Discontinued S&J 9" rail - initial impressions

Boomer74

Boomer74

CGN frequent flyer
Rating - 100%
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Probably @ work...
Edited...

brandnewdamagedrail11340314879.jpg


brandnewdamagedrail21340314879.jpg


:cool:

Mock-up

sjinstalled1340324508.jpg
 
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Did you try calling Simon to explain your issue? I'm sure if you explain to him he will make things right. At the very least, he could give you some store credit.
 
No ones contacted
The rail is being replaced with somthing different.
That's why the oP was offered this reail at $55 off the retail price.
But even with this very cheap price the OP was given. The item was not soposed to be used or damaged.
If you had even attempted to contact us once that would be have been nice.
Please return the product.
 
badboybeeson said:
No one's contacted (me). The rail is being replaced with somthing different.

That's why EVERYONE was offered this rail at $55 off the retail price.

But even with this very cheap price EVERYONE was offered, the item was not supposed to be used or damaged.

If you had even attempted to contact us once that would be have been nice.

Please return the product.
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PM'd.
 
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Boomer74 said:
PM'd.

Let's see where this goes... :yingyang:
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Please do not quote me when thats not want i said.

A full refund has been offered inc shipping.
Unlike others we do not want any defective product on the market.
please return for a full refund.
A pm was sent outlining this in detail.
bbb
 
Boomer74 said:
I edited minor grammar mistakes, and corrected the implication that I was the only one offered this deal.

You seem to want to take this to "the next level" ? I can feel the tension building already. I wasn't "pissed" or irate about this, but you act as if I was.

The purpose of this thread wasn't to try and get a response from BBB, it was just my personal opinion on my initial impressions of this rail (and purchase) from S&J...

* I still have to leave you feedback... I guess this will decide how I rate you as a seller.

:popCorn:
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Understand it from you point of view, but if you plan was to do a review of the product no problem, we welcome that.
But you first post stated that "i guess this is what passes for new"
We want only the best products to hit the market place, as yours is damaged and we do not have one to eachange we are offering you a full refund inc shipping back to us.
As stated in our pm,s to you, we do not want defective product on the market, we will leave that for other people.
How the product got damaged i have no idea, nor did we ask, we simpley don,t want to be one of those companies that puts out product that is not perfect.
And for the same reason we have changed how our orders are handled and how our products are shipped.
Unluckly for you, you reached us just days before we made our shipping changes, so the products was shipped late, but shipped out express at our cost, to get it to you as fast as possable.

Im at a loss as to if this is a review of our product as you say it is? or a defective product issue.
We try to do well by our customers, but we want to offer the best product we can, and the marks on the rail have been a big enought issue for you to take the time to do photos and post them on CGN so we feel we need to get the product back from you.
bbb
 
Bad form Boomer74. You're doing an excellent job of making yourself look bad. BBB has one of the best names on this board and he's trying to look after you.

You started this thread before contacting the seller. That's a massive no-no, especially considering he'd have looked after you instantly, and for free (shipping etc.).
 
greg11 said:
Bad form Boomer74. You're doing an excellent job of making yourself look bad. BBB has one of the best names on this board and he's trying to look after you.

You started this thread before contacting the seller. That's a massive no-no, especially considering he'd have looked after you instantly, and for free (shipping etc.).
Click to expand...

+1 BBB is bending over pretty far to make it right.

Yes it sucks when you get something damaged in shipping. Stuff happens all the time, it could have been the delivery company (at work I talk to our UPS driver all the time and it's brutal what can happen to packages there).

He offered a full refund plus shipping cost, so chalk it up to "Oh well, that sucks but I'm not out any money, just some time".


Or, you can paint it... If i had an AR15 and grind the heck out of that thing to make it exactly how I want, and then paint it up nice and Green :D
 
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