FOC creditcard fraud?

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I messaged them yesterday inquiring about a shotgun and this was their response to my query. I’d still be very leery of buying I found it elsewhere for cheaper so that’s where I’m going for it anyway.

Dec 1, 2022, 15:41 EST

Hi there I was looking at one of the Canuck Defender 12 gauges online. However I recently was made aware you guys may have had a data breach and don’t want to get involved with any of that. Any chance you could let me know if the issue has been resolved or not. I’d like to get it ordered before Christmas if I could. Any info you could give would be helpful. Thanks
Scott

Alf (FOC Inc)
Dec 1, 2022, 17:03 EST

Hi Scott,

Yes, the issue has been resolved. It appears our credit card module at the time had some malware on it, but we've switched to a third party credit card capture system provided by Moneris now.
 
Farris Bueller said:
I messaged them yesterday inquiring about a shotgun and this was their response to my query. I’d still be very leery of buying I found it elsewhere for cheaper so that’s where I’m going for it anyway.

Dec 1, 2022, 15:41 EST

Hi there I was looking at one of the Canuck Defender 12 gauges online. However I recently was made aware you guys may have had a data breach and don’t want to get involved with any of that. Any chance you could let me know if the issue has been resolved or not. I’d like to get it ordered before Christmas if I could. Any info you could give would be helpful. Thanks
Scott

Alf (FOC Inc)
Dec 1, 2022, 17:03 EST

Hi Scott,

Yes, the issue has been resolved. It appears our credit card module at the time had some malware on it, but we've switched to a third party credit card capture system provided by Moneris now.
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Ok - so with this in mind, why are people still saying it is still going on then???
 
Holy cr@p. I purchased from FOC in August and had my card compromised in September. The card was newish and not used very often so I was trying to figure out where someone could have gotten hold of both my card info, and my name and cell #. I had assumed my card info had been lifted in a retail location. Like someone else upthread, the scammers accessed phone banking, transferred thousands onto my credit card and then ran the card for multiple large purchases. I saw it immediately and called the bank (who were terrible btw) and they cancelled the card. In the meantime, the bank for some reason allowed those fraudulent transactions to settle (at least that’s what they are telling me). I have some knowledge of CC back end fulfilment and merchant accounts, so I have no idea why the bank would not just chargeback these obvious fraudulent transactions. It has been over two months and the bank is slow rolling and my fear is that they will not reimburse me because I ‘shared’ a one time password when the scammers called. Like the earlier poster, they called me already in possession of my personal info, sent the one time password email which I could see came from the bank, and I gave them the one time password, exactly as always happens when the bank calls. Of course, they were calling me and the bank same time and pretending to be me. Pretty smart.

I’m so disgusted with FOC. There’s no reason or excuse to have a flaky, vulnerable e-commerce backend and there are multiple vendors that allow sellers to completely outsource processing to a trusted PCI compliant vendor, like Moneris. On top of that, they apparently knew of the breach for some considerable time before that statement they issued, which I only happened to stumble across here. They still haven’t directly notified me that my data was compromised and for that reason, they are negligent and culpable. Agree with others here that FOC should be booted as a sponsor and, frankly, should be out of business.
 
While CNG is a large community, we should do a PSA and leave a poor review outlining our displeasure with FOC. We should make our voice heard via reviews on google. They handled this very poorly and have remained silent on the matter far too long. A good retailer would at least have been more transparent about it and even offer compensation for those affected (i.e. credit monitoring services).

FOC google link

How to leave a review screenshot
 
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I've seen this thread for the last month , I haven't read thru all 29 pages yet I do admit that.....

Has FOC ever responded to these insane allegations?
 
FYI, due to scam I am now up to 1k cc charges that were reversed, 9k taken from Bank, and 2400$ in loans taken out in my name. Bank claiming they won't cover it.
 
Breensy said:
FYI, due to scam I am now up to 1k cc charges that were reversed, 9k taken from Bank, and 2400$ in loans taken out in my name. Bank claiming they won't cover it.
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That sucks. Sorry to hear it. Did they say why they won’t cover it? And which bank, if you don’t mind sharing?
 
Breensy said:
FYI, due to scam I am now up to 1k cc charges that were reversed, 9k taken from Bank, and 2400$ in loans taken out in my name. Bank claiming they won't cover it.
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Do you have property, tenant, or condo insurance ? Many insurance policies come with identity theft protections.
 
i made a purchase at FOC at the end of july, by early september someone had used my card for a minor charge(50) and i didnt realize it, then a few weeks later tried to spend 2200 in one go and it declined. The charges were made in manitoba... i dont really use my card often so this is definetely very suspicious
 
Breensy said:
I suggest everyone calls their bank and phone carriers to add a verbal password to your accounts. Also change your 2fa method on as many things as possible to something other than your cell phone...

After having my credit card compromised with Apple charges after shopping at FOC, I was targeted with something called a sim swap scam.

If you have never heard of it like me at the time, I suggest you watch a YouTube video on it.

It has been an absolute nightmare dealing with it and I really hope others can learn from my experience and protect themselves.
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I wrote a blog on this after it happened to a few clients (unrelated to our work). Way bigger problem than most people know.
There are a lot of good (and free) 2FA apps out there. (Google Authenticator and Microsoft Authenticator to name two)
 
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