Encountered bad business practice from sponsored business here what to do?

[Light Infantry]

He is posting in the Victory Ridge Sports forum.

If he is not complaining about Victory Ridge then he has some explaining to do.

I suspect it was moved to this forum after a number of people posted. Or a whole bunch of us missed it, but I doubt it.

 

[Jon9021]

Not their first time mocking customers and people in general, just look back their Springfield 1903 disaster of a thread from back in March to see the true colours that run the shop.

https://www.canadiangunnutz.com/for...1903-unertl-rifle-30-06-reproduction.2507328/

Ooof, I remember that. They came across as seriously unprofessional and arrogant.

 

[scianna54]

Ooof, I remember that. They came across as seriously unprofessional and arrogant.

It is like arguing with your wife. Even if she is wrong, she will still insist that it is all your fault.

 

[rajczak_kashka]

Victory Ridge Sports it is...​

Those BASTARDS!

 

[Ungrateful]

Buy now pay later schemes like sezzle and klarna are going to be what ends our economy. There are people out there using it to finance a burrito on uber eats over 4 monthly payments and it’s completely unregulated.

 

[tiriaq]

He is posting in the Victory Ridge Sports forum.

If he is not complaining about Victory Ridge then he has some explaining to do.

The thread was in the General Firearms Discussion subforum.
After he identified the business, it was moved to the Business' subforum to increase the probability that they would respond..

 

[VictoryRidgeCS]

Ooof, I remember that. They came across as seriously unprofessional and arrogant.

What I remember was a bunch of people anonymously dog-piling on post, making false claims about the rifle, like it was "bubba'd" by a professional and respected gunsmith, that we had somehow misrepresented it as something it wasn't and then, here's the kicker, when called out on their false claims resorted to butt-hurt whining.

If it's unprofessional to call out BS then so be it, we are soooo unprofessional. As always it's the anonymous ones who love to make the most inflammatory claims. Almost like somebody used to living under a bridge?

 

[Jon9021]

What I remember was a bunch of people anonymously dog-piling on post, making false claims about the rifle, like it was "bubba'd" by a professional and respected gunsmith, that we had somehow misrepresented it as something it wasn't and then, here's the kicker, when called out on their false claims resorted to butt-hurt whining.

If it's unprofessional to call out BS then so be it, we are soooo unprofessional. As always it's the anonymous ones who love to make the most inflammatory claims. Almost like somebody used to living under a bridge?

Well, there you again…thanks for reminding us not to do business with your “company”…

 

[calvin_yung04]

Using sezzle for a muzzle brake? This whole thing is kinda hilarious

Different burden cost money my friend, no interest for 4 payments lessen my burden....but sorry if it's bothering you..lol...

 

[calvin_yung04]

H

Hi Calvin,

It hasn't even been 24 hours. We agreed yesterday evening that you would be refunded, and at that time informed you of the 5%. Going online to complain about not getting refunded at all is grossly different than complaining over the credit card processing fee.

You will receive your refund as already agreed upon in a timely manner, and as I said before as a show of good faith we will refund the 5% processing fee as well.

Making it seem like we were refusing to refund you at all is disingenuous.

Most of my refund almost instantly and won't take that long. But I'm not to argue here anymore, as long as you keep the 5% and I got my refund and won't be charge by Sezzle it'll be all good. I'm not here to make trouble.

 

[Tokay444]

I feel like starting this thread should cost more than $7.34.

 

[45C]

Where am I "mocking" this customer?

I don’t know , but yours first response saying you would refund the $7.25 made it sound like you were mocking him over such a trivial amount of.
Your business must not be doing that well if you can’t swallow a whopping $7.25??? Lol

 

[45C]

I feel like starting this thread should cost more than $7.34.

Why, it says a lot about a company who gives you the fuc around over $7.25 ??

 

[45C]

I am sorry you felt so aggrieved you needed to come on here and complain over $7.34

Well it seems you complained over it as well

 

[Vewdu]

$7.34 is a really, really small cost to pay to avoid aggravation. You didn't have what he wanted/ordered, you offered an alternative, if it's not what the customer wanted, that's it. Full refund be done with it. Now for $7.34, you have a thread coming to the eyes of people that won't forget it and will think about it next time they go to order something.

Pretty stupid choice.

 

[Bartok5]

Victory Ridge sounds pretty reasonable to me in this instance - the error in this case was on the part of the complaining customer. Making such a fuss over $7 is a bit much, but an aggrieved customer is an aggrieved customer I suppose, and must be dealt with if only to mitigate unwarranted damage to the business.

Certainly not something that I would have made a big deal to the point of "outing" a site sponsor over, that's for sure....

At the end of the day? Much ado about nothing IMHO.

 

[calvin_yung04]

I feel like starting this thread should cost more than $7.34.

My point is not the 5%, I'd already give it to him, my point is urge him to start the refund process so that Sezzle will not take a second payment from me

 

[calvin_yung04]

Victory Ridge sounds pretty reasonable to me in this instance - the error in this case was on the part of the complaining customer. Making such a fuss over $7 is a bit much, but an aggrieved customer is an aggrieved customer I suppose, and must be dealt with if only to mitigate unwarranted damage to the business.

Certainly not something that I would have made a big deal to the point of "outing" a site sponsor over, that's for sure....

I stated it one more time, I'm not about the $7. I'd already agreed to let him take it. I'm about urging him to start the refund process so that Sezzle will not charge me for the 2nd payment .

 

[45C]

Victory Ridge sounds pretty reasonable to me in this instance - the error in this case was on the part of the complaining customer. Making such a fuss over $7 is a bit much, but an aggrieved customer is an aggrieved customer I suppose, and must be dealt with if only to mitigate unwarranted damage to the business.

Certainly not something that I would have made a big deal to the point of "outing" a site sponsor over, that's for sure....

It’s not the amount that matters but more so how it’s dealt with.
If it $700 , would that make a difference?

 

[45C]

I stated it one more time, I'm not about the $7. I'd already agreed to let him take it. I'm about urging him to start the refund process so that Sezzle will not charge me for the 2nd payment .

Yes, understood.
But it is about the $7 , principle man
If they need to fuc you around over $7 imagine what they would do for $700 .. lol