The good outweigh the bad for sure. One former member badly misrepresented a knife I purchased - a Zero Tolerance 350 - and then claimed extreme hardship made him do it and prevented him from making good on the deal. I.e. could not return money even if I shipped back on my dime. Posted in the edged forum 'who can help restore this knife?' and immediately a member jumped in and offered to reprofile it for me. Cost was price of prepaid return envelope. Thanks M###, you are a class act.