le Baron's head office in QC.
 
I bought two Brownings at once, my first and my last. I spent good money on a brand new shotgun and it's had more jams than a Smuckers factory. I understand there will be lemons in anything but how the company deals with the lemons determines who will see my money in future. I agree 100% about the Browning customer service being rude and of NO help at all.
(didn't mean to hijack the thread)
 
swinginberrys said:
I bought two Brownings at once, my first and my last. I spent good money on a brand new shotgun and it's had more jams than a Smuckers factory. I understand there will be lemons in anything but how the company deals with the lemons determines who will see my money in future. I agree 100% about the Browning customer service being rude and of NO help at all.
(didn't mean to hijack the thread)
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Just out of curiousity...what Browning did you buy? And I totally agree with your statement about how a company deals with a problem thats will decide whether I will be a repeat customer
 
swinginberrys said:
Browning gold light 10
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What kind of issues are you having SB? I had an original Steel/Wood Gold 10 if you recall from the time we hunted together in your hometown area and in 10 years never had a FTF, FTE or any hiccups. I put up to two flats of ammo through it a season and never an issue once? Now that I am out west and we are set up for Snows with a 400+ decoy spread I wish I had never sold it. It would be an awesome Snow gun!!
 
the spank said:
The folks at Browning Canada are just downright rude!! No ifs ands or buts about it!! I swear it's the same group of family that also runs Le Baron's head office in QC.
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Spank, I never thought of the Le Baron's folks running the browning service centre but you definitely have a good point. I met old Mrs. Le Baron many years ago when she was expanding the Toronto stores. She was a tough no nonsense women. I think she kept her husband around for breeding purposes and as her personal assistant.

The Browning I had issues with was a M-12 20ga grade V, beautiful gun, light weight and pointed and handled naturally. It was without doubt the nicest single shot gun I have every had, despite the fact it held 3 shells. It would fire the first round eject the empty and then jam up the second round. At times it would dump the second round out on the ground. I had bought the gun used off an old fella who just looked at it and had never fired it. At times it worked okay, but usually not. I tried many brands of ammo to no avail. I finally sent it back to Browning in Montreal with a detailed letter of the issues. The gun was gone for over six months without a word. Then it arrived one day by UPS out of the blue with a note saying there was nothing wrong with the gun, but as a good will jester there would be no charge for examining the gun. I felt so honoured by this good will jester....! Well they had done something to it as worked okay for a couple pheasant hunts but it was stiff to pump, not smooth like M-12's are known to be, it then went back to it's old habits. It sat in the vault for many years. Then I took her up to Epps and turned it into a new M-70 Alaskan, as I wasn't wasting anymore time dicking around with Browning.
 
Glad to hear I'm not alone.
I bought the ten brand new, figured I'd drop decent coin on a solid shotgun with a reputable name behind it so I wouldn't have any worries. Picked it up for spring snows in February (left for snows in March) wasn't exactly a great hunt (not sure what's more moody, the spring snow geese or the spring weather) needless to say I didn't get a chance to try the new ten out properly. Now I'm into fall Canada's before I can run it, start seeing issues with it not cycling properly right away (ejects the spent round and cyclest he new round in but not all the way) . I try every different ammo I can find but nothing helped. Finally track down the name of a Browning certified Smith somewhere around Coburg (sp?) I call and explain the situation. He directs me to Browning Quebec. Call her and she asks why I'm calling her I should be calling the guy I just spoke with. I call him back for more run around finger pointing and I give up. I call Sail where I originally bought the gun from) and they tell me I have a one year warranty with them and to bring it back. I take it back and they send it out (early October) I wait until mid November before my gun comes back. They said it was dirty.......pardon??? The like new shotgun that was cleaned before sending it back was just dirty??? The one with only a handful of boxes of shells through it. Low and behold we get an ass kicking of snow and I don't get to try it out. Come around to spring snows again and the weather's not cooperating (again little to no action for the gun) fall rolls around and I take the paperweight out after Canada's and surprise!!! It's still jamming. Send it off to a gun Smith and he does some piston work on it and says it's fixed. First round I put down the barrel and it jammed (the new round wasn't even lifted into positio) .....back to the gun shop and off to a third Smith. Just got it back tonight, I'll try it in the morning. All I received at this point for information was as soon as he cycled the action by hand he said it didn't feel right. That's the condensed version of the story
 
Sounds like a possible timing issue?

Now if the metal o-ring is not put on in the proper direction on the mag tube the action will not close completely causing what appears as a fail to feed issue. The Gold 10 is almost an identical version of the Winchester Super X1 albeit improved and it was designed by the same guy who designed the SX1. Is the lock sliding inside the bolt okay? If it feels gritty maybe give it a polish. I believe your Light 10 has a matt finished blued bolt? They do not cycle as smooth as the bare metal polished bolts. Also how strong is the bolt return spring in the stock? My gun was a full pound heavier than the light 10 and when you closed that bolt it slammed shut with authority. It would actually make the gun jump in your hand and you would not want to get your finger caught in the action!! It should be stiff to pull back and once you push the release button that bolt should shut with a hard slam!!
 
It looks like maybe an alignment issue or maybe a feeding issue. Wish I could post pictures from my cellphone. It's heading back to Browning...this is getting super old....
 
mrgoat said:
Spank, I never thought of the Le Baron's folks running the browning service centre but you definitely have a good point. I met old Mrs. Le Baron many years ago when she was expanding the Toronto stores. She was a tough no nonsense women. I think she kept her husband around for breeding purposes and as her personal assistant.

The Browning I had issues with was a M-12 20ga grade V, beautiful gun, light weight and pointed and handled naturally. It was without doubt the nicest single shot gun I have every had, despite the fact it held 3 shells. It would fire the first round eject the empty and then jam up the second round. At times it would dump the second round out on the ground. I had bought the gun used off an old fella who just looked at it and had never fired it. At times it worked okay, but usually not. I tried many brands of ammo to no avail. I finally sent it back to Browning in Montreal with a detailed letter of the issues. The gun was gone for over six months without a word. Then it arrived one day by UPS out of the blue with a note saying there was nothing wrong with the gun, but as a good will jester there would be no charge for examining the gun. I felt so honoured by this good will jester....! Well they had done something to it as worked okay for a couple pheasant hunts but it was stiff to pump, not smooth like M-12's are known to be, it then went back to it's old habits. It sat in the vault for many years. Then I took her up to Epps and turned it into a new M-70 Alaskan, as I wasn't wasting anymore time dicking around with Browning.
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That you had issues with a Model 12 right out of the box surprises me but I guess these things do happen? I had one of those Grade V's myself. I never did shoot it........I have the DU Winchester version now, for the second time. LOL I shoot it. 26' IC choked barrel. It's a nice little grouse getter.
 
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