FX9 preorders gone bad at Wolverine supplies

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parkervh said:
It is a piss off I think they didn't expect them to be so massively popular and feel they left money on the table. if the preorder was 995 or 1095 they would have sold just as many but they underpriced them. better to take the hit and break even than to ruffle the feathers of the very small black gun market in canada.
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If thats the case, and who really knows what the real reason is, is that they should honor the price at what they said. Anyone who pre ordered should get it at the original price.
 
Mr Wolverine said:
I can assure you we do not need the payments from pre- orders to finance our business. I regard that as a very precarious practice, we are always in a position to repay in cash, all prepayments if the deal didn't work out, for example the law could always change before we delivered to the end user.

Right now we have committed orders to manufactures for several thousand firearms, in some cases we have already paid for these firearms, this is our risk, one of the cost of doing buissness, one of several reasons why we need to have a margin to cover cost. Here at Wolverine we have always tried to operate as transparently as possible and keep our customers informed. We also work in a very competive cut throat market with minimium margins so understandable we can not always lay all our cards on the table if we are to survive. If at any times a customer has concerns call us, ask for my self, or my son Matt, (I am technically retired!) and Matt is running Wolverine, and we will attempt to explain the situation to your satisfaction.
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Honestly I wasn't directing my comment at you John, I am simple not a fan of the whole pre-order thing. It doesn't seem to matter what company is running it, things never goes as planned and people wind up disappointed. What is the reasoning behind it? Like I said in my original comment, most people don't put down deposits on items that aren't there. I used to sell auto part and had customers order items in that were several thousands of dollars and never asked for them to put a deposit down. I just don't understand how it benefits anyone, because it never seems to work out well for both parties. I am sure you guys don't want to deal with all the hassle either. I am sure that there are retailers like yourself who don't use the proceeds to fund orders, but there are also some that I am positive do.
 
bigdyno said:
I got burned on the TS Orange preorder, I don't find Wolverine to have acted in a way that was unacceptable. I realize that there is only so much they can do once it gets to a certain point, but that whole year plus wait left a particularly foul taste in my mouth and I won't be repeating that again.

I think Wolverine is as upfront as they can be with the information they have, I don't think they have anything to gain by acting otherwise. It's unfortunate to see that another group is experiencing problems with a new product, but all the more reason I won't be preordering anything anytime soon.
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Without a firm delivery date and price from the distributor there is not much a reseller can do but refund deposits..
 
Wolverine thanks for fighting for our "gun rights" and dealing with people who still insist on pre ordering firearms after threads like the great type 81 and so on. I read them, laugh, then wait for the next pre order.
 
If I order at $X, I expect the order to be fulfilled at that price. If the price is "approximately $X", that's another matter altogether.

If Wolverine's costs went down, do you think they would refund the difference? You contract at a price, you honor the price. You aren't completely sure about landed cost, say so and nobody gets surprised.
 
FyreFighter said:
If I order at $X, I expect the order to be fulfilled at that price. If the price is "approximately $X", that's another matter altogether.

If Wolverine's costs went down, do you think they would refund the difference? You contract at a price, you honor the price. You aren't completely sure about landed cost, say so and nobody gets surprised.
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This is 100% true. Of course they would not refund money if the price went down. It's a shame how all the Canadian market uses pre orders to minimize their risk. They don't want to order on their dime and take the chance that they might have a lower sale volume. It's up to consumers (gun owners) to take it on the chin.
Like the wk180b had about 400 000 dollars invested by gun owners before production even started. Now guys are waiting and waiting.
 
CRBurton said:
This is 100% true. Of course they would not refund money if the price went down. It's a shame how all the Canadian market uses pre orders to minimize their risk. They don't want to order on their dime and take the chance that they might have a lower sale volume. It's up to consumers (gun owners) to take it on the chin.
Like the wk180b had about 400 000 dollars invested by gun owners before production even started. Now guys are waiting and waiting.
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I strongly object to your insinuations. We had committed to many FX-9, a lot more than we have even sold to date, long before any were sold and deposits taken.

We had committed to production of the WK180-C long before we had sold a single unit and long before an FRT was issued. At no time have gun owners come close to investing 400,000 and not one single dollar had been invested by gun owners before production had started.
 
Respectfully, and with full recognition that by and large, you're a stand up dealer: either firm up your pricing before taking preorders or set the expectation that pricing is subject to change due to factors beyond your control.


Mr Wolverine said:
I strongly object to your insinuations. We had committed to many FX-9, a lot more than we have even sold to date, long before any were sold and deposits taken.

We had committed to production of the WK180-C long before we had sold a single unit and long before an FRT was issued. At no time have gun owners come close to investing 400,000 and not one single dollar had been invested by gun owners before production had started.
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Thanks for bringing these in Mr. Hipwell. I for one am grateful that there are retailers like yourself who jump through the hoops of beauracy to allow law abiding owners to enjoy new products in a non restricted setup. I was offered a refund when the price was adjusted and chose to hold my place in line. I had the option and I made the decision. Sometimes things change with new products that have yet to make it to market. Outlying factors can be variable.
Don’t let the whining bring you down. You stand stronger for “us” than many on here will ever know.
 
Pre-orders come with risks- don't like it don't pre-order.


The people complaining about the interest companies make off pre-order money are ridiculous.
 
Sometimes I wonder why I joined CGN when i read these comments. I'm sure everyone has seen what can happen with preorders over the past couple years. There is a bit of risk involved putting money down on something that isn't on retail shelves yet. If you aren't willing to accept that there may be a few changes in the 3 months to year before the guns show up, don't take part in the friggin order then ffs. The whining is getting ridiculous. Man the f up
 
Wolverine offered full refunds on FX-9 deposits. Yes price increases suck but what more would you like them to do? Sell you guns at a loss and go out of business to keep people happy?
 
I'd just like to thank Wolverine for taking the time and risk to bring the FX9's in to the Canadian market. I can't wait to get out and shoot mine.
 
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