When did you buy it?
I believe there is only 1 year warranty on the Case Feeders.
I would give them a call anyways... be polite, respectful and do your best to articulate the problem well. I can't see them not wanting to help you. Hell I seen posts of them replacing completely destroyed units for free.
Probably less than a month ago
I`m gonna try it today and if it gives me any grief I will speak with them but it seemed to be working pretty good yesterday



















































