Got My Alaskan Scout: Doesn't Look Right

My sole experience with Chiappa was a Little Badger from Wanstalls... with a folded over/broken front sight from the factory. The lads at Wanstalls sent a replacement ASAP and were very cool about it, but I was done. Sold the replacement (which was fine) unfired and moved on. Wanstalls yes; Chiappa no.
 
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brian46 said:
true, but a retailer should be varifying what is in the box and it's condition before shipping it out, avoids situations like this. Same with shipping damage, if a retailer does not verify the condition of the product when they recieved it and you get a damaged gun after it is shipped a second time, how do you blame the correct shipper/make a valid claim?
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x2^^
 
The serial number is usually also printed on the box so being a new gun Wanstalls probably just shipped it out. Things happen, I have a small business and sometimes things go wrong. The really telling part is not if something goes wrong but how the company fixes it and this is where Wanstalls shines.
 
Looks used, that's horrible. Surprised it left the store like that for that price! Hopefully it gets resolved, no way I will ever touch a chiappa product now.
 
What in the hell?
So glad that I got impatient waiting for the next batch of these and instead went out and bought an older Winchester to scratch the lever gun itch and pocketed the difference (a grand :eek:).
 
That is an awful finish for the price. Looks like it has been used for a good bit...I would be very disappointed seeing it like that.
 
close range said:
Im pretty sure the box came sealed from the factory, so no fault of Wanstalls.
I know Wanstalls will make it right but it sucks to shell out $1400 for a new gun and turn around and send it back. Considering there were only 20 made available for sale on this 2nd run I doubt there will even be a replacement available.
Obviously Im very disappointed with Chiappa, this is not what I expected at all.
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Well I dont agree with it being no fault of the Store that sold it to you. IMO the store should be opening the box and taking a look at the firearm to make sure it is what it should be and appears undamaged. I went through a simular situation with a store as they shipped the wrong rifle and expected me to pay to return it after I payed to have it shipped. I no longer deal with that store, my first expierence with them was enough.
 
JayCarver said:
This thread has been a eye opener for me, I have a 92 trapper that is flawless. Great fit, finish and function. This is coming from someone that is very fussy and has a eye for detail.

OP, I can imagine that this was a bid let down but they will take care of you.
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Same with me. I have the same rifle and it is flawless in fit, finish and function.
 
I had something really similar happen recently.

I ordered a shotgun(from wanstalls), and when it came it was damaged. I called Gary, and he referred me to Daniel. I sent Daniel some pictures of the damage, and he told me to sent my shotgun back, and supplied me with a shipping label. By the time it got there they were sold out of that particular gun. I got an email saying that upon inspection the gun was damaged, and they couldn't replace it so they issued a refund. They said I could order another when the fall shipment comes in.

All in all, they did their job. For me it was a nothing gained, nothing lost scenario, just disappointment. I really wanted that shotgun.

I'm sure you will go through a similar process.
 
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