Encountered bad business practice from sponsored business here what to do?

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rajec said:
VRS is cheap cheap store. Purchased $400 barrel and asked the sales guy to throw in crush washer in a case my compensator orientation would not be proper. Crush washer was $3.99. He would not budge and throw it in. Just declined without even moving eyebrow. COST IS NOT AN ISSUE I reasoned with him. The principle is. He would not care. STINKY CHEAPNESS IS COMING OUT OF THAT STORE. Anyway the barrel came in really late. And was slightly RUSTY. Probably sitting on shelf long time and no one bothered to look at it before shipping. Took me 1 hr. with 0000 steel wool and light gun oil to clean it up. My experience.
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Are you Indian?
 
Gordlat said:
B itch b itch b itch whole f u c k its 7$ and your doing a payment plan for a item under 200$ get over it
Most credit card companies charge a fee
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People, please read the thread and understand what happened before making such posts. Allow me to help you.


- Buyer placed order for item online

- Online store showed as in stock and processed order

- Item was not in stock as there was an error

- VR offered to substitute another item

- Buyer declined and wanted refund

- VR expected customer to pay a 5% fee despite this being VR’s fault due to an inventory error



It’s 100% irrelevant how he paid or the dollar amount.
 
canadian hunter312 said:
People, please read the thread and understand what happened before making such posts. Allow me to help you.


- Buyer placed order for item online

- Online store showed as in stock and processed order

- Item was not in stock as there was an error

- VR offered to substitute another item

- Buyer declined and wanted refund

- VR expected customer to pay a 5% fee despite this being VR’s fault due to an inventory error



It’s 100% irrelevant how he paid or the dollar amount.
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Except it seems OP ordered the wrong part for whatever reason thinking they were going to get the one they wanted which was out of stock. This would explain the need for the 5% fee as it would be the customers fault.

At least this is how I understand this part:
VictoryRidgeCS said:
As we explained to you on the phone, the part you asked for on the phone was not the part you ended up ordering online. When we identified the mistake, we offered you an alternative muzzle brake, the Rock Solid vs the Defiant brake which is only 5mm longer for no extra charge.
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LeoSky said:
Except it seems OP ordered the wrong part for whatever reason thinking they were going to get the one they wanted which was out of stock. This would explain the need for the 5% fee as it would be the customers fault.

At least this is how I understand this part:
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you don't understand,
read the entire thread again, and again until you do.
 
LeoSky said:
Except it seems OP ordered the wrong part for whatever reason thinking they were going to get the one they wanted which was out of stock. This would explain the need for the 5% fee as it would be the customers fault.

At least this is how I understand this part:
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I want to end this but.............. I had ordered the correct part. And it's my final reply. Thanks for all that help.

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