FAIR Iside reviews?

Yikes, that’s not reassuring. Especially considering that he said he could order whatever and kind of brushed off any concerns about the model I wanted not being in his catalog
 
I know four different shooter who own the Iside and every one of them loves them, some have an extra set of barrel is rofke calibers .
My Iside Vintage is a great gun as well.
Cat
 
I was seriously thinking of ordering an Iside from him since he seems to be the only game in town but now I am concerned I won't get what I want. And that would be with no customization. Are there any options besides him?
 
stubblejumper said:
We were provided with order sheets for our shotguns., when we ordered them, as well as the build sheets that came with the finished shotguns, so there was no debate as to whether we received what we ordered. Even the dealer acknowledged the differences. We asked for the correct shotguns to be delivered, or have our deposits refunded, but the dealer refused to consider either option. The only options that he would consider, was that we pay the remaining 50%, and take the shotguns, or walk away, and he keeps the 50% deposit.
Click to expand...

Small Claims Court in Alberta can render judgements of up to $25,000. Simply filing a claim will force the “defendant” to take a day off to attend the hearing. Additionally, depending on which city the case is filed in, the defendant may need to travel to that city, with all the associated costs. Furthermore, the summons to appear specifies that all parties MUST send representatives who have decision-making authority for their side. This may mean having to send the proprietor, if nobody else can be trusted with this level of authority.

I could go on about all the negative implications to the miscreant vendor, but suffice to say one or two of these lawsuits will engender much better customer service from those who have experienced them. The Justices at these hearings know that the general public are not lawyers and they bend over backwards to make sure you know your rights at the hearing.

My first experience with Small Claims Court came when an insurance company made my aging mother a $3,333.00 “final offer” for her written off vintage Cadillac. One afternoon in the SCC and I got her $12,500.00.

With a written order sheet AND a hard copy build sheet, the vendor wouldn’t have a leg to stand on. BTW, your judgement can include legal costs, if you include them in your statement of claim.

Personally, I didn’t have a problem with the vendor in this thread. Roughly 10 years ago, I ordered a FAIR U/O trap gun for my daughter. There were no issues with the gun or delivery. The use of the SCC should, however, be the inevitable result of any bespoke order that is not as contracted. And make no mistake, a custom order with a deposit is a contract. Just because we are firearms owners doesn’t mean we lose our consumer protection rights, even if poor customer service is becoming more common in the industry.

ETA: Looked up the current details. The SCC in AB will now hear claims of up to $50,000.00. The filing fee for claims of up to $7,500.00 is $100.00; for amounts over $7,500 up to $50,000.00, the filing fee is $200.00.
 
Last edited:
straightshooter said:
Small Claims Court in Alberta can render judgements of up to $25,000. Simply filing a claim will force the “defendant” to take a day off to attend the hearing. Additionally, depending on which city the case is filed in, the defendant may need to travel to that city, with all the associated costs. Furthermore, the summons to appear specifies that all parties MUST send representatives who have decision-making authority for their side. This may mean having to send the proprietor, if nobody else can be trusted with this level of authority.

I could go on about all the negative implications to the miscreant vendor, but suffice to say one or two of these lawsuits will engender much better customer service from those who have experienced them. The Justices at these hearings know that the general public are not lawyers and they bend over backwards to make sure you know your rights at the hearing.

My first experience with Small Claims Court came when an insurance company made my aging mother a $3,333.00 “final offer” for her written off vintage Cadillac. One afternoon in the SCC and I got her $12,500.00.

With a written order sheet AND a hard copy build sheet, the vendor wouldn’t have a leg to stand on. BTW, your judgement can include legal costs, if you include them in your statement of claim.

Personally, I didn’t have a problem with the vendor in this thread. Roughly 10 years ago, I ordered a FAIR U/O trap gun for my daughter. There were no issues with the gun or delivery. The use of the SCC should, however, be the inevitable result of any bespoke order that is not as contracted. And make no mistake, a custom order with a deposit is a contract. Just because we are firearms owners doesn’t mean we lose our consumer protection rights, even if poor customer service is becoming more common in the industry.

ETA: Looked up the current details. The SCC in AB will now hear claims of up to $50,000.00. The filing fee for claims of up to $7,500.00 is $100.00; for amounts over $7,500 up to $50,000.00, the filing fee is $200.00.
Click to expand...

At the time, we were working a lot of hours, so time off was hard to get, and would have cost me vacation to attend court, and neither of us were familiar with the details of taking a case to SCC. It just didn't seem worth it at the time, for either myself or my friend.
 
You make it sound simple to file a claim and maybe it is but I've dealt with the court system before on other matters and it was a huge hassle that I don't care to go through again. I've met people that were so angry at him that it's a wonder that no one has taken him to court if it's that easy. Myself and other unhappy customers have talked to a lot of people about the problems of ordering from him and it's probably cost him quite a few sales over the years so what goes around comes around!
 
You must log in or register to reply here.
Back
Top Bottom